From the business
We ship flowers grown by caring hands, directly from eco-friendly greenhouses to your door. Shaping emotions into boxes, bouquets, and arrangements of blooms to order, we deliver colorful and grateful bunches of pure affectionate joy.
You can buy larger quantities from us than from most of our competitors, for a fraction of the price per stem. By buying bulk you save money and at the same time, you can receive the freshest possible flowers directly from the farm.
GlobalRose Reviews Summary
The company generally enjoys a positive reputation for its reliable delivery and excellent customer service, with many customers praising the timely arrival and beautiful presentation of their floral arrangements. However, concerns frequently arise regarding product quality, particularly with roses that sometimes arrive in subpar condition or wilt quickly. While customer service is noted for its responsiveness and support, issues with order accuracy and fulfillment occasionally detract from the overall experience. Overall, the company demonstrates a commitment to customer satisfaction but must address product quality inconsistencies to enhance its reputation further.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
I found Global rose's website very easy to select the flowers and quantity that I needed for my rehersal dinner flower arrangements. It was also very easy to order the day you wanted the flowers to arrive. Very please.
All roses and greenery came exactly when they were scheduled. They were nice tight buds that opened perfectly. I ordered them to arrive three days before our reunion. There were lots of compliments on the arrangements.
Thank you for your feedback! We're glad the flowers bloomed beautifully for your reunion. It's always our goal to help make your events special, and we're glad to know they were a hit.
UPS delivered the box of Hydrangeas. We took them out of the box and cut the stems and put them in water and the next morning they were dead!
Dear Carol,
Thank you for reaching out to us.
We are very sorry to hear that the quality of your flowers was not up to par. Please accept our sincere apologies. We pride ourselves on quality and would love to discuss further. Can you please confirm how many stems arrived in bad shape and provide pictures of all stems that need our attention?
We look forward to hearing back from you. Your feedback helps us improve our services, and we appreciate your cooperation.
Best regards,
Federico
First time ordering them, 3 Rose buds had been broken off, but nonetheless I still had 47 Beautiful roses!
Thank you for your review and for choosing us! We're glad you enjoyed the roses. However, we apologize for the few broken buds. If you need assistance please don't hesitate to reach out using our LIVE CHAT or via email at support@globalrose.com Our team is at your service.
We appreciate your understanding and look forward to making your next experience perfect!
Delivered on date promised! Excellent customer service! Thank you!
Thank you for the 5-star review! We love that your flowers were delivered as promised and you enjoyed our customer service. Our team is at your service and we look forward to serving you again!
Take it from me, Awesome product and excellent customer service.
Thank you, David. We take pride in delivering fresh products and our team is always here to help! Your recommendation means a lot to us and we look forward to serving you in the future!
Website easy to order from. Company kept me updated on transaction process until flowers arrived. Arrived on time.
Thank you for your review, Jane! We're happy the flowers made a beautiful bridal bouquet and you found our website easy to use. We look forward to helping you in the future!
Ordered for my granddaughter's performance in a school play.
Thank you, Catherine! We're glad the roses were beautiful and long-lasting for your granddaughter's performance. It's wonderful to hear we could help make her special day even brighter.
Best flowers ever. Beautiful colors, fresh and good size. They always arrive in good order.
Thank you for your review, Alison! We're glad you consistently enjoy our high-quality flowers and that they arrive fresh and beautiful. Your satisfaction means a lot to us, and we look forward to serving you again!
My delivery had 80 roses, obviously a milestone gift of love, and in bold recognition of my 80th birthday! A more beautiful jester is beyond me! My eyes overflowed with water for hours! It was with great humility and love that I placed them in 10 vases with the plant food. To my dismay most of them never opened up. I changed water, cut the stems, moved them around and pruned with care, and they had great filtered light. I received 3 other local deliveries that were already in vases and they are still doing well.
Dear June,
Thank you for reaching out to us.
