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Good Dog

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Missouri
1 review
0 helpful votes
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HAD A SAFE AND GREAT EXPERIENCE WITH GOOD DOG
March 25, 2024

Good dog matched me up with several breeders of the type of dog I was interested in. For protection all communication with the chosen breeder was through good dog and payments were through good dog app. Good dog has their standards that breeders must comply to so there is little chance to be a victim of a puppy scam. The breeder I chose was awesome, I was very pleased with her and I got the cutest and best Pug puppy ever.

Date of experience: March 15, 2024
California
1 review
0 helpful votes
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Prospective pet owners would benefit from contact with Good Dog to find their way through the complications with new pet ownership. All questions asked are important and fully answered, with patience knowledge, and experience. I am so relieved that I had a conversation with Good Dog and with Paul.

Date of experience: February 14, 2022
Grace H. Good Dog Rep
over a year old

Hi Cari! We're so glad to hear that you felt supported by our team as you began your search for a puppy!

Georgia
1 review
0 helpful votes
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If you want a excellent breeder for a shih tzu, Juniverse farm is for you, wao i was impressed about everything, a house full of love, i meet his parents and they lives like princess and kings, i have a beautiful healthy boy, potty trained too i'm very happy

Date of experience: March 13, 2022
Pennsylvania
1 review
11 helpful votes
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I bought a puppy from a breeder on their site. According to both the breeder and GoodDog, the puppy should arrive vaccinated, vet checked, and in good health. My puppy had never had any vert care at 3 months old. Had Giardia, kennel cough, and a major ear infection. My vet said another couple of days and he would have died. The breeder said I was getting the puppy like this because I got him on sale.

I sent Good Dog all the text screenshots as well as my vet bills and notes and they did facilitate a refund, however, despite my request to have the issues and receipts sent to their compliance department, almost a month later, the breeder is STILL on GoodDog selling puppies, even puppies from the SAME litter despite being negligent.

There seems to be zero moral responsibility here as GoodDog makes money off each sale.

Maybe they used to be reputable, but certainly not now.

Date of experience: May 29, 2023
Nicole E. Good Dog Rep
over a year old

Hi Morgen,

Thank you for taking the time to share this feedback with us. We are sorry to hear about the experience you had. We’re glad a member of our Care team was able to work with you and your breeder over the past few weeks to take a closer look into this situation and find the best possible resolution.

Please feel free to call/text us at 855-446-6336 or email us at help@gooddog.com if you have any other questions!

Warmly,
-The Good Dog Team

Massachusetts
1 review
0 helpful votes
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Good Dog is an amazing resource, for both breeders & puppy buyers.
Good Dog takes the leg work out of verifying breeders are responsible, ethical, and breeding health tested dogs.

Good Dog makes it easy, the entire transaction can be done through them, from browsing to payment.
Good dog offers many tools and resources to their breeders, including but not limited to monthly discounts, education, webinars with veterinarians, and reproductive specialists. I truly cannot say enough about Good Dog!

It's so worth it to know you are getting a healthy puppy from a responsible breeder, and not supporting puppy mills. When you get a puppy from Good Dog you can guarantee you're getting a healthy puppy from a loving, experienced breeder.

Date of experience: March 6, 2022
Massachusetts
2 reviews
0 helpful votes
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A wonderful experience all around!
October 28, 2022

From the moment we began our search for a furry new baby we were impress By the ease of using this website! And the choices that were represented and the quality of breeders were absolutely the deciding factor in choosing GOOD DOG! And don't ever feel as if you are on an island when dealing with these people. Their customer service has gone above the call of duty during each interaction. I am a huge fan and a proponent of GOOD DOG!

Date of experience: October 28, 2022
Alabama
1 review
1 helpful vote
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Great
March 1, 2022

Great customer service. Once I finished setting everything up I realized I had made a mistake and they quickly helped me fix it. I love that I can post multiple pictures of my litter and the parents of the put.

Date of experience: March 1, 2022
Nicole E. Good Dog Rep
over a year old

Hi Leah! We're so glad that you have had a great experience with our customer service team, and that they were able to help you. Thank you for sharing this with us, and for being a member of our community!

Utah
1 review
1 helpful vote
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I find a lot of great buyers through gooddog.com that is they find me. I am a breeder and I love that I can list the testing reports and pictures of my dogs and anyone with an account can look it up. This offers the kind of transparency that is needed in the dog breeding/buying process. They also have resources for both breeder and buyer to improve their processes and outcomes. I love the webinars and testing lists by breed. If you want a really good dog you should start your search there!

