It was a rough experience in the beginning with a breeder but used a different breeder and was able to get the perfect puppy. I can't take him home till January but was very pleased with the process. It was my first time looking for a pure breed. Thank you very much
I am so pleased with Good Dog and the breeder I purchased my puppy from. I couldn't have asked for a more knowledgeable, caring, loving and friendly breeder. The platform for the Good Dog website is designed well and is very user friendly. It made the purchasing process of my puppy super easy. I would recommend Good Dog to anyone who is interested in purchasing well bred puppies from reputable breeders.(I also recommend Darlene at Edgewater Doodles) She is AWESOME and really cares about her animals and their forever homes. She also takes time out to check on us and see how we are doing. Her animals are her heart. I couldn't have asked for a better breeder and so proud my baby is an Edgewater Doodle.
After looking for 2 years for a breeder, we happened across Good Dog and we were so happy. So many scams going on out there but we found a breeder where we live and it's been nothing but a positive experience. I highly recommend Good Dog for your fur baby adoption.
I had a great experience getting my dog via Good Dog. My pup is a healthy and happy doggie. Although he had a grounded flight coming to me the airline was able to put him in a dog hotel for the night and was transported to me the day after. My breeder kept me update the entire time throughout the process.
Don't go through this company or breeders they vetted. I got a very sick 2lb dog the breeder has giardia in her environment my vet Says so. My puppy almost died. I never recieved my 1 year health guarantee or my akc papers. Good dog won't help you! Go to your vet and find a trustworthy breeder!
I felt comfortable that Good Dog had screened the breeders and that I was getting a healthy happy puppy.
The breeders that I found through Good Dog have been wonderful to work with. They send me pictures and videos as my new puppy grew until she was ready for her new home.
I put a deposit down on a puppy then a couple weeks later that I received an email and a voicemail from Good Dog saying that the breeder was no longer recognized by them. However, they don't disclose information of why they don't represent a breeder anymore. They gave me the option of continuing the purchase of the puppy on my own as a private sale between me and the breeder, or my deposit could be transferred to another breeder. I elected to continue working with a Breeder because I had already chosen a puppy, the breeder sent me pictures and video of the puppy, so I was already emotionally attached. I will say that when I spoke with Madi from Good Dog, she was very helpful and letting me know that the breeder had received a $200 deposit and then I can continue the purchase of my puppy. Madi was very professional, gave good information, and very kind.
Hi Mary,
Thank you for reaching out! We’re glad that a member of our Care team was able to connect with you to resolve this issue and clarify that your deposit was successfully paid, so if you’d like to continue working with the breeder, you’re all set to do so outside of our platform.
Please do not hesitate to reach out to us if there’s anything else we can do to support you!
Warmly,
The Good Dog Team
Nothing more than a glorified "Lancasterpuppies.com" or breeder listing page. No different than any other puppy mill lister. I am sickened to see they only ask you to fill out a questionnaire (couldn't the breeder lie?) and ask you 10 questions on the phone by a girl that sounds 17 years old. That's not as thorough as a place like the AKC Breeder of Merit program where they do all of this AND inspect you--you can't lie. I can't believe the breeders featured on this site. I'd be embarrassed to be listed here. Nothing more than glorified brokers. Go to www.akc.org and search for Breeders of Merit by state and by breed--much safer--and accurate.
Hi Donna,
Thank you so much for sharing your feedback. At Good Dog, our community and customers are the most important thing and we continuously strive to provide excellent service. We would love to explain a bit more about the screening process we use. When screening breeders, we take a holistic approach to evaluating their whole program. Our team comprehensively considers many aspects of a breeding program, focusing on five key areas: breeding practices, physical health of the breeding dog and puppies, mental health of the breeding dog and puppies, environment, and buyer education and policies. You can learn more about our community standards and our screening process here: https://www.gooddog.com/standards-and-screening.
If you have any other questions or want to provide more feedback, please feel free to email us at at help@gooddog.com or give us a call at 855.446.6336. We’re always available to talk to you!
