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GlobalRoseReviews 3,431

4.4

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From the business

We ship flowers grown by caring hands, directly from eco-friendly greenhouses to your door. Shaping emotions into boxes, bouquets, and arrangements of blooms to order, we deliver colorful and grateful bunches of pure affectionate joy.

You can buy larger quantities from us than from most of our competitors, for a fraction of the price per stem. By buying bulk you save money and at the same time, you can receive the freshest possible flowers directly from the farm.


globalrose.com
Miami, FL, United States
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GlobalRose Reviews Summary

The company generally enjoys a positive reputation for its reliable delivery and excellent customer service, with many customers praising the timely arrival and beautiful presentation of their floral arrangements. However, concerns frequently arise regarding product quality, particularly with roses that sometimes arrive in subpar condition or wilt quickly. While customer service is noted for its responsiveness and support, issues with order accuracy and fulfillment occasionally detract from the overall experience. Overall, the company demonstrates a commitment to customer satisfaction but must address product quality inconsistencies to enhance its reputation further.

This summary is generated by AI, based on text from customer reviews

service
60
value
64
shipping
64
quality
62
This company responds to reviews on average within 1 day

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5,638 reviews

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New York
1 review
0 helpful votes
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Received on time
April 16, 2025

They were fine- we did put in water and they withered in 2 days. Maybe we weren't supposed to put the palms in water?

Date of experience: April 16, 2025
Lina P. — GlobalRose Rep
4 months ago

Dear Donna,
We're truly sorry to hear that your order of Phoenix Roebelenii didn't last longer. We wish you had reached out to us days after you received your order on the day of delivery, so we could have addressed the issue promptly and provided the best possible solution.
Unfortunately, we did not receive any communication regarding the quality of your order, which would have allowed us to send a replacement right away.
Please know that customer satisfaction is our top priority. You're always welcome to contact us within 24 hours of receiving your product, along with photos at claims@globalrose. Com, or connect with a live representative via our chat. Our team is here and happy to help!

Illinois
1 review
0 helpful votes
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Perfect for Easter
April 16, 2025

The flowers arrived on time, within 1 day of delivery date request. There was one bunch of daisies that weren't great but other than that, it was perfect. Thanks!

GlobalRose attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: April 16, 2025
Lina P. — GlobalRose Rep
4 months ago

Dear Claire,

Thank you so much for your review! We're glad to hear that the flowers arrived on time and that they were a great fit for your Easter celebration.

We're sorry to hear that one bunch of daisies wasn't up to expectations. In cases like this, we kindly ask that customers reach out to us directly at claims@globalrose. Com as soon as the issue is noticed. This allows our team to investigate promptly and provide a proper resolution.

We appreciate your feedback and hope to have the opportunity to serve you again soon!

Warm regards,
Customer Service Team
Global Rose
Www.globalrose. Com
Follow us on Instagram:@globalrose

South Carolina
1 review
0 helpful votes
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So Disappointed
April 15, 2025
Updated review

I bought a bunch of hydrangeas from you several years ago for my son's wedding. The blooms were enormous and beautiful and they lasted almost 2 weeks. I bought these for my own wedding and I'm so disappointed. The blooms were small, they were not very "blue", 3 were wilted when I opened the box, 3 more wilted before the wedding day and half of them were wilted by the end of the wedding. I was so excited to get these and so disappointed with what I received. Not sure if you have a different source or what. Not sure if I will order them again.

GlobalRose attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: April 15, 2025
Lina P. — GlobalRose Rep
4 months ago

Dear Debra,

Thank you for sharing your feedback, and congratulations on your wedding.

We're very sorry to hear that your recent order did not meet expectations—especially given your previous positive experience with us. We understand how important it is for everything to be perfect on such a special day.

Please note that in cases like this, it's essential to contact us as soon as the issue is noticed at claims@globalrose. Com so we can initiate an investigation and assist promptly. This allows our team to evaluate the condition of the flowers upon arrival and take the appropriate action while the product is still fresh.
We truly appreciate your past support and hope we can have the opportunity to serve you better in the future.

Best regards,
Customer Service Team
Global Rose
Www.globalrose. Com
Follow us on Instagram!@globalrose


I have purchased your hydrangeas before and have always...
February 28, 2025
Previous review

I have purchased your hydrangeas before and have always loved them. Can't wait to get these!

Date of experience: February 28, 2025
California
1 review
0 helpful votes
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Great
April 14, 2025

Flowers not bad one set came crushed, response time was 10/10.

