Found our first dachshund puppy to adopt in January- communicated with breeder weekly as she sent updates and pictures. She was very helpful in answering all questions promptly and sounded very legit. A month before we were to get our puppy she messaged me and said she took him to vet for worming and next day he didn't look well. She took him back to the vet and vet told her to take him back home to be with mother dog. She said he passed away overnight and he passed from fading puppy syndrome. Never hearing about that I goggled it and thought well maybe that was what happened. She said in 5 years she had been breeding dachshunds she never had that happen. I asked if our puppy was the only one who passed and she said yes. She offered to refund money or we could use that deposit to have first choice on next liter- we decided we'd pick another one from next liter. She said they were due any day but after 10 days and checking on when they were coming she said they were born. We picked out another male black and tan because she said there were 4 in this liter. We got weekly updates for 3 weeks because they were born Feb6th. Mind you these messages which started back in January were on a continuing thread on gooddog messages. This past Saturday the messages were all gone and she blocked me because I couldn't reach her in any way- everything I tried to send would not go through. I set up another good dog account through my husbands email and name spelled differently to see if I could contact her through that. It worked- I inquired about new liter pups that she had and got many replies.
This breeder is obviously not legit!, what is Good Dog going to do about my 300$ deposit and fees initially paid in January?
Great resource of information. Webinars & programs are archived for easy reference. Experts in their fields are utilized in the webinars.
Thank you for sharing this Christina! We're so glad to hear that our webinars have been a helpful resource for you. You can always reach out to breederteam@gooddog.com if you have suggestions for future topics you'd like us to cover!
AKC Champion Cocker Spaniel Puppies & Stud Service in NY state. am-ericascockerspaniels.godaddysites.com
There's nothing like finding an excellent breeder... especially online.
Jill Steuber is that person!
I went through the application process and it is thorough but a joke and yes I could be one of their excellent breeders but would not want to be included as their criteria allows large commercial breeders to be excellent. The health testing for excellent does not meet the minimums set by breed club, excellent should mean at least the minimum testing set forward for a CHIC certificate. They sell themselves as screening breeders but THEY ARE NOT DOING A GOOD JOB OF THIS AS IT WOULD RESTRICT WHO WAS LISTED ON THEIR SITE THERFORE CUT INTO SALES. If they actually only allowed top of the line breeders, they certify breeders that do not do the bare minimum of recommended testing. They certify breeders that are not trying to better the breed. This is a pet brokerage service and that should scare anyone looking to use them to find a puppy as they are making money by certifying breeders. Buyer beware they talk a good game but I would recommend you go to the breed club of the breed you are looking for for breeder recommendations not a website that is taking a % of the sale price. Yuck no better than Petland.
Hi Ellen,
Thank you so much for sharing your feedback. I’m sorry that our screening process didn’t meet your expectations. We are always open to constructive feedback and are incredibly grateful to you for sharing your concerns with us.
At Good Dog, we value our Community Standards, but also recognize that not everyone will agree with those standards. We do our best to ensure that we apply our standards and screening criteria fairly to each breeder that we screen. When screening breeders, we take a holistic approach to evaluating their whole program. Our team comprehensively considers many aspects of a breeding program, focusing on five key areas: breeding practices, physical health of the breeding dog and puppies, mental health of the breeding dog and puppies, environment, and buyer education and policies. You can learn more about our community standards and our screening process here: gooddog.com/standards-and-screening.
Also, the Good Dog community is completely free for breeders and buyers and we do not take a percentage of sales.
If you or anyone ever has concerns about a breeder recognized by us, we encourage you to reach out to us by emailing help@gooddog.com or give us a call at 855.446.6336 so that we can look into the situation. Again, thank you for sharing your concerns and feedback - we wish you all the best!
-The Good Dog Team
I went in person found the puppy that I would love to have Meka terrific and shares his progress
Smooth experience……………………………,…………………………………………………….
The site thinks of all your needs, sellers are responsible, loving, and caring people.
Very helpful and understanding wanting to find me the right dog to fit my life style
They kept me informed and sent pictures along the way.
I things are great haven't had no problems & when I had questions I got a return call very quick
Easy to see all the puppies it says something about them as well as the breeder
Breeder met at the airport and was friendly and professional
They help me a great deal understand what they require.
Only in the early stages of getting another dog. Everyone has been receptive.
Anytime I have a question or suggestion, they respond quickly and are helpful & happy to listen.
Overview
Good Dog has a rating of 4.6 stars from 447 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Good Dog most frequently mention great experience, fur baby and customer service. Good Dog ranks 2nd among Dog Breeding sites.
Company Representative
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Laurie,
Thank you so much for reaching out. We’re so sorry to hear that you didn’t have the experience you came to us for, and understand how upsetting this situation must have been.
We’re glad our Care team was able to support you as we worked through this issue towards a resolution and refund. As our team shared with you, we take enforcement of our standards incredibly seriously and have a process in place in which we conduct an independent investigation of all complaints in order to ensure that our standards are enforced consistently and fairly. We can assure you that your complaints have been taken seriously and we are actively looking into the program to make sure this doesn’t happen again.
Please feel free to call/text us at 855-446-6336, or email us at help@gooddog.com if there is anything else we can do to support you!
Warmly,
The Good Dog Team