-The Good Dog Team
When we found the puppy we wanted and asked for information, we got a quick response answering our questions. The app worked well and it was easy to make a payment. We spoke to the breeder and she was very knowledgeable and accommodating as we had to travel to pick up our baby.
Overall a great experience! The process was smooth from beginning to end. They communicated effectively and made sure the buyers were serious and responsible. Overall J enjoyed working with them. The payment process was also smooth.
It does not state in any of their information that you have to only use their credit card processing or you will be banned. So a buyer cannot use cash, check or money order and only use their card processing or the seller will be banned. After signing up you get an email to inform you of this.
Hi Elizabeth,
We’re glad a member of our team was able to connect with you via email and share more information about Good Dog’s On-Platform Payment Policy (https://www.gooddog.com/good-breeder-center/on-platform-policy).
As a quick recap, our policy asks that all deposits and final puppy payments be completed on Good Dog when working with a Good Dog applicant.
We make sure all Good Dog applicants are aware of this policy. When Good Dog applicants submit their application to a Good Breeder, they agree to abide by our policy before submitting their application. That means all Good Dog applicants understand that all deposit and final puppy payments should be completed on Good Dog, and we also let them know about the benefits that come with paying on Good Dog.
Buyers can pay through Good Dog “fee free” by simply selecting to opt-out of the optional Protection & Support fee and choosing to pay via bank transfer (ACH) for no additional card processing fees. Buyers can always reach out to our team for further assistance with this by giving us a call/text us at 855-446-6336, or emailing us at help@gooddog.com
We hope this clears up any remaining questions you have!
-The Good Dog Team
I purchased a Belgian Malinois through this site and requested training for which I paid Mychelle Stratton an additional $1,500. Training was to include house breaking, socialization, and obedience. The only thing the dog was taught to do was bite. He was not house broken, he was scared and skittish around other animals and people and had no concept of obedience. When Mychelle delivered the dog the only 'toy' he had was a bite sleeve.
I requested vaccination information for the dog but had to fight to get it sent. I question whether the paperwork emailed was actually on the dog I purchased. By then I had already started the vaccinations with my local vet.
Additional training was needed so I contracted a local trainer here in El Paso to train the pup. A 4 week training program has been extended to 7 weeks trying to undo the damage Mychelle's program caused. Even then additional training is necessary. One thing I learned about this breed is you don't teach them bite work as a puppy unless you are training them police or military jobs. Belgians instinctively know how to bite…the trick is teaching them not to. After all the time and money I have invested in this animal I am uncertain that I will be able to keep him. I cannot condone an animal that bites!
I don't have a receipt for the purchase but I do have the number where Apple Pay was used on 1 Mar 2024 to Mychelle Stratton. That can be provided if needed.
Hi Bryan,
Thank you for bringing this to our attention! We’ll make sure that a member of our Care Team reaches out to you as soon as possible to learn more about this situation, and take the first steps in working through this issue with you. You can feel free to email us at help@gooddog.com or give us a call at 855-446-6336.
We look forward to hearing from you so we can help turn your experience into a positive one!
Warmly,
The Good Dog Team
I was looking for a puppy for my Grandsons. I bought one from Henry Miller. He corresponded whenever I had questions. Sent pictures. Nice to talk to. He brought the puppy to my house. Nice person. If I ever decide to buy a puppy again, I will diffently go back to him! Thanks again Henry!
I bought 2 border collies September 2021. The breeder was blue valley border collies, Beatrice, Nebraska. The breeder will not send me my registration papers for the dogs. I found out after I bought the female that the mother to my female was imported and so far the bca has refused to register the dog..
Hi Cheryl!
Thank you so much for taking the time to share your feedback with us.
We are sorry that you did not have a good experience working with the breeder and have not received your pups registration. A member of our team would be more than happy to chat with you so that we can help you move forward with the breeder.
Please reach out to us anytime at help@gooddog.com or give us a call at 855.446.6363. We’re sorry again about the experience you've had so far, but look forward to speaking with you soon & hopefully turning your experience into a positive one!
Warmly,
The Good Dog Team
I did not get my dog from this website, but they were very helpful in me finding my new dog.