Date of experience: April 14, 2025
Lina P. — GlobalRose Rep
4 months ago

Thank you for your review! We're glad our agent Joan could assist you quickly via chat. We're sorry one set came crushed and appreciate your feedback as we work to improve. We're here for you whenever you need more blooms or assistance!

Florida
1 review
0 helpful votes
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White wedding roses
April 14, 2025

These roses and baby's breath were beautiful. We used them in bud bases on our reception tables. They opened up perfectly.

Date of experience: April 11, 2025
Lina P. — GlobalRose Rep
4 months ago

Thank you for sharing! We're happy our white wedding roses and baby's breath added beauty to your reception tables. It was our joy to be part of your special celebration and we look forward to helping make future moments just as memorable!

New York
1 review
0 helpful votes
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Love them
April 14, 2025

Loved them so much. They are blooming nicely and are extremely beautiful.

Date of experience: April 12, 2025
Lina P. — GlobalRose Rep
4 months ago

Thank you! We're so happy that your blooms are thriving and you loved them. Your support is very much appreciated and we can't wait to serve you again!

California
1 review
0 helpful votes
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Gorgeous Hydrangeas
April 14, 2025

I ordered 40 Hydrangea stems for my daughter's baby shower table arrangements. They arrived a day later than requested. The website recommended having a few days cushion before flowers are needed in case of delivery delay, and also to allow the flowers to fully open. Highly recommend doing that. Luckily, my flowers were gorgeous for the shower, and were still enjoying them days later.

Date of experience: April 12, 2025
Lina P. — GlobalRose Rep
4 months ago

Dear Anita. We're glad they arrived within our commitment time frame and that your Hydrangeas bloomed beautifully for the baby shower. We appreciate you and your feedback!

Arkansas
1 review
0 helpful votes
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Easy to order
April 14, 2025

Easy to work with and order on time! Beautiful palms for Palms Sunday and Easter

Date of experience: April 14, 2025
Lina P. — GlobalRose Rep
4 months ago

Thank you for choosing us for your celebration, we're glad everything was beautiful and as expected. That's what we aim for. We appreciate your support!

Minnesota
1 review
0 helpful votes
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Would order again
April 14, 2025

Shipping was quick and on time. Most of the flowers arrived unharmed and usable.

Date of experience: April 14, 2025
Lina P. — GlobalRose Rep
4 months ago

Thank you for your feedback! We appreciate your support and if you ever need assistance, don't hesitate to reach out, we're here to help!

South Carolina
1 review
0 helpful votes
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Palms for Palm Sunday
April 14, 2025

Excellent quality, perfect packing. Beautiful produce for Sunday celebrations

Date of experience: April 14, 2025
Lina P. — GlobalRose Rep
4 months ago

We're glad our flowers were perfect for your celebration. We aim to exceed your expectations and appreciate your kind words. Thank you for sharing and for choosing Global Rose!

New York
1 review
0 helpful votes
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Description
April 14, 2025

I think it should have been clear that they would not just have been red

Date of experience: April 14, 2025
Lina P. — GlobalRose Rep
4 months ago

Dear Maria. Thank you for your feedback! Our description states Anthurium Assorted Large and please note that the color combinations are randomly selected by our greenhouse teams and cannot be customized or guaranteed.

We appreciate your understanding and feedback as we're always looking for ways to improve. If you ever need assistance please don't hesitate to reach out using our LIVE CHAT or via email at support@globalrose. Com Our team is at your service!

Michigan
1 review
0 helpful votes
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Best Floral Delivery
April 13, 2025

I would always use this company in the future, and I keep telling everyone able the ease of ordering, customer service, and smooth delivery. They were delivered by noon the day of our wedding reception and they were so fresh and fragrant. The delivery driver said he was sad to drop it off because his truck had smelled so good all morning. Very well packaged to secure the florals without crushing the stems. It was cheaper than the other floral companies nearby.

Date of experience: April 12, 2025
Lina P. — GlobalRose Rep
4 months ago

Thank you, Ashley, for making us part of your wedding reception! Your feedback inspires us to keep exceeding expectations, and we look forward to serving you in the future!

Virginia
1 review
0 helpful votes
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Beautiful flowers! Quick delivery!
April 13, 2025

Awesome quick service beautiful flowers definitely will purchase again

Date of experience: April 13, 2025
Lina P. — GlobalRose Rep
4 months ago

Thank you for your 5-star review, Elijah! We're happy everything has met your expectations and you enjoyed the blooms. Your kind words mean a lot to us, and we look forward to serving you again.

