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Good Dog

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Washington
1 review
13 helpful votes
Follow R H.
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I believe this could be a great platform for some, and that the breeders on it do adhere to great health and genetics breeding standards, but at the end of the day, we found many even more awesome breeders outside of the platform at a better price, even after including the $500 we put down in deposit for a mini Aussie on Good Dog (+ additional $40 to Good Dog). We did not like the experience with our breeder at all - they told us there was a waitlist, but for the second litter we were on the waitlist for, they repeatedly skipped us or let others skip the line before the 7 week selection timeline she had originally given us - the pups were at the time 2-3 weeks old and hard to even see what they look like in the pictures. Unfortunately Good Dog's policies is mostly there to protect the breeders, so we did not even try to get our deposit back since it states in black and white (the fine print most people don't read through in the excitement of applying up for a new pup) we would not. We also realized after putting the deposit down and our bad experience, most breeders outside of Good Dog don't even charge as much. The breeder on Good Dog was charging $1000-1500 higher for a pup, and $200-$300 more for deposits in the Seattle / Washington area. The breeder we found on Facebook used to be active on Good Dog (we checked that after finding them on our own), was super communicative and professional, and gave us a much better overall experience.

Date of experience: January 21, 2022
Grace H. Good Dog Rep
over a year old

Hi RH,

Thank you so much for sharing your feedback! We’re sorry to hear that you did not have a great experience with your breeder on Good Dog, but we’re so happy we were able to connect with you and that you were able to find a breeder that met your needs!

At Good Dog, our mission is to build a better world for our dogs by supporting responsible dog breeders, educating the public, and promoting canine health. Supporting and protecting our community of both breeders and puppy buyers is extremely important to us. Providing our community of puppy buyers with protection and support during their journey to purchasing a new pup is the most important thing, and we strive to ensure everyone in our community is provided with excellent service. When you make a payment through Good Dog with Protection & Support, you are backed by the Good Dog Guarantee. The Good Dog Guarantee protects buyers in the unlikely event that an issue arises and honors the terms that breeders and buyers agree to together.

Please feel free to email help@gooddog.com or call 855.446.6336 at any time. Thank you again for sharing your feedback - we wish you all the best!

- The Good Dog Team

Ohio
1 review
0 helpful votes
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I am a Gooddog breeder. I love the site-it takes a lot of the guess work out of finding a great breeder and puppy! As a breeder, their customer service is second to none. I highly recommend them.

Date of experience: February 14, 2022
Grace H. Good Dog Rep
over a year old

Thank you for sharing these kind words Emily! We are so glad to hear our platform has been helpful to you and your breeding program!

Alabama
1 review
0 helpful votes
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I had an outside the box question. I sent an email after 10pm. I had an answer to my question within an hour. Blew my mind. This was not the first time! So thankful I found Good Dog!

Date of experience: November 9, 2021
Virginia
1 review
0 helpful votes
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We just happened to be looking for an Australian Shepherd to be part of our family and found Gooddog. The site had plenty of certified breeders and after searching we decided on a pup from Remy's BFF. Well it was absolutely the best decision we made when it came to searching for our aussie. The breeder was very helpful and professional. Elizabeth the aussies breeder was courteous, polite and offered to answer any questions we may have had. She was the ultimate professional, once we went through the required protocols for getting Beau we set up the date to meet her and the aussie pup. It was an absolute joy and when we actually saw him we knew he was the one. She and the trainer she has have done an outstanding job with Beau and he is absolutely one of a kind. I can only imagine what the rest of the pups are like. I would highly recommend Remy's BFF with a 5 plus star rating for the quality of the puppies they breed. They are well cared for, potty trained and taught basic commands. Beau has transitioned nicely into our family and is an absolute joy to have. We are so thankful for Elizabeth and hope that she will continue to breed top quality pets. The whole experience was worth its weight in gold.

Date of experience: January 7, 2023
Texas
1 review
2 helpful votes
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We have been an Excellent rated purebred dog breeder with Good Dog since 2019. They have been wonderful for our business AND our customers have raved about the experience as well.

