Good Seat Tickets Reviews Summary
Good Seat Tickets has a rating of 3.4 stars from 802 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Good Seat Tickets most frequently mention service fee, great experience and easy process. Good Seat Tickets ranks 13th among Tickets sites.
I looked through 10-12 different sites and Good Seats had the best prices. I'll go to them first next time.
Great site to use! Quick & easy. Had some of the cheapest prices! I will definitely use it again!
It's a good way of getting tickets for last minute buyers who want to go to a game such as NBA and NFL
After I clicked purchase tickets I was assessed at $41.92 service fee per ticket. Customer service said that I was able to see the fee I WAS NOT! Do not purchase your ticket from Goodseat. I should have read the reviews! Go with an honest company!
I am beyond disappointed in my first experience trying to use the Good Seat Tickets site. They do not show you the total price of the tickets (including service fees, download fees, etc.), until you enter in your credit card information and there is no secondary confirmation page. Once I put in my CC info I hit enter to referesh the page so I could see the total fee and my purchase went through. I was not ready to buy the tickets and was only trying to see the price. I wanted to go see the show with my boyfriend but had only selected one ticket as I was just trying to guage price. I've spent over an HOUR on hold trying to get answers, no one can do anything, they gave me some other companies phone number instead. They won't reverse the purchase or even let me exchange for two seats together. NEVER AGAIN!
I got cheapest price for the event. It was easier to look up for the event and the check out was quick,
Ordered Garth Brooks tickets, paid by CC/ did not receive my e-tickets (just confirmation e-mails) and 3 days later, Good Seats informed me that my tickets have been cancelled. Just unbelievable business practices!
Thank you very much for helping me I hope I could use this place again so thank you so much please let me get my tickets
I purchased 2 tickets for hawks vs pacers "lower level 103 row A" when I received the tickets the seats were "103 row A" which is not the same section as "lower level 103". They have acknowledged the mistake and I was told to wait first 24 hours for a resolution, I called back and now they say it's a mistake on their behalf so I should get a refund in 48 hours. They said I should wait for the email with resolution. They were pretty friendly and professional so I will be patient and wait on refund. I have already purchased the correct tickets from Ticketmaster now so if I don't get money back I will be upset.
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This made it super easy to purchase my tickets and view where my seats are located. Definitely will use again for future concerts and events.
Ozzy concert postponed for a year, will not be in Florida! Will not give refund.
DO NOT USE, NOT FAIR!
The website was easy to navigate and the ticket prices were reasonable. I am disappointed however that I have to take this survey and create an account to continue the process and retrieve my tickets. That's one more account that I'll probably never use again.
LOOK FOR and CONFIRM the transaction fees! I expected a reasonable, and was in a hurry so I didn't look close enough to see the $144 Transaction Charge on top of the tickets I purchased. Excessive and unacceptable to say the least. Ultimately my fault as I shouldn't have trusted the transaction fees to be reasonable. But doesn't change I feel like I got taken advantage of. Big time.
Worst service! Inconvenient and bad customer service. They are rude and do not send tickets on time.
Nice and easy and was fast to get and I got them the day befor. E!. So I aoproatvey it and I'm excited for tommrow
I've had a great experience thank you very much for all your help. Cool thanks for all your help. I would like to not have to write 100 characters. That's pretty annoying
About the business
At GoodSeatTickets.com, our motto is to provide our customers with a huge selection of best quality seats to events, even when they may be noted sold out elsewhere
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members