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Gogogadgets
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gogogadgets.com
Ohio
1 review
11 helpful votes
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So mad at myself
May 1, 2023

This is such a scam. Saw a review of ear buds and placed an order. As others have noted, a red flag when they hit your credit card before you see tax and shipping charges. Emailed them an hour later to cancel order prior to shipment. Called customer service but no one ever answers. Called my credit card folks but not much they can do; at best I can try to challenge the charge after it is posted. Shame on me and others who did not sniff these skunks out.

Date of experience: May 1, 2023
North Carolina
1 review
1 helpful vote
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Poor return service
April 16, 2023

Very complicated and drawn out return process. After phone call there have been 8 emails back and forth giving different information they need...I still have no return address. Unauthorized purchase by 78 year old dementia patient. No compassion; all business

Date of experience: April 16, 2023
Texas
3 reviews
1 helpful vote
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Don't purchase!
January 1, 2023

I purchased a GOGO Xtreme Wi-FI extender, that never arrived. They forgot to pay the postage. Three (3)
Months later I still don't have a refund. Very unreliable, unprofessional. Will def. Will not purchase from them in the future.

Date of experience: January 1, 2023
New Hampshire
1 review
0 helpful votes
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My 80-year-old mother purchased this doorbell camera it didn't work, and when purchased this product you are instructed to download an app for it to work, well they were very many many bad scores bad reports that the app does not work and it crashes. Give the fact that my mother's 80 years old she misplaced the invoice. So finally was able to find the phone number and called the company to request a refund. They would only refund my mother 24% of what they took from her. She did not know she had to do it within the 30 days but again she's 80 years old and gets confused easily and I explained it to the representative but he didn't care he was very rude and I'm just letting you guys know their product doesn't work so don't buy it find a different company that has much better reviews these people are nothing but a scam shame on them for ripping off in 80 year old woman.

Date of experience: October 27, 2023
GB
1 review
0 helpful votes
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Ordered from them weeks ago, never arrived so emailed several times cancelling it. Ignored that and now say it's been dispatched and that I must return at my own cost. And it's not a uk company so cost is astronomical. They also add extras on after the order is placed so a good price becomes a poor one

Date of experience: October 15, 2022
South Carolina
1 review
0 helpful votes
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The worst
January 13, 2023

Do not purchase anything from this company. They do not pick up the phone and their emails basically tell me to be patient! Ordered something on 12/15 and its still in transit? Don't know what the actual product will be like.

Date of experience: January 13, 2023
Colorado
1 review
0 helpful votes
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Great service
August 21, 2023

I had no problems. Product im very happy with and thats the earbuds. They kept me informed with tracking. Ill order from them again. Im very pleased.

Date of experience: August 20, 2023
GB
1 review
0 helpful votes
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Bought portable heater. Broken on arrival. Difficult to contact anyone. When I did they didn'tt seem interested. Impossible to find out where to return it. Am still lumbered with it.

Date of experience: January 22, 2024
GB
1 review
0 helpful votes
Follow Rae W.
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DO NOT BUY! SCAM!
November 8, 2022

Repeat DO NOT BUY! This is a fake company who will take your money and post a piece of plastic! Once you receive your plastic… There are no returns! No contacts that answer and they have your money! Paid over £150 for heaters and was delivered 2 faulty pieces of plastic with no workings! Emailed the company 17 times with no reply and the phone number doesn't work! Please keep your money safe and buy from a REAL company. Total scam artists! It's a fraudulent scam and you will end up with nothing for your hard earned money while they are probably laughing at us who they are stealing money from! Please listen

Date of experience: November 8, 2022
Arizona
1 review
0 helpful votes
Follow RON R.
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There are too many negatives to mention. They appear to be a Chinese company that is affiliated with STRAIGHT COMMERCE INC, which seems to be based n California, and/or Arizona, and/or Delaware. They come up with all these rules for not giving you a refund ONLY AFTER THEY HAVE YOUR MONEY. Misleading marketing such as ONE SIZE FITS ALL, BUT THEY ACTUALLY HAVE SIZES LIKE. L/XL. PRINTED ON THEIR PACKAGING. Didn't matter, I couldn't get the sOCK over my heel, it was TOO SMALL. They made me pay for shipping 3 TIMES and won't return any of it. STAY AWAY FROM THE THIEVES, you'll just be throwing your money away

Date of experience: November 7, 2023
North Carolina
1 review
0 helpful votes
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Waste of time/money
July 28, 2023

I had ordered a product from this company, and the website and reviews seemed legit. It is not. There is no customer service and not real sure if it is even a legitimate company. I found this site after never receiving order and cancelling at my bank. STAY AWAY!

