From the business
We ship flowers grown by caring hands, directly from eco-friendly greenhouses to your door. Shaping emotions into boxes, bouquets, and arrangements of blooms to order, we deliver colorful and grateful bunches of pure affectionate joy.
You can buy larger quantities from us than from most of our competitors, for a fraction of the price per stem. By buying bulk you save money and at the same time, you can receive the freshest possible flowers directly from the farm.
GlobalRose Reviews Summary
The company generally enjoys a positive reputation for its reliable delivery and excellent customer service, with many customers praising the timely arrival and beautiful presentation of their floral arrangements. However, concerns frequently arise regarding product quality, particularly with roses that sometimes arrive in subpar condition or wilt quickly. While customer service is noted for its responsiveness and support, issues with order accuracy and fulfillment occasionally detract from the overall experience. Overall, the company demonstrates a commitment to customer satisfaction but must address product quality inconsistencies to enhance its reputation further.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
Quick response and acute response on delivery. I wish
Very satisfied really beautiful flowers. Will definitely order again thank you so much
It's great to know you're satisfied with everything! Thank you for choosing GR and considering us for a future occasion, we'll be happy to help.
Good no complaints. Positive experience and flowers/packaging were great.
We're glad you had no complaints and that your experience met your expectations. Thank you for your positive review and for choosing us!
25 percent of the order had burned petals or the roses were already dead.
Dear Karen,
Thank you for your feedback. We're sorry to hear about your experience. To assist you further, please contact us at claims@globalrose.com with details and pictures of the flowers received. Our team will be happy to review your case.
We look forward to helping you.
Best regards,
Claims Department
www.globalrose.com (https://www.globalrose.com)
Follow us on Instagram:@globalrose (https://www.instagram.com/globalrose/)
Flowers were droopy. Idk it keeps asking me to describe my experience but the flowers were literally dropped off and delivery man leave it as it is in the box :| idk what to say? Keeps emailing me to confirm that I received it but then it turns out to be a review :| awkwarddddd
Dear Zoe,
We are very sorry that your order didn't meet your expectations and we wish you had contacted us as soon as you received your order on February 14 so we could fix your issue in the best possible way. Unfortunately, we don't have any communication regarding the quality of your order so we could have sent you a replacement as soon as possible.
We kindly remind you that our customer satisfaction is our number one priority and you can always reach us within the first 24 hours of receiving your product and providing photos at claims@globalrose.com or through our live chat and speak with a live representative. Our team is at your service!
Flowers should have been all equal size as shown in the website. You need to sell what you preach on the website. That's my complain. The service was great but little less on my expectations and what I received.
Dear Nadia,
We are very sorry that your order didn't meet your expectations and we wish you had contacted us as soon as you received your order on February 14 so we could fix your issue in the best possible way. Unfortunately, we don't have any communication regarding the quality of your order so we could have sent you a replacement as soon as possible.
We kindly remind you that our customer satisfaction is our number one priority and you can always reach us within the first 24 hours of receiving your product and providing photos at claims@globalrose.com or through our live chat and speak with a live representative. Our team is at your service!
Small roses that did not open. My partner got roses the same time from another company and they were ten times more beautiful than global roses
Dear Patricia,
We are very sorry that your order didn't meet your expectations and after reviewing we don't have any claim regarding this order.
We kindly remind you that our customer satisfaction is our number one priority and you can always reach us at claims@globalrose.com providing pictures and we will be happy to help! You can also connect to our live chat and speak with a live representative. Our team is at your service!
Flowers did not arrive in the freshest condition. Rose were not different shades of pink as shown in the picture and many of the petals were either dying or brown.
Hi Andre,
Thank you for reaching out and for sharing your concerns.
First, we would like to clarify that the 100 Pink Roses you selected don't guarantee any specific color. In the "PRODUCT INFORMATION" tab you can see the following description: "Color: 1 or more tones of pink can be included but variety is not guaranteed. May include baby pink, soft pink, pastel pink, hot pink, and peachy pink.". If you ever have any doubts about a product or need specific guidance to ensure it matches your vision, our live chat is always available. One of our representatives will be happy to guide you through the options to help you select exactly what you're looking for.
As per the quality, we wish you had contacted us as soon as you received your order on February 13 so we could fix your issue in the best possible way. Unfortunately, we don't have any communication regarding the quality of your order so we could have sent you a replacement as soon as possible.
We kindly remind you that our customer satisfaction is our number one priority and you can always reach us within the first 24 hours of receiving your product and providing photos at claims@globalrose.com or through our live chat and speak with a live representative. Our team is at your service!
