GoKeyless

I needed help installing the software. Skip walked me through all of it and gave me a tutorial on the use of the software. He did an amazing job. Despite my interruptions! He was very kind and professional. His personality was a happy bonus. Thank you for ALL of your help, Skip... seriously, I feel so much better and I feel comfortable in your direction!

If the boss is reading this, you should know that you have a great asset in this guy! Thank you for sharing him with me!:-)

I came across this company while searching for some deadbolts for a client of mine. Their website was beautifully designed and easy to navigate. I ended up using the chat on the website but it was too late so they message me early in the morning. Since then I've talked to Steven a couple times with my order and everybody was more than helpful. I will definitely be setting up an account to you work with this company on a regular basis.

I have had nothing but excellent service from the GoKeyless team from purchasing a lock, to having it shipped correctly, and then trained on the product after I installed it. Overall very happy!

After I placed my order online, I received a phone call to discuss and to make sure that what I ordered was going to suit my needs. During this tough time with COVID-19, we are having to get creative with our business solutions and GoKeyless was right there to help us. Terry helped us each step of the way. The unit was delivered today and we are looking forward to seeing it help us receive packages in a more secure manner. Thank you very much!

So i purchased our lock for a community pool! The sales guy Jason was great answered all of my questions and helped me to pick the best lock for the job. I opted for the set up help and received an email from tech support. We followed the instructions and sent it back in simple. Then i had questions! The first guy wasn't very helpful but then Matt called me back talked me through everything in needed and walked me through the program. Super easy. Now i am all set to get my lock installed! Thank you Jason and Matt!

So happy we went with this company to purchase a updated locking system. Customer service has been wonderful, so helpful. Has answered every question I've thrown at them and have been quick to help with any problem I have had.

Over a weeks period of time I emailed Don Kleiner many times with questions about the Trilogy lock system. And no matter what I asked he had the correct answer for me very quickly. Don is an extremely knowledgeable representative for the company and for the locks themselves. He is the kind of sales person that when he recommends something you know it is for your good not necessarily so he gets a larger commission, which he may not even get a commission. At no time did he attempt to load me down with items that I didn't need.

Horrible service and products. Defective lock. Slow refund of money. Tried to inquire if all locks of the same model were defective. Sales could not tell us. Told us to contact their return department. Left two messages with return department with no response. Tech person was rude and short when trying to determine if lock was defective. Would not use again.

I would like to say thank you to Mr. James and Mr. Skip from Gokeyless. My wife and I recently moved into a new home that had TERRIBLE locks installed on the doors. The handles would litterally fall off when trying to access the door! James helped us find new locks that matched our needs and Skip made the order process a breeze! We just received the majority of our order within 2 days (1 item was special order from the manufacturer). Great service, excellent speed. We will be ordering from here again for the rest of our doors!