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Don't go through this company or breeders they vetted. I got a very sick 2lb dog the breeder has giardia in her environment my vet Says so. My puppy almost died. I never recieved my 1 year health guarantee or my akc papers. Good dog won't help you! Go to your vet and find a trustworthy breeder!
Tracey L.'s review of Good Dog earned a Very Helpful vote
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Hi Tracey,
Thank you for reaching out. We’re so sorry to hear of your pup’s medical needs. We’re glad that a member of our Care team has been able to work through this situation with you, as well as reach out to the breeder on your behalf.
We understand that there were some issues regarding the transporter you selected and when the puppy would be picked up and dropped off, but we're glad that the breeder was able to keep you updated along the way.
As our team shared with you, we take enforcement of our standards incredibly seriously and have a process in place in which we conduct an independent investigation of all complaints in order to ensure that our standards are enforced consistently and fairly.
Our team, including our staff veterinarian, reviewed all documentation you provided and determined that the pup had a clear health check prior to leaving the breeder, and a clear vet visit after you received her. Based on this, the breeder is in compliance with our Community Standards & abiding by the terms agreed to in their contract at this time.
Again, we are sorry about your pup’s veterinary needs, but are glad to hear about the dedicated care you are providing. We hope this answers any remaining questions you may have.
-The Good Dog Team