Date of experience: August 9, 2021
Texas
1 review
0 helpful votes
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Excellent experience
February 13, 2024

The breeder quickly replied to our questions and provided details to support making a decision on which option to choose for our new companion. Love our new puppy from Dreamcatchers Corgis!

Date of experience: February 13, 2024
West Virginia
1 review
5 helpful votes
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I have been raising Siberian huskies since 2006, recently I sold a puppy through Gooddog and the young couple almost immediately had buyers remorse and wanted to bring him back. I said yes, of course bring him back, however once they learned I don't give refunds until after the puppy is placed again they began making outrageous claims that the puppy was sick, without providing any proof at all. Gooddog took their word for it and deactivated my account. I have yet to receive any proof of the claims the couple was making. This company is a
"guilty until proven innocent" — yet even when you prove you are innocent you're still guilty type of business. I never even received a response when I sent them my proof of the puppy having the vet check etc before he left. This company does NOT CARE about breeders. Only in if for the money. Even after sending my "proof" that they asked for they STILL deactivated my account and never replied. Terrible business practices and the platform has gone down hill since starting.

Date of experience: October 14, 2023
Nicole E. Good Dog Rep
over a year old

Dear Whitney,

Thank you for reaching out. We’re glad that a member of our Compliance team was able to connect with you and share more information about our Community Standards, Good Breeder Code of Ethics, and Policies, and how they may apply to an individual breeding program. You can read more here:

-https://www.gooddog.com/standards-and-screening
-https://www.gooddog.com/breeder-code-of-ethics
-https://www.gooddog.com/good-breeder-center/good-dog-article-toc#good-dog-policies

Per your request on October 4th, we went ahead and closed your account with us.

We continue to wish you all the best with your program.

Kind Regards,
Good Dog Compliance Team

Kentucky
1 review
13 helpful votes
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No vet visit
December 15, 2021

I bought a puppy from RNA cockers which is now is enchanted puppy's it's really strange the breeders name was. Natilie Ramirez now it's Marie the whole website has changed in 2 weeks time I've been trying to contact her she told me she took the puppy to her vet but after I got the puppy I took her to my vet and she had worms and ear mites I paid $1300 for the puppy and I felt she should pay for my vet bill $120.00 but she won't awnswer my text but before I bought the puppy she was real nice sending pictures answered my calls before I got the puppy something is really strange with her and her website be careful with now enchanted puppy's

Date of experience: December 15, 2021
Grace H. Good Dog Rep
over a year old

Hi David,

Thank you so much for sharing your concerns with us! We are sorry that you did not have a great experience with this breeder. At Good Dog, our community and customers are the most important thing. We strive to ensure all of our customers are provided with excellent service so we are really glad to see that you have since been able to connect with a member of our Care Team. Please feel free to email us at help@gooddog.com or give us a call at 855.446.6363 if there is anything else we can do to help!

-The Good Dog Team

Pennsylvania
1 review
1 helpful vote
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Great platform for breeders and buyers
March 25, 2024
Updated review

Gooddog is continuously making updates to make it a better site for breeders and buyers to find the breeds of dogs they love making it a safe place to purchase without being scammed.

Date of experience: March 15, 2024

Good Dog Breeder
September 8, 2022
Previous review

Love Good Dog, I am a breeder and they do check each breeder to see if they are ethical and breed to standards. They offer many classes that a breeder can take advantage of to further your knowledge on breeding. The breeder will receive certificates of completion. They have webinars with so much information. They believe in what they do and I as a breeder stand behind them and proud to be a Good Dog Breeder..

