So easy! I spent hours on other sites but only took a few moments on this one
I initially gave a 3-star rating, and explained my issue regarding the seat choice fee. I received a very friendly call from Lauren, one of the managers, who listened to my concerns and promised to have her team review the website for clarity of the problem. She also provided pre-assigned seating for me and my husband, with no service charge. She was very helpful and kind.
So far so good. Once we check in I can provide more feedback on the overall experience with Travelup.
Overall very responsive service. But it could have avoided a few steps if credit card payment was automatically deducted and ticketing process was fully automated. I felt a little unease with this not-so-well-known site.
More affordable ticket prices
Nina is my agent and she does a great job always for myself and my friends.She is always professional and very patience with myself no matter if I have a few changes on certain airlines or flight schedules.I would recommend Nina and SkyLux on any flight I want to schedule. Over all, Nina is a fabulous Travel agent and does all her work with compassion for the clients she services in Travel.Next trip request Nina for Sure! Best Regards, George B.
We take immense pride in our agents and are truly delighted to receive such a exceptional review. Your time and thoughtful recommendation of one of our finest agents to other customers is greatly appreciated!
I spent hours looking for a cheaper flight in business class and came across these guys. They found me an awesome deal to Paris on Air France. The service was phenomenal. Thank you!
Hi Augustus,
Thank you for your feedback! We're happy to know we were able to assist you on your flight to Paris. Hope you had a nice trip! Looking forward to assisting you in the future.
All the best,
The Business Class Consolidator Team
I had a terrific experience booking a multi-city set of flights across different airlines with Andor, a specialist at Aran Grant. He was knowledgeable, patient, and very understanding of my concerns about the flights. I believe he went beyond the call of duty in making sure I was able to get exactly what I needed. His explanations were clear and timely. Thank you, Andor, you helped me tremendously in dealing with a stressful situation!
Our experience with Tanaka was excellent.
She was courteous and calm, and she assisted us in obtaining the tickets we need. I'd strongly suggest her! Thank you very much!
I would highly recommend this airport taxi service to anyone, I had no issues from start to finish both drivers turned up on time and both were very professional and Helpful. Also the price was competitive making the choice even easier. Really Thanks for provided airport taxi service!
Products used:
Stansted Airport Taxis, Stansted Airport Transfers
Good afternoon Julie,
Thank you for your amazing review!
We would love to hear more about your experience with us and we appreciate you taking the time to give us feedback.
Regards
TravelUp