I first tried a breeder from their website, but turned out to be a scam, and lost money on that.
This sight help me find what I was looking for from a legit breeder and gave me info on what I needed for the new puppy, and someone to talk to if I needed help
We are extremely pleased with Good Dog and the service we receive from being part of their business. The majority of our puppies are sold on their site and we are grateful to Good Dog for having this platform to sale our puppies.
My husband and I purchased a Cavapoo puppy from Lucia Neri. It was a totally satisfying experience! Lucia really cared about what puppy we were looking for as my husband and I are older adults. We have had dogs throughout our 43 years of marriage. Lucia supported us in every way she could. Yesterday, we became the proud happy owners of Millie, a Cavapoo puppy.
I looked at all the breeders that sold F1b Cockapoos. I narrows it down to 3. One retired the parent dog that I was interested in, another didn't respond for several days. Shepherdsfold cockapoos responded and seemed the perfect fit for us. It has worked out great and Christie Peterson was the best. We couldn't be more pleased with our little Sadie!
I hope that someone learns from my experience. Do not use this website or any of their Breeders. I purchased a 9 week old cockapoo. The breeders paperwork from her vet signed off as healthy and normal in all aspects, including oral cavity and legs/gait. I took him to my vet, who immediately noted an underbite and bow hind legs. My vet issued Unfit for Purchase certificate.
I presented all of this to the Good Dog Care Team Manager. She said the breeders vet said the puppy was fine. So, the congenital defects just happened in 4 days. I had the puppy sent from AR, over 1,300 miles away. I can return him, at my expense and hope that I get reimbursed. The horrible breeder, *, at PineHavenDoodles still has puppies listed on GoodDog site. They haven't even removed her. Statement from GoodDog is that the Breeder meets their standards. Apparently they have no standards.
I can't believe I fell for this.
Please listen to all the reviews unless you want nothing but heartbreak for the future.
Hi Marie,
Thank you for reaching out. We’re glad that our team has been able to work with you through this issue and communicate with the breeder on your behalf over the past few days
We understand that the breeder has offered you a full refund of your dog payments, as well as additional funds that can be used towards transportation costs of getting the pup back to the breeder.
As our team shared with you, we take enforcement of our standards incredibly seriously and have a process in place in which we conduct an independent investigation of all complaints in order to ensure that our standards are enforced consistently and fairly. In line with this process, our team reviewed all documentation provided and determined that the breeder is in compliance with our Community Standards at this time.
We hope this answers your remaining questions, and wish you nothing but the best.
- The Good Dog Team
The process was foreign to me when I started but once I figured it all out it was wonderful. The breeder who we went with was awesome to communicate with! She sent me pictures and updates just to be kind. She answered all my questions and I had plenty of them! We love our little angle and are so glad we had a organization to be the buffer in the beginning so that we knew it was a legit processs.
Answer: Completely legitimate company for dog breeders, groomers, trainers, and buyers.
Answer: I found Gooddog.com and found reputable dog breeders. Breeders who have been around for several years who provide references. I will be getting a puppy in a spring litter.