Date of experience: September 8, 2022
Pennsylvania
2 reviews
4 helpful votes
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Waste of time.
December 18, 2023

Heard from a couple of fellow breeders that this new platform was great. So figured I would give it a try as well and applied to become a breeder. I have 16 years of experience with dogs. Applied and waited. Answered all of the questions. While waiting to be approved, I started filling out my breeders page. Putting the pics and descriptions of my adults. Pictures of previous litters and new pups I have to offer. Decorating my page with a special touch and love. Month goes by. Second. I email the support asking what is the status of my application. Next day I get a welcoming email saying that they are almost done with the screening process and it should not take much longer. Week goes by. Another one. Another one. I email again asking maybe I am missing something. They sent me an email that they have been trying to get a hold of me a few times and unfortunately I was denied as a breeder. I don't have any missed calls or texts or emails. So now I am confused. First I was told they are almost done with the screening and all of my answers to the application. And now I get denied? So I figure maybe it's a mistake. I call the screening team to find out. No responce. I emailed. No responce. Sent a text. No responce. Wasted almost 3 month for no reason. Disappointed. This is some kind of a joke.
P.s. While they say they don't allow color frenchies, if you start looking for pups around your area, every second puppy on good dog either blue or Merle. Hahahah. While I had all standards on my page.

Date of experience: December 11, 2023
Nicole E. Good Dog Rep
over a year old

Hi Alexa,

Thank you for reaching out. We’re glad that a member of our team was able to connect with you and share more information about our Community Standards, Good Breeder Code of Ethics, and Policies, and how they may apply to an individual breeding program. You can read more here:

-https://www.gooddog.com/standards-and-screening
-https://www.gooddog.com/breeder-code-of-ethics
-https://www.gooddog.com/good-breeder-center/good-dog-article-toc#good-dog-policies

Every breeder in our community goes through our screening process and must meet or exceed our community standards, including our Breeder Code of Ethics and our minimum health testing requirements, before joining Good Dog. Unfortunately, we were not able to move your program forward in our screening process at this time.

We understand that not everyone will agree with our approach, but we know that you, as a dog breeder, are working very hard and that you have a breeding program to be proud of. We continue to wish you all the best.

Kind Regards,
Good Dog Compliance Team

California
2 reviews
0 helpful votes
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This worked out SO well
April 18, 2024

Our breeder was super responsive and did an amazing job with raising this dog and the logistics for adoption!

Date of experience: April 8, 2024
Ohio
1 review
1 helpful vote
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We are a Good Breeder at Good Dog, doing business as Shomaisou Shiba Inu. We began our association with Good Dog in February 2019. We love that the staff at Good Dog have so much passion around building a better community of breeders and puppy buyers and that they spent so much time learning from breeders what it takes to be a Good Breeder then build on that feedback. Requiring all breeders to perform health testing on their breeding is one of the most important requirements to us. Good Dog did such an excellent job of making it easy to accept and manage applications that we abandoned our legacy website where our application resided, and we pointed our domain http://shomaisou.com to our Good Dog portal instead. Good Dog does all the heavy lifting for us now when it comes to managing applications. Other things we value are the mediation services, contract templates, code of ethics, breeder and buyer education. The webinars are included some of the most respected people in the breeder community. We get more applications for puppies and adult dogs than can be processed. We must pause applications because we can't screen them all (We also maintain an AKC Marketplace presence. The quality of the puppy buyer is much better at Good Dog). We value that Good Dog partners with clubs and offers grants to help improve dog breeding. In our case we (Heart of Dixie Shiba Fanciers) utilized a grant in 2021 to sponsor the enrollment of dogs into a genetic study of glaucoma in the Shiba Inu at Penn Vet, University of Pennsylvania. I can't imagine managing our kennels without Good Dog.

Date of experience: February 9, 2022
Grace H. Good Dog Rep
over a year old

We are so lucky to have you as a member of our Good Breeder community, Rex! We're so glad our platform has been able to help you and your program in so many ways!

California
1 review
0 helpful votes
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Great business. Anytime I need them they are fast to reply back to me. Very helpful and knowledgeable.

Date of experience: November 8, 2021
Iowa
1 review
4 helpful votes
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First time breeder
August 16, 2023

I like how easy the website is but unfortunately have not had any success with selling any of my puppies from this litter or no interest at all.

