From the business
We ship flowers grown by caring hands, directly from eco-friendly greenhouses to your door. Shaping emotions into boxes, bouquets, and arrangements of blooms to order, we deliver colorful and grateful bunches of pure affectionate joy.
You can buy larger quantities from us than from most of our competitors, for a fraction of the price per stem. By buying bulk you save money and at the same time, you can receive the freshest possible flowers directly from the farm.
GlobalRose Reviews Summary
The company generally enjoys a positive reputation for its reliable delivery and excellent customer service, with many customers praising the timely arrival and beautiful presentation of their floral arrangements. However, concerns frequently arise regarding product quality, particularly with roses that sometimes arrive in subpar condition or wilt quickly. While customer service is noted for its responsiveness and support, issues with order accuracy and fulfillment occasionally detract from the overall experience. Overall, the company demonstrates a commitment to customer satisfaction but must address product quality inconsistencies to enhance its reputation further.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
The product looked wonderful. Came on time and was left in the heat until I got home from work that evening since no one was home to bring them in. There were about 5 stems we did not use as they had brown spots on them. Don't know if sent that way or due to sitting in the heat. Would order it again!
The arrangements looked NOTHING like the image provided by the website. I still had to spend a lot more locally, which I should've just done in the beginning.
Dear Jasmine,
We are very sorry that your order didn't meet your expectations and we wish you had contacted us as soon as you received your order on July 25 so we could fix your issue in the best possible way. Unfortunately, we don't have any communication regarding the quality of your order so we could have sent you a replacement as soon as possible.
We kindly remind you that our customer satisfaction is our number one priority and you can always reach us within the first 24 hours of receiving your product and providing photos at claims@globalrose.com or through our live chat and speak with a live representative. Our team is at your service!
Very pleased with the flowers. Disappointed with the calla lilies as they did not open. But overall the whole process went well and the flowers are lovely.
Dear Janet,
Thank you for reaching out to us.
We are very sorry to hear that the quality of some of your flowers was not up to par. Please accept our sincere apologies. We pride ourselves on quality and would love to discuss further. Can you please confirm how many stems arrived in bad shape and provide pictures of all stems that need our attention?
We look forward to hearing back from you. Your feedback helps us improve our services, and we appreciate your cooperation.
Best regards,
Federico
Dear S,
Thank you for reaching out to us.
We want to inform you that the delivery was within our commitment time, which os +/- 1 day of the scheduled delivery date.
We are very sorry to hear that the quality of your flowers was not up to par. Please accept our sincere apologies. We pride ourselves on quality and would love to discuss further. Can you please confirm how many stems arrived in bad shape and provide pictures of all stems that need our attention?
We look forward to hearing back from you. Your feedback helps us improve our services, and we appreciate your cooperation.
Best regards,
Federico
There is no "next day delivery " and they have nothing at a reasonable price even the smallest arrangements are way too expensive
Dear Jamie,
We are happy to announce that we do offer next-day delivery! In the future you can use the following link to access our 50 red roses for Next Day Delivery: https://globalrose.com/flowers/50-next-day-red-roses.html
If you have any questions or need help in the future, we invite you to use our live chat. An employee will always be eager to help you find the best option for your needs during business hours.
Enjoy your roses!
I ordered these roses and they arrived looking great. They arrived on my expected date which was nice because I needed them for a special event. In the future I will buy more roses from them if needed.
Dear Lupe, we're glad to have met your expectations with our roses. Thank you for choosing GR for your special event. We appreciate your support and look forward to serving you in the future!
Ordering was easy. No delivery issues and flowers arrived on time. Flowers were packaged with care. A couple of things were not as expected based on photos but the company rectified these issues and gave me a partial refund. Customer service is fair and swift!
Thank you for your review! We're pleased that your order arrived on time and was well-packaged. We appreciate your understanding and are glad we could address your concerns. Your satisfaction is our priority and your feedback on our customer service is valuable. We hope to continue providing you with more floral beauty!
I was looking specifically for White and Blue Hydrangea flowers and didn't want to travel to several stores trying to find good quality and the best price.
I took a chance and placed my order on a Sunday for a Thursday Delivery. I received tracking information and the flowers were delivered on time and In EXCELLENT condition!
Each bulb was wrapped and each stem had a small bag of water (tied with a rubber band). I trimmed all the flowers for my vases and overnight they expanded and were full
And beautiful.