Answer: Hi Priscilla, This is a great question! We're happy to help answer. In order to protect our community and company, all deposit and dog payments between Good Breeders and Good Dog applicants must be made securely on Good Dog, so we can ensure the safety and security of all payments. You can read more about our On-Platform Payment Policy here: https://www.gooddog.com/help-center/owners?a=On-Platform-Payment-Policy---id--CK1m0GVSSCeEH3g4iygaSg Good Dog buyers have the option to complete their payments on Good Dog with Protection & Support for a small additional fee that unlocks exclusive benefits such as access to our Puppy Training Program, exclusive discounts, lifetime support for your pup, and more. This Protection & Support fee is completely optional, and buyers can always choose to complete payments on Good Dog with 0 fees. You can read more about the benefits of Protection & Support here: https://www.gooddog.com/help-center/owners?a=Good-Dog-Protection-and-Support---id--PhBVPvcYQ26uqUDvE3HpRw If you have any questions about making a payment on Good Dog, please contact us anytime by emailing help@gooddog.com or calling 855-446-6336. A member of our team would be happy to help you! Warmly, The Good Dog Team
Answer: Hi Susan! Great question. After a Good Dog buyer completes a payment to you on Good Dog, we'll automatically invite them to share their experience working with you by submitting a Verified Owner Story. Verified Owner Stories appear on your Good Dog profile and in search results, so you can show off your happily placed pups to potential buyers who are looking to learn more about what it's like to work with you, and share a glimpse of how your pups are doing in their new homes. Learn more about Verified Owner Stories here: https://www.gooddog.com/good-breeder-center/verified-owner-stories
Answer: Hi Abel! Thank you for reaching out. A member of our Care team would be happy to help you on your puppy search. Please feel free to email help@gooddog.com with some more information about the kind of pup you're looking for, and someone will happily assist you with some recommended Cane Corso breeders who fit what you're looking for. We look forward to hearing from you. Warmly, The Good Dog Team
Answer: Hi Pamela! To request a refund, message your breeder directly from your Good Dog dashboard to ask about their refund policies. Each breeder sets their own policies, which you should review prior to making any payments. Your breeder will initiate your refund. A refund may be full or partial depending on the circumstances of your request and your Good Dog Breeder's policies. After your refund on Good Dog is complete, you'll receive a confirmation email. Refunds may take up to 14 business days to fully process, depending on your bank. And remember, Good Dog is always here to help. Our Good Dog Guarantee means that we'll help you resolve any issue that comes up – whether it's with a refund, payment, or something else. Contact our Care Team anytime for support by emailing help@gooddog.com
Answer: Hi Juan, Thank you for asking this question about paying on our platform. To protect our community, all deposit and puppy payments must be completed on Good Dog. We make it easy and secure to pay for your puppy so that you can focus on what matters most – your new best friend. Good Dog buyers can always complete payments on Good Dog without paying any fees. Or, they can choose to complete their payments with Good Dog Protection & Support for a small fee. When buyers opt into Good Dog Protection & Support, they're backed by the Good Dog Guarantee, which means we'll help resolve any issue – whether it's with a payment or something else. Learn more about Good Dog Protection & Support here: https://www.gooddog.com/help-center/owners?a=Good-Dog-Protection-and-Support---id--PhBVPvcYQ26uqUDvE3HpRw If you have any questions about making a payment on Good Dog, our team is always here to help – just email help@gooddog.com or call 1-855-446-6336.
Answer: Hi Lisa, Thank you for reaching out with this question! Buyers can make a payment through Good Dog the following ways: an ACH payment or use a credit or debit card (including Visa, Mastercard, American Express, Discover, and Diners Club). Please do not hesitate to reach out to help@gooddog.com with any additional questions.
Answer: Hi Lisa, Thank you for reaching out with this question! Buyers can make a payment through Good Dog the following ways: an ACH payment or use a credit or debit card (including Visa, Mastercard, American Express, Discover, and Diners Club). Please do not hesitate to reach out to help@gooddog.com with any additional questions.
Good Dog has a rating of 4.6 stars from 447 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Good Dog most frequently mention great experience, fur baby and customer service. Good Dog ranks 2nd among Dog Breeding sites.
Hi Tracey,
Thank you for reaching out. We’re so sorry to hear of your pup’s medical needs. We’re glad that a member of our Care team has been able to work through this situation with you, as well as reach out to the breeder on your behalf.
We understand that there were some issues regarding the transporter you selected and when the puppy would be picked up and dropped off, but we're glad that the breeder was able to keep you updated along the way.
As our team shared with you, we take enforcement of our standards incredibly seriously and have a process in place in which we conduct an independent investigation of all complaints in order to ensure that our standards are enforced consistently and fairly.
Our team, including our staff veterinarian, reviewed all documentation you provided and determined that the pup had a clear health check prior to leaving the breeder, and a clear vet visit after you received her. Based on this, the breeder is in compliance with our Community Standards & abiding by the terms agreed to in their contract at this time.
Again, we are sorry about your pup’s veterinary needs, but are glad to hear about the dedicated care you are providing. We hope this answers any remaining questions you may have.
-The Good Dog Team