Date of experience: July 28, 2023
GB
1 review
1 helpful vote
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Order
October 31, 2022

It was very misleading about the cost of the product bought. Only when you enter the payment details they add the shipping cost and VAT which wasn't mentioned on the website, compared with other shopping companies like Amazon to confirm the final payment! They also don't offer any alternative delivery address. When I called in the morning they said the order had been processed and could not be cancelled so I'd have to wait for the arrival of the product before following the return policy, which I saw in other reviews would be another headache. Do not shop from them!

Date of experience: October 31, 2022
GB
1 review
1 helpful vote
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TRADING STANDARDS
March 19, 2023

Dear all. I have got no further in getting a refund so far. I advise all on here who are unhappy with this company, please fill in a trading standards form. Just Google trading standards and let them know what us going on through the online form. It may take a few minutes but could stop others being scammed.

Date of experience: March 19, 2023
Canada
1 review
2 helpful votes
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I ordered item from them (before doing proper research). Only after finalizing purchase the estimated delivery and shipping costs were displayed. Realizing that delivery time was way too long I immediately tried to cancel the purchase, Company did not allow it, claiming that item has already been "Processed". It took a week for tracking info to show up. For two weeks they claimed that item was shipped, this was a blatant lie, after two weeks they admitted that. "we have a problem". They again claim that item has been shipped, which is not true. To this day ( 3 weeks after the purchase) tracking info still says that only shipping label has been created. Complete waste of money. Do not believe good reviews of their products. Those were created by GoGadgets company. If I coul I would give them "Minus 5" rating. Stay away from those scammers.

Date of experience: May 4, 2023
Washington
1 review
0 helpful votes
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Do not buy
November 6, 2023

I bought a door bell gadget.I paid for a$70 one I received a$20 one.They will not refund me any money nor replace it with the one I ordered.They are a complete sham co

Date of experience: November 6, 2023
Texas
1 review
1 helpful vote
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The worst scammers ever!
April 17, 2023

Their game is to give you 20-30%of the purchase price and keep the rest. Plus you get a bad product to keep. It probably costs a fraction maybe$5. Or less to make.
Really a scam business. How does it get shut down?

Date of experience: April 17, 2023
New York
1 review
0 helpful votes
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BEWARE
January 20, 2023

This company claims to have a return policy but they do not. They requested photo proof that the items I purchased were in the original packaging, which I provided. These items were never opened, yet they denied my request to return the items. 0 stars is deserved but was not allowed to submit review without at least 1, but this company is not deserving of even 1 star.

Date of experience: January 20, 2023
Germany
1 review
2 helpful votes
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Stay away from gogogadgets
September 27, 2022

It was easy to order online and they provided all pay information. I decided to return items and sent several requests for retour receipt. I made several attempts by phone, only to get get a recording telling me, please wait for the next available agent. After ten to fifteen minutes the recording cuts. To this day I not heard any more from this company. Not a way to do business.

Date of experience: September 27, 2022
Massachusetts
1 review
0 helpful votes
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Don't even check the products. The website will only reveal shipping charges after you have given CC info. Then they have charged and shipped the products even when I cancelled the shopping cart seeing shipping cost is over 35% of the product. There is no way to return the products.

Date of experience: July 9, 2023
Canada
1 review
0 helpful votes
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Beatbuds pro X1
February 21, 2023

The earbuds broke after a short 5 weeks and the return policy is 30 days after the order, so they refused to do anything about it. Might I add that we received the product AFTER the return policy had already expired. Will never buy again from this company.

Date of experience: February 21, 2023

Overview

Gogogadgets has a rating of 1 stars from 63 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Gogogadgets most frequently mention customer service and return address. Gogogadgets ranks 284th among Gadgets sites.

service
44
value
40
shipping
45
returns
40
quality
35