Virginia
1 review
0 helpful votes
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Disappointed
April 13, 2025

Received on time but color wasn't acceptable. I know this shade of pink is light but had no idea they would be so green and brown.

Date of experience: April 13, 2025
Lina P. — GlobalRose Rep
4 months ago

Dear Melissa,

Thank you for your order and for reaching out. We sincerely apologize for the inconvenience caused by the color of your roses.

We would like to clarify that the "Assorted Pink Roses" variety you selected includes a mix of roses in shades of pink as well as complementary tones. If you scroll through the product images and descriptions, you'll see that the assortment may include blooms like the Pink Mondial you received (which feature greenish edges that fade after they bloom) alongside other shades of pink. This variety was designed to offer a broader spectrum of colors, but I'm very sorry to hear that it didn't align with your specific needs.
If you would like to receive a specific shade or variety of Pink Roses, we kindly invite you to choose any of our pink varieties from this link: https://globalrose.com/wholesale/pink-roses.html

Indiana
1 review
0 helpful votes
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Great for busy times!
April 13, 2025

Our flowers were delivered on time and in great condition and they still looked great after letting them sit out in buckets of water for two days!

Date of experience: April 12, 2025
Lina P. — GlobalRose Rep
4 months ago

Thank you for your review! We're happy that our blooms added beauty to your occasion. Your support is very much appreciated and we look forward to bringing more floral joy in the future!

Nevada
1 review
0 helpful votes
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Highly recommend
April 13, 2025

Best experience with ordering flowers online! Flowers arrived in perfect condition and customer service, packaging and shipping were outstanding!

Date of experience: April 13, 2025
Lina P. — GlobalRose Rep
4 months ago

Thank you! We're happy to know our customer service, packaging, and shipping exceeded your expectations. Your recommendation means the world to us, and we look forward to bringing more beauty your way!

Alabama
1 review
0 helpful votes
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Baby shower & Easter Flowers
April 12, 2025

The flowers arrived on time and allowed us to put the bouquets together early. This allowed the flowers plenty of time to hydrate and be brought back to life to be a beautiful accent to our parties, each a week apart.

Date of experience: April 12, 2025
Lina P. — GlobalRose Rep
4 months ago

Thank you so much, Sarah! We're glad the bouquets bloom beautifully for your celebrations. It's our joy to bring floral beauty to your special moments!

Illinois
1 review
0 helpful votes
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We love Global Rose
April 11, 2025
Updated review

We have always had good luck - high quality and on time delivery - from Global Rose. This year's exzperience was not so great, but there's been a lot of disruption in supply chains and maybe that was why our batch this year was in worse shape than usual.

GlobalRose attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: April 11, 2025
Lina P. — GlobalRose Rep
5 months ago

Dear Susan,

Thank you so much for your continued support and for sharing your feedback.

We're truly grateful to know that Global Rose has consistently delivered high-quality flowers and reliable service for your past events. We're sorry to hear that this year's order didn't arrive in the same condition you're used to. You're right—unexpected supply chain and weather disruptions can occasionally affect the freshness of our blooms, despite our strict quality controls.

If you ever receive flowers that are not up to standard, please don't hesitate to reach out directly to our claims team at claims@globalrose. Com. We're always here to help and want every experience with us to be a positive one.

We truly appreciate your understanding and your loyalty, and we look forward to serving you again soon with the quality you expect.

Warm regards,
Customer Service Team
Global Rose
Www.globalrose. Com
Follow us on Instagram:@globalrose


The web site was not accepting my shipping address
December 19, 2024
Previous review

The web site was not accepting my shipping address. I had to try several times and finally got it to work.

Date of experience: December 19, 2024
New York
1 review
0 helpful votes
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Flowers came as expected and looked beautiful when I made the arrangements.

Date of experience: April 10, 2025
Lina P. — GlobalRose Rep
5 months ago

We love to know our flowers helped make your arrangements stunning. Your kind feedback brightens our day, and we look forward to serving you again!

New Jersey
1 review
0 helpful votes
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Flowers were Amazing
April 10, 2025

I took a chance and I was so glad I did! They were perfect for our event! Flowers were packed perfectly and have lasted all week!

Date of experience: April 5, 2025
Lina P. — GlobalRose Rep
5 months ago

Thank you for your kind words! We're happy our flowers added sparkle to your event and lasted all week. It was a pleasure serving you.