I was ordering five Oster clipper blades from Goodman's webshop. One of those blades that I ordered was out of stock. After six weeks of waiting them to ship out my order I wrote the email to them that I want from them to finally send to me my order or I want full money refund. They gave me my money back but without any explanation or apologies. I'm extremely disappointed with this store and with their customers service.
I spoke with Mr. Goodman and he explained me whole situation that ocured. The problem of not delivering my order was due to the delivery delay of the Oster supplier. He also apologize for problem that ocured and he promised me that they will do thair best to ship out my order as soon as it possible. He seems like a good man who try to do his best to preserve confidence of their customers.
I had party coming in a few days, and needed mason jar lids and straws quickly. I found Goodmans on Amazon and ordered several mason jar lids and reusable straws, since I was doing a country themed party. The products were the Sunshine Mason Co. brand, and the quality and value was above average. The order arrived well packed and a day earlier, which was pleasant surprise. I can whole heartedly recommend Goodmans based on my experience.
They over-charged for shipping. They said they would make it right. 4 contacts and 2 months later I'm not holding my breath. What a frustrating "business". I saved a dollar on my order, lost 14 dollars on shipping and have spent 2 months trying to get it back. Obviously not worth it.
I live in Miami so I went to their store in Hialeah. Cool showroom! I bought a gear for an old KitchenAid mixer. They really have a ton of different things, it's hard to describe the type of store they are, but overall they are focus on housewares and small appliances. They carry mason jars as well, which my wife will be buying for her next party.
Tip for consumers: Go see their showroom!
Goodman's specializes in replacement parts for electronics. In my case, I needed a stem for my Farberware 8 cup electric coffee pot. This company's prices and shipping charges were the best I found on the Interent. Additionally, the product arrived on the day promised.
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