Lauren responded in a timely matter. Followed up with me. Offered different solutions and followed through until my issue was resolved
When I reached out for help setting up my campaign, I received very responsive and personalized attention until everything was working.
Very helpful and fast service. Even after 2 yearsbfrom opening the campaingn, the staff was readybto answer mynquestions withing 5-10 minutes, and help me out with my issue :)
Stay away. They will take your money and give it to causes they deem appropriate. Very disappointed in their actions.
Very good site. They take a small percent but that is expected. I was able to get the money routed to my bank in 2 days! Great site!
Easy to set up and raise awareness for your cause no matter how large or small. With a customer support that is friendly and ready to assist.
I have had a wonderful response with this organization. I would definitely reach out to them in the future.
GoFundMe has been with us all the steps of the way monitoring progress. Questions are attended to right away.
I accidentally entered my donation twice and the problem was quickly rectified. Very happy with the Customer Service.
It's a good site, I just wish I could raise more money for my friend. He needs help and not enough money is being raised.
Your people are very good at what they do. Makes me believe that there are still some good in the world. Thank you so much.
Be aware any money sent to this company might not get to the cause the donor is supporting. Unacceptable behavior and concerning lack of ethics.
Gofundme is absolute trash! So many people donated to a peaceful, democratic protest and you sided with big government and media lies. Shame on you!
Stealing almost 10 million dollars from the Canada Freedom Convoy was theft & this won't end well for GFM. You're obviously siding with communists and need to be boycotted
I have never had a company's customer service respond that quickly as GoFundMe. Very polite and very helpful. Keep going that way...
Gofundme has stopped the donations because of people who don't agree with the cause made false complaints.
It was all confusion the first time I used gofundme. This time I have someone working with me from customer support which is nice.
Overview
GoFundMe has a rating of 2.1 stars from 508 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with GoFundMe most frequently mention freedom convoy, canadian truckers and political pressure. GoFundMe ranks 1st among Crowd Funding sites.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Great to hear you were able to receive your funds quickly, and that you enjoyed your time with GoFundMe, Jessica! Just so you know for any future campaigns, the GoFundMe platform fee is now 0%, with only a standard payment processing fee of 2.9% + $0.30 per donation in place to allow for the safe processing of your payments. Wishing you all the best from here.