We are very sorry to hear that the quality of your flowers was not up to par. Please accept our sincere apologies. We pride ourselves on quality and would love to discuss further. Can you please confirm how many stems arrived in bad shape and provide pictures of all stems that need our attention?
We look forward to hearing back from you. Your feedback helps us improve our services, and we appreciate your cooperation.
Best regards,
Federico
The hydrangeas were delivered on time and are absolutely beautiful!
Thank you for your kind words! We're glad the hydrangeas arrived on time and you found them beautiful. It's always our pleasure to bring fresh blooms to our customers!
50 roses is impressive. Order in advance for the best price.
Thank you for the 5-star review! We're happy you enjoyed the roses and found them impressive. Ordering ahead is indeed what we recommend to ensure that you have fresh, vibrant blooms for your special occasion. We can't wait to help you with future orders!
All the times I've used global rose and they've never disappointed. Quick delivery perfect flowers
Thank you for your loyalty and kind words! We're happy we've consistently met your expectations with quick delivery and perfect blooms. We look forward to continuing to brighten your days!
Fast just some were dried out and dead disappointing. I can't use 11 more characters
Dear Jennifer,
We are very sorry that your order of greens didn't meet your expectations and we wish you had contacted us as soon as you received your order on October 31 so we could have looked into your case and maybe provided some tips to process your greenery so they perked up beautifully (flowers may arrive slightly dehydrated due to the long journey from South America, but with appropriate care, you can bring them back to looking great within the next 12 hours).
Unfortunately, we don't have any communication regarding the quality of your order so we could have sent you a replacement as soon as possible.
We kindly remind you that our customer satisfaction is our number one priority and you can always reach us within the first 24 hours of receiving your product and providing photos at claims@globalrose.com or through our live chat and speak with a live representative. Our team is at your service!
My roses were delivered a day late. They were held up in customs in Colombia. 1/2 of the roses were brown or wilted when I received them. Not happy.
Dear Shaila,
Thank you for your order and for reaching out.
I was reviewing your order, and according to UPS your order was delivered on the scheduled delivery date.
We are very sorry to hear that the quality of your flowers was not up to par. Please accept our sincere apologies. We pride ourselves on quality and would love to discuss further. Can you please confirm how many stems arrived in bad shape and provide pictures of all stems that need our attention?
We look forward to hearing back from you. Your feedback helps us improve our services, and we appreciate your cooperation.
Best regards,
Federico
They didn't put the message I originally put on it for her
Thank you for bringing this to our attention. We are so sorry that our team missed the note for your flowers which would've made your experience with us so much better. Please accept our apologies. The flowers themselves were diligently prepared and sent with love. We hope their beauty brought lots of joy and helped convey the message you intended. Thank you for your kind understanding and we hope to serve better next time.
Very easy process love the experience
The website is easy to navigate, choices are nearly endless but easy to sort through, great pricing, excellent quality, smooth delivery. Will absolutely order from them again
Thank you for sharing your feedback! That's what we aim for and we're happy to have met your expectations. Thank you for choosing Global Rose!
Flower came right on time and they where super fresh I will be ordering again thanks again
It's great to hear your flowers arrived on time and fresh! Thank you for choosing us, and we can't wait to serve you again. Enjoy your blooms!
Thank you. I will be in touch for my next order in the near future!
Thank you for the wonderful review! We're happy to know you'll be back for more. Thank you for your trust in GR, we look forward to your next order!
Each time I have placed orders with Global Rose they have come through - perfectly. Great quality, always on time. That's what I ordered and that's what I got. And, it's nice that they always check in to make sure all is well.
Thank you for your incredible feedback! We're glad that everything arrived on time and in great shape. It's wonderful to know we could assist with your order and help make your job easier for your church events. We appreciate your continued support and look forward to serving you again!
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you for your kind words! It's wonderful to know you had a pleasant experience. We appreciate your feedback and hope to serve you soon.