Date of experience: February 15, 2022
Grace H. Good Dog Rep
over a year old

Thank you for sharing Laura! We're so glad that you're finding our health testing transparency, and educational webinars helpful!

Illinois
2 reviews
0 helpful votes
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An excellent experience with Good Dog
February 19, 2024

Finding Good Dog was a gift. I felt confident that the Breeders were being held to a high standard. I also felt more confident and safer in the process knowing a reliable Company had my back in the event I needed assistance.

Date of experience: February 19, 2024
Washington
2 reviews
2 helpful votes
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Wonderful dog from excellent breeder
September 22, 2023

I picked up our miniature Springerdoodle puppy 2 days ago. Heather, his breeder, was very friendly and answered all of my questions and encouraged me to contact her with any others that came up. She had also been very good at answering my pre-pickup questions. Our puppy is an absolute gem - - didn't make a sound on his 2 flights home, & has adapted to his new life very well. After 1st checkup yesterday, his vet said he was socially very healthy as well as physically. I would definitely recommend using GoodDog as the first point in searching for a new dog.

Date of experience: September 22, 2023
Georgia
1 review
5 helpful votes
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Gooddog use to be a great site to find breeders but now they are requiring everyone put their credit card information in and set up payment schedule in order to secure a puppy with a breeder and that is scary! I do not like my information online and I should be allowed as a buyer to set up pickup with breeder and pay with cash so my credit card information isn't floating around online. Gooddog, this is completely ridiculous! Since when is it forbidden to pay with cash?! C'mon now! You're starting to be no better than these other websites you find puppies on and hope and pray you don't fall victim! DO BETTER!

Date of experience: November 3, 2022
Nicole E. Good Dog Rep
over a year old

Hi Adam -
Thank you for sharing your feedback with us. In case it’s helpful, we wanted to share some information about how Good Dog works
Good Dog buyers can apply and message Good Breeders without placing a deposit or entering their payment information.
Breeders are in total control of when they choose to request deposit and puppy payments.
Buyers can also choose to pay via bank transfer (ACH) if they do not want to pay with credit or debit cards.

Your security is our top priority. That’s why we use the most stringent security measures possible to protect sensitive information like addresses, card numbers, bank account information, and more.We utilize bank-level, best-in-class technology to keep your information safe. Paying and communicating directly through Good Dog is the only way for us to monitor and protect you and our community from fraud, scams, and other security issues, such as phishing.

Please do not hesitate to reach out to help@gooddog.com with any additional questions about our policy or payment system!

-The Good Dog Team

Tennessee
1 review
0 helpful votes
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Found my 4 legged soulmate!
February 9, 2024

I had a wonderful experience with Good Dog. I was able to find my awesome breeder and as a result have brought home my dream puppy. I like the fact that the financial transaction is done through the app. I think that is a plus for breeder and seller.

Date of experience: February 9, 2024
Wisconsin
1 review
7 helpful votes
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If you want a puppy
December 14, 2022

I contacted so many breeders and my whole experience was horrible. Only one breeder bothered to contact me and they flat out lied to me and not to mention they had me thinking they had puppies and then no puppies. Of course now they don't respond at all. I will let all my friends and family know what an racket they run!

Date of experience: November 14, 2022
Nicole E. Good Dog Rep
over a year old

Hi Ruth,

Thank you for sharing your feedback with us! We are so sorry you have not found a breeder to work with yet. We understand how frustrating that can be.

We would love to offer additional breeder recommendations that fit your preferences and timeline. Please feel free to reach out anytime! You can contact us anytime at help@gooddog.com, or by phone at 855-446-6336.

Warmly,
The Good Dog Team

New York
1 review
0 helpful votes
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Good Dog is 100% legit. I used Good Dog to buy a Golden Retriever puppy through a breeder. I had a very positive experience. Good Dog helped me find a breeder with an available litter, helped me decide which transportation option was best, and they were so helpful throughout the entire process whenever I had questions.

Date of experience: August 16, 2021
Tennessee
1 review
1 helpful vote
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Breeder
February 16, 2023

I was able to process applications and find the perfect home for my litter. The good dog took all the guess work out of the process. The applicants can read about you and your litter and decide to apply. I placed 2/3 of my puppies through this app and the staff always reached out to see if I needed any help.