Overall happy with ordering experience and quality of product. Just wish red ones were larger bloom
Thank you for your review! We're glad you had a great experience with our product for your restaurant. We appreciate your feedback on the red roses and want to let you know we do offer different stem sizes. If you need any assistance in the future, we're here for you.
Roses arrived well packed, beautiful and on time. Very happy with Global Rose.
Thank you for sharing! We're pleased to hear your pink roses arrived well-packed, beautiful, and on time. Your satisfaction is our top priority and whenever you need more blooms, we're here for you!
Flowers were great but the delivery was horrible I had to chase those flowers all over Arkansas had my wife upset delivery man did not call her or take them to right place uggghh
Thank you for your feedback. We're glad you enjoyed the flowers although we are sorry for the inconvenience caused by the courier. Please note that FedEx and UPS do not call the recipient prior to delivering the flowers.
If you need assistance, please feel free to use our live chat or email us at support@globalrose.com We're here to help!
Easy shopping experience
Excellent shipping
Arrived on time
Thank you, Darius. Your kind words mean a lot to us and we're proud to offer the best. If you ever need assistance finding a flower, please don't hesitate to reach out using our LIVE CHAT or via email at support@globalrose.com Our team is at your service!
Amazing product, my girlfriend loved it! Delivered on time and in great condition
Thank you for your review and for choosing us! We're happy that our beautiful roses made your girlfriend smile. It's always a pleasure to provide great flowers for every occasion!
After delivery my roses died 1 day don't know why cut the stems and were placed in water
Dear Thomas,
We are deeply sorry to hear about your dissatisfaction with the Red Roses you received. Your feedback is very important to us, and we genuinely appreciate you bringing this issue to our attention.
We wish you had contacted us as soon as you noticed that the roses started to die on February 15 so we could have looked into your case and maybe provided some tips to process your flowers so they perked up beautifully (flowers may arrive slightly dehydrated due to the long journey from South America, but with appropriate care, you can bring them back to looking great within the next 12 hours). Since we are handling fresh flowers, timely notification is crucial so we can react promptly and send a replacement if necessary. To know more about Global Rose's policy, kindly refer to the order confirmation email or as stated on our website https://globalrose.com/FAQS.html. We are very sorry for any inconvenience caused and we appreciate your feedback as it helps us improve our services.
They are coming in nicely even a week later! There were a couple of the roses that are kind of half dead, the outer petals were dead upon arrival. But for the most part they're great. I've never seen roses bloom so large before.
Dear Keith,
Thank you so much for your feedback! We are very sorry that a couple of roses didn't arrive in perfect shape.
Regarding the outer petals, please note that these are the guard-protective petals that our natural roses have. Please note that roses typically have 3 to 5 guard petals, which are the outer petals that protect the inner petals of the bloom as they unfold. These guard petals may differ in color from the actual color of the rose. For example, white roses may have green guard petals, while red roses have dark red or black borders. These guard petals are often wilted or may have charred/black edges. You can choose to remove them once the flowers start to bloom or leave them on for a more natural garden look.
We kindly remind you that our customer satisfaction is our number one priority and you can always reach us at claims@globalrose.com or through our live chat and speak with a live representative. Our team is at your service
Arrived quickly even after I needed to make changes to my order!
We are always happy to provide great flowers and customer service! Thank you for your feedback and for choosing GR.
Good experience would order from here again. Thanks a lot for the roses
Thank you for your kind review and for loving our Valentine's Day roses. We hope to provide you with more fresh roses in the future!
Simple to the point quality was great I will buy again from this site
Thank you for considering us! We're glad to have met your expectations and appreciate your trust. Looking forward to serving you again!
Thank you a— very easy to purchase online and sent right to my door!
Making your experience smooth is our goal. We appreciate your support and hope you continue to enjoy your blooms!
A lot of roses I couldn't use for the bouquets I needed to make. It's disappointing since it was for a busy holiday but also understandable. Hopefully next time it's better.
Dear Jasmine,
Thank you for your feedback. We're sorry to hear that your Valentine's order did not meet your expectations.
We'd love to assist you further—please contact us via email at claims@globalrose.com with more details about the issue, including any pictures if possible. Our team will be happy to help resolve this for you.
We appreciate your support and look forward to making your next experience better!
Best regards
Customer Service Team
www.globalrose.com
Follow us on Instagram:@globalrose
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you! We're glad you loved our roses. We do offer a vase with some specific products and you can always reach our customer service team for help. We value your feedback and look forward to serving you again!