GoKeyless

They screwed up first order which happens but instead of fixing or making it right, they have been dishonest and after almost a month still don't have a correct working lock. This has been one of the worst customer service experiences I have been involved with.

Matt and Jonathan helped me download the software, input the key fob information and make sure the lock was working. We had several problems trying to get everything to work and they helped walk me through each step. They were very thorough in explaining to me every step. Amazing Tech support!

I was trying to find door lock with double side code entry. Called GoKeyless and Got Patrick on the phone. H is very knowledgeable about his products find me the right lock and took his time to answer all my questions and concerns. I will definitely shop agin here and will refer to others. Great job Patrick and keep up the wonderful customer service.

I want to Thank Jonathan for being so kind and patient with me. Mission complete with moving the software to a different computer. I don't have a photo of my proof of purchase. So here is my little girl :)-

I was doing online research trying to figure out the best lock option for an outdoor wrought iron gate decided to call GoKeyless and was connected with Matt. He asked relevant and insightful questions and helped me determine what I needed. He was incredibly helpful!

Spent an hour on the phone learning how to set up and program locks. With the remote access, Tom was able to guide me around and make it as simple as it could be despite the complicated technicalities. He demonstrated patience, respect for my limited knowledge and he was always pleasant.

Skip was the tech that helped me with my first initial setup of our product. He answered all my questions with patience, even offered to do a remote which was very helpful. In the remote, he allowed me to control the mouse and actually do the processes as he watched and pointed where I needed to direct my attention. It was great. Next time I need their tech support I will feel at ease.

I wanted to place an order through gokeyless.com and after chatting via the website, Ron called me so we could talk about everything I was hoping to accomplish with their products. He helped me pick out all the components I will need and even introduced me to some items I didn't know about and I bought that too. He was very patient and helpful. Can't wait to receive the products and start using them.

We are a small church/preschool that wanted to update our security. I had the pleasure of working with Craig at Keyless.com. He was wonderful! Answered all my questions, I told him what we needed and he took care of finding a lock that met our needs.
Highly recommend this company and Craig! Our building will be safer and the shopping experience was a good one.
We will definitely use this company again!

I called on the time they were closing and Chad answered the phone and every question I asked without going to look for it, Very knowledgeable by anyone's standards. I called back to find out more info the next day and place the order. Thanks

I fought and fought for hours trying to get my coded key lock to work, including calling the manufacturer. Finally, I called GoKeyless, which is where we had originally bought the lock from. I wish I'd thought to do it sooner. Matt was easy going, patient, and thorough. We had the lock issues figured out within 35 minutes. Highly, HIGHLY recommended.

My schlage FE695 lock is exactly what I was looking for on my home entry door. No more worrying about keys. Exceptional service from your company. Thank you GoKeyless!
Theresa (Mom of 6), Burlington, WI

We dealt with Steven Mclemore, he was very helpful, courteous. He responded promptly, answered all of our questions and helped us make the right decision on the keyless lock. Thank you for your excellent service.