Date of experience: February 16, 2023
Tennessee
2 reviews
0 helpful votes
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The Love of Glori Grace
February 15, 2024

We brought Glori Grace home when she was just 8 weeks old and weighed 6 pounds. Now she is almost 11 weeks old and weighs 10 pounds. She has had most of her shots and will complete them pretty soon. She is so precious and we adore her. She can be a little feisty at times, but then puppies are like that when they are young. We feed her Farmer's Dog food which is the BEST food on the market. Trust me! And she loves it. She has tons of chew toys, 2 pink crates, tons of chew toys and 3 doggie beds. We love on her, hold and pet her all the time and we are a close family. We are so grateful we found her breeder, Paula through you. Glori Grace is the love of our lives!

Date of experience: February 15, 2024
Oklahoma
1 review
0 helpful votes
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I breed fine Chihuahuas. I am passionate about their health, their pedigrees, and their sweet dispositions. I breed them because I love them and I am passionate about making great matches, placing my puppies in homes where they will be cherished for life.
Good Dog came along and recognized my breeding practices and my business practices. I was satisfied with my own vetting results, but Good Dog brought me more qualified, pre-vetted buyers, took my business from local to national, and provided seamless funds transfer. My puppy buyers have become a great, extended family where, as Grampa, I receive a steady stream of photos of my puppies as they grow up, wearing warm sweaters, having steak at the family favorite steakhouse, all snuggled up in the blanket I gave them, and videos of my happy babies going on their "zoomies."
Good Dog has excelled at the things that matter most to me--the welfare of my puppies, for life.

+2
Date of experience: February 16, 2022
Grace H. Good Dog Rep
over a year old

We're so glad that Good Dog has helped you connect with more qualified buyers for your pups! Thank you so much for sharing this feedback, and these adorable photos Doc!

California
1 review
3 helpful votes
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Good Dog made the process of finding a breeder that went beyond the AKC standards. Also, it helped me find the breeder close to where I lived. I did not want to go out of state.
The communication through Good Dog and the breeder was excellent. I feel I found the best puppy for me and my husband that will excel due to the special socialization and enrichment process. Also, I wanted a breeder who did OFA and DNA testing on the parents.

Date of experience: July 23, 2023
New Jersey
1 review
4 helpful votes
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I used to like good dog. Then they gave me a "random" audit. I am assuming brought on my a complaint from competitor. I literally sent them everything they asked for including vet reference paperwork where my vet confirmed I am taking all measures necessary to protect my puppies and take good care of them. Still they removed my page. Asked repeatedly why and never got an answer. I read all of the terms and conditions with all their policies and I was not in violation of anything, yet they wouldn't tell me why. What a joke, especially considering I had over 30K in puppy sales of which my puppy families paid them fees and now they have no guarantees. Quite irritating when I health test my dogs, spend thousands on importing them to the Us and there are puppy mills selling puppies on hood dog and other breeders that are lying about health testing results actively selling.

Date of experience: November 20, 2023
Nicole E. Good Dog Rep
over a year old

Hi Darah,

Thank you for reaching out. We're glad to know a member of our Compliance team has already been able to connect with you and share more about our Community Standards & Policies, and how they may apply to an individual breeding program.

As they shared with you, at this time, your program is not in line with our Community Standards [https://www.gooddog.com/standards-and-screening], Good Breeder Code of Ethics [https://www.gooddog.com/breeder-code-of-ethics], and Policies [https://www.gooddog.com/good-breeder-center/good-dog-article-toc#good-dog-policies]. Given this, we are not able to recognize your program at this time.

We wish you all the best with your program.

Warmly,
Good Dog Compliance Team

Louisiana
1 review
0 helpful votes
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Puppy
November 15, 2022

My husband and I decided to go with Triple J Aussies, and are very thankful we did. From the moment we filled out the application and was notified by Good Dog that it had been accepted, things went pretty quick. Deanna email me with pictures of beautiful puppies to pick from. I chose one, then called her, and she answered all my questions, and even help to pick the right creat out. We put a deposite down through God Dog on Tuesday and pick our puppy up on Sunday. Deanna was so nice and had everything we needed for our new puppy and then some,

Date of experience: November 15, 2022

Overview

Good Dog has a rating of 4.6 stars from 447 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Good Dog most frequently mention great experience, fur baby and customer service. Good Dog ranks 2nd among Dog Breeding sites.

service
88
value
80
shipping
31
returns
31
quality
72
This company responds to reviews on average within 2 days