Dear Erica, we're glad our Hydrangeas met your expectations and arrived in excellent condition. Your review brightens our day and it's great that they were beautiful and full for your event. We appreciate your kind words and support and look forward to serving you again!
I recently ordered flowers from GlobalRose for a special event, and I am thoroughly impressed with their service and product quality. The customer service team responded quickly to my inquiries and provided invaluable assistance with customs clearance, ensuring a smooth and hassle-free experience.
The flowers arrived in pristine condition, fresh and beautifully packaged. They added a stunning touch to our event, drawing numerous compliments from our guests.
I highly recommend GlobalRose for anyone looking for high-quality flowers and outstanding customer service. Their dedication to customer satisfaction is truly commendable, and I will certainly be ordering from them again in the future!
Thank you for your exceptional review, Patricia! We love to hear that our service and flowers exceeded your expectations. We're always at your service and it's wonderful to know our team could assist. It's great the flowers were a stunning addition to your special event, we're grateful to be part of it and appreciate your recommendation!
Unchained yeah hit the ground running chained nothing stays the same
Thank you for your review! Nothing makes us happier than delivering fresh blooms that brighten your day. We look forward to serving you again!
I got these for my boyfriend and they were GORGEOUS. Got there hours earlier than expected and he loved them. Would totally buy these again,if only to see the smile he gave me when he recieved them again
Thank you! Your happiness is our top priority, and we look forward to serving you again.
I cannot express enough my gratitude to The White Rose for making my order experience seamless and enjoyable, from beginning to end. I wholeheartedly recommend their services to anyone seeking to send beautiful, high-quality flowers to a loved one or as a special gift. Thank you for your exceptional service!
Thank you for your review and for choosing us for your special order! We're happy that your experience was seamless and enjoyable. Your recommendation means the world to us. If you ever need beautiful flowers again, we're here for you!
Flowers arrive prior to peak bloom so I allow for 2-3 days and I've never been disappointed.
Thank you! We're glad our flowers consistently meet your expectations and arrive on time. We appreciate your support and look forward to continuing to serve you!
Wonderful, Beautiful, Sexy flowers awesome colors this company has
Thank you so much for your kind words! We're glad you loved the flowers and their vibrant colors. We look forward to serving you again!
This is a great company, thanks for your services
Great and Great service all the time
I needed 100 carnations to make a lei. They arrived fresh and on time. They were buds, not "unfurled" yet, but fortunately I have a couple days for them to bloom out before I need the lei. They smell great in my kitchen in many vases.
That sounds lovely! It's great the carnations arrived fresh and on time. Having them as buds allows for a longer display time once they bloom out fully. Thank you for choosing Global Rose.
The product is beautiful. Just not notified of a substitution with a non-similar product.
Dear April,
We are very sorry that your order was modified. We don't have any notification from your greenhouse that a substitution was made.
We wish you had contacted us as soon as you received your order on July 23 letting us know that you received a different product so we could fix your issue in the best possible way. Unfortunately, we don't have any communication regarding a different product being received so we could have sent you an order with the correct product from our next-day section.
We kindly remind you that our customer satisfaction is our number one priority and you can always reach us within the first 24 hours of receiving your product and providing photos at claims@globalrose.com or through our live chat and speak with a live representative as you have done before. Our team is at your service!
Beautiful roses! A great "go to" that is always a winner - love the pink mondial roses!
Thank you for your feedback and for choosing Global Rose! We're glad the roses met your expectations, Amy. Your satisfaction is important to us. If there's anything we can do to make your experience a 5-star one, feel free to share.
The flowers were packaged well they were delivered on time overall great experience
Your satisfaction is our top priority, and we're glad you had a great experience. Thank you for your feedback and support, Shanell!
I won't buy roses anywhere else now! They were most beautiful and lasted a long time.
Thank you so much for your 5-star review and for choosing Global Rose! It's great to hear that you loved the roses and they lasted a long time. Your satisfaction is our top priority, and we look forward to serving you again!
The roses were beautiful and arrived in time in excellent condition!
Thank you for your 5-star review! We're happy you found the flowers beautiful. If you ever need more stunning blooms, we'll be here to help.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you for your 5-star review, Ada! We're glad the flowers looked wonderful and arrived on time. We're sorry about the few damaged stems, whenever you need assistance you can reach out to support@globalrose.com we're at your service.
We appreciate your feedback and look forward to your next order!