Date of experience: July 17, 2023
Nicole E. Good Dog Rep
over a year old

Hi Melissa,

Thanks for reaching out! We work hard to help connect our breeders with great potential buyers so they can find amazing homes for their pups

Minnesota
1 review
0 helpful votes
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Great Experience
February 22, 2023

The breeder reached out to me right away. I felt safe talking with them and the overall experience was beyond my expectation.

Date of experience: February 22, 2023
Florida
1 review
14 helpful votes
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Beware of Scamzzz!
December 18, 2022

Good Dog is not a reliable website. They do not properly vet their breeders, many of whom are exploitative and view dog breeding as little more than a commercial enterprise. My wife and I experienced considerable emotional and psychological trauma after an unreliable breeder pulled out of an arrangement on the scheduled pick-up date. I'm retrospect, it was sketchy from the start since we were unable to meet the puppy in advance or see the conditions in which the puppies were weaned, etc. Rather, all we received following our initial deposit was a few texted pictures and videos of the dog we were trying to adopt. Eventually, the breeder became increasingly erratic and unresponsive, pulling out of the transaction at the last minute. In a final act of desperation she even tried to have us meet her at a random gas station to drop off the puppy. It was extremely unprofessional, and needless to say, personally heartbreaking for us since we had built up an emotional connection to the puppy over the month since we first put down the deposit. All in all, I suspect that many breeders here are new and inexperienced—or worse, simply running puppy mills.

I advise all potential customers to do your research! Good Dog is not the best avenue to use. A reputable breeder should agree to have you meet the dog's parents, permitting you to meet them face-to-face, and ideally to see how and where the dogs are born and weaned. Needless to say, AKC papers and vaccination records are highly recommended.

My wife and I learned the hard way! To this day we are fighting for a deposit that was promised to be returned but hasn't been. It was nothing but trauma and tragedy, and my heart breaks for the puppies whose lives are caught up in scams of this nature.

Date of experience: November 18, 2022
Nicole E. Good Dog Rep
over a year old

Dear Richard,
Thank you so much for sharing your concerns. At Good Dog, our community and customers are the most important thing, so we’re really glad you were able to connect with and have a positive conversation with one of our Care Team members.

We completely understand your concerns about scams! The prevalence of scams is actually one of the reasons we started Good Dog - to easily connect people with responsible breeders. Good Dog is on a mission to use technology as a force for good to make it simple for people to get dogs from responsible sources. Each breeder on Good Dog sets their own payment policies and contract terms about non-refundable deposits, so we encourage puppy buyers to choose a breeder whose policies align with what they feel most comfortable with.

All of our featured breeders have been screened to ensure they meet community standards set by our team of veterinary and animal welfare experts. If it’s helpful, you can review our standards & screening guidelines here: https://www.gooddog.com/standards-and-screening

Feel free to email us at help@gooddog.com or give us a call at 855.446.6336 if there’s anything additional we can assist with - we are here to help!

Warmly,
The Good Dog Team

Washington
1 review
11 helpful votes
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All for money
Now forcing breeders to. Take payments only on their platform. Con artists and scams waiting to happen

Date of experience: October 8, 2022
Grace H. Good Dog Rep
over a year old

Hi Katie!

Thank you for taking the time to share this feedback with us.

Good Dog is proud to invest in things like educational resources, discounts, and legal and business tools, all 100% free for breeders. We also actively work to bring you quality, potential applicants from all over the country. Payments on Good Dog are what make all of that possible.

Keeping payments within our secure platform is also the only way we can uphold our promise of safety and protection to breeders and prospective new dog owners. Every single payment is backed by our Payment Protection Guarantee, and just like before, buyers still have a 0-fee option, or they can opt-in to Protection & Support, which gives them access to additional benefits.

We want to clarify that Good Breeders who choose not to accept deposit and final puppy payments from Good Dog applicants can still remain part of our community and access our benefits, but will no longer receive new applications on Good Dog. We also want to assure you that payments through Good Dog and our On Platform Payment Policy are only applicable for your Good Dog buyers, meaning any applicants who apply or message you via Good Dog.

Feel free to email us at breederteam@gooddog.com if you have additional questions!

Warmly,

The Good Dog Team

Florida
1 review
0 helpful votes
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New to Good Doh
February 16, 2023

Getting on as a breeder was not easy. But now,, I am looking forward to all the classes and info. I hope to see this platform go great.

Date of experience: February 16, 2023
California
1 review
36 helpful votes
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Good Dog claims to protect consumers by promoting "Certified Good Breeders." Well, I bought a puppy from one of their "Certified Good Breeders". On delivery from the breeder, the puppy was infected with parvo. In addition, the breeder made a number of misrepresentations to me in order to induce me to buy the puppy. I contacted Good Dog to tell that their supposed Certified Good Breeder is both irresponsible and a scammer. Good Dog did a quick "investigation" which consisted solely of talking to the breeder. What a joke.

The breeder refunded the purchase price to me because the puppy was parvo infected, so Good Dog said they "did the right thing." No. A responsible breeder would have also taken the puppy back, and paid to treat it. I got stuck with $10,000 in vet bills, and have a parvo puppy that will have lifelong GI problems. That is not what I bargained for. The breeder scammed me, and Good Dog said they "did the right thing."

Then the breeder posted fake 5 star reviews online posing as me, which is illegal false advertising. I contacted Good Dog again and no response.

And to escape negative reviews, the breeder then changed the name to a different breeder. Also false advertising. I contacted Good Dog again, no response.

Even now, this crooked breeder is still listed as a "Certified Good Breeder" and selling puppies, more than over 6 weeks after I first contacted Good Dog.

Even the breeder realized the jig was up and shut down their website and Facebook page, but Good Dog still stands by them. Their "certification" process is scam to protect breeders, good and bad. Do not trust GoodDog.com.

Date of experience: April 28, 2021
California
2 reviews
20 helpful votes
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I Got Scammed
April 1, 2022

I found Summer BERLINGER, A Scottish Terrier breeder on Good Dog. Please Google her, she's all over the Internet. She required half down, & the remaining half at 4 weeks old. 2 days after I made the 2nd payment, she called to say the puppy had died after getting dewormer the day before. My vet says he's never heard of such a thing. I asked to be let out of her demanding crazy contract, and she refused, said I had to go through another litter cycle. She never called when next litter was born, I had to call her a week later (no female born, or so she said). Then she said I had to go through 5 litters before a refund! I tried to get Good Dog to do something but they were no help. Even went to police to see if they would work with the police in her city (Good old Las Vegas), but because there was a contract it wasn't fraud. I've asked Good Dog to remove her from the site, I can't be the only person she's scammed. I did adopt another puppy, and that breeder says she never uses Good Dog, sketchy. Buyer beware: 10,000+ people a year get scammed out of money & never receive a puppy. The loss of $ stings, and this woman has no problem keeping my money, she's evil.

Date of experience: March 2, 2022
Grace H. Good Dog Rep
over a year old

Hi Kim,

Thank you so much for sharing your concerns. At Good Dog, our community and customers are the most important thing, so we’re really glad you were able to connect with and have a positive conversation with one of our Care Team members!

We completely understand your concerns about scams! The prevalence of scams is actually one of the reasons we started Good Dog - to easily connect people with responsible breeders. Good Dog is on a mission to use technology as a force for good to make it simple for people to get dogs from responsible sources. Each breeder on Good Dog sets their own payment policies and contract terms, so we encourage puppy buyers to choose a breeder whose policies align with what they feel most comfortable with.

Thank you so much and please feel free to email us at help@gooddog.com or give us a call at 855.446.6336. We are here to help!

Warmly,

The Good Dog Team

Overview

Good Dog has a rating of 4.6 stars from 447 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Good Dog most frequently mention great experience, fur baby and customer service. Good Dog ranks 2nd among Dog Breeding sites.

service
88
value
80
shipping
31
returns
31
quality
72
This company responds to reviews on average within 2 days