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GlobalRoseReviews 3,942

4.5

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From the business

We ship flowers grown by caring hands, directly from eco-friendly greenhouses to your door. Shaping emotions into boxes, bouquets, and arrangements of blooms to order, we deliver colorful and grateful bunches of pure affectionate joy.

You can buy larger quantities from us than from most of our competitors, for a fraction of the price per stem. By buying bulk you save money and at the same time, you can receive the freshest possible flowers directly from the farm.


globalrose.com
Miami, FL, United States
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GlobalRose Reviews Summary

The company generally enjoys a positive reputation for its reliable delivery and excellent customer service, with many customers praising the timely arrival and beautiful presentation of their floral arrangements. However, concerns frequently arise regarding product quality, particularly with roses that sometimes arrive in subpar condition or wilt quickly. While customer service is noted for its responsiveness and support, issues with order accuracy and fulfillment occasionally detract from the overall experience. Overall, the company demonstrates a commitment to customer satisfaction but must address product quality inconsistencies to enhance its reputation further.

This summary is generated by AI, based on text from customer reviews

service
60
value
64
shipping
64
quality
62
This company responds to reviews on average within 1 day

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6,654 reviews

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Texas
1 review
0 helpful votes
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Dead FLOWERS
March 17, 2023

Received my flowers in a box with no light available. All my 120 flowers were dead & no longer blooming.

Date of experience: February 15, 2023
Texas
1 review
0 helpful votes
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Flowers
March 17, 2023

More than likely I will not buy white roses from this company again.

Date of experience: February 15, 2023
New Jersey
1 review
0 helpful votes
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Unhappy
March 17, 2023

Won't buy from here again. It's been a while since my last purchase. Good experience first purchase not so much this time.

Date of experience: February 15, 2023
Michigan
1 review
0 helpful votes
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SCAM DON'T BUY FROM
March 16, 2023

Order 200 roses for our 20th Anniversary on 2/14. They told me guaranteed delivery today. Today came and went, they took my money but my wife has no flowers. Tried to call the number published on their Facebook site. Just says we no longer have phone customer service, send emails or chat on our website. Tried chatting for over two hours no response sent email to claims and customer service. Waste of time no response. I will be filing a lawsuit to recover my money. SCAM DON'T WASTE MONEY. You will be out money, look like an a$$hole and your loved one will think you forgot them. I will also be reporting them to Michigan and Flordia Attorney General office as a scam.

Date of experience: February 14, 2023
Georgia
1 review
0 helpful votes
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Refund coming I hope
March 16, 2023

Even though flowers were bad customer service was very nice and said I would get a full refund from accounting in 2/3 business days

Date of experience: February 14, 2023
Ohio
1 review
0 helpful votes
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Damage flowers
February 14, 2023

Approximately 20 of the carnations had the flowers broken off from the stem and where unable to sell

Date of experience: February 14, 2023
Lina P. — GlobalRose Rep
over a year old

Dear Ralph, thank you for bringing this to our attention! We pride ourselves on great quality so if you are ever disappointed we invite you to reach out to our claims team directly at cliams@globalrose.com. We are always happy to discuss any issue and take appropriate action.

Pennsylvania
1 review
0 helpful votes
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Easy experience
February 14, 2023

Came on time. Easy, great selection, coupons codes available,

Date of experience: February 14, 2023
Lina P. — GlobalRose Rep
over a year old

Dear Ashley, thank you very much for your feedback! We are glad you had a good experience with us!

New York
2 reviews
0 helpful votes
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Great gift for Seniors
February 14, 2023

The roses we beautiful to give to all the seniors in the community center for seniors for valentines day.

Date of experience: February 14, 2023
Lina P. — GlobalRose Rep
over a year old

Dear Christian, thank you very much for choosing us! I hope all the seniors enjoyed the roses!

New York
1 review
0 helpful votes
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Unhappy customer
March 16, 2023

I am very unhappy with the flowers and I emailed for a refund. I was embarrassed to give them to my wife and went out to buy nice ones

GlobalRose attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: February 14, 2023
Lina P. — GlobalRose Rep
over a year old

Dear John, we are sorry to hear your experience was far from ideal. Expect a direct email from us.

Florida
1 review
0 helpful votes
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Peach roses
March 16, 2023

Hello. I bought peach roses for my mother in law. It is her first vday without her late husband. I had such high hopes for the roses and this experience for her! I know you guys probably have a challenging job, but the roses came in tiny, wilted, and had mold in a few places. I wanted something really special for her but it turned out very disappointing.

Date of experience: February 14, 2023
Maryland
1 review
0 helpful votes
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Bill flower purchases made easy!
February 14, 2023

I have dealt with many local florists attempting to fulfill the needs of my yearly Valentine's Day choir fundraiser. However, all have fallen flat in one way or another. I decided to take the digital leap and give GlobalRose a try. I could NOT be more pleased! The product arrived on time as promised and were carefully packaged to ensure the maximum care was taken so that each flower arrived looking stunning and were fresh. The product delivered met and exceeded my needs!

Date of experience: February 14, 2023
Lina P. — GlobalRose Rep
over a year old

You just made our day with your incredible support and positive feedback Thank you Karen for being such a rockstar customer! Can't wait to share your fantastic feedback with the rest of our teammates to continue inspiring all of us to provide top-notch service and deliver excellent floral products even during our busiest season - Valentine's Day. Thank you again for trusting us and we look forward to your next visit!

Florida
1 review
0 helpful votes
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Delivery on day expected!
February 14, 2023

Great job! Glad to have found and done business with your company.

Date of experience: February 14, 2023
Lina P. — GlobalRose Rep
over a year old

Dear Glenn, thank you for sharing your feedback with us! We are glad your order arrived on time and that |you enjoyed the flowers. We look forward to sharing the beauty of our blooms with you again.

North Carolina
1 review
0 helpful votes
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Easy ordering, and next day delivery but my roses were received brown instead of pink

Date of experience: February 14, 2023
Lina P. — GlobalRose Rep
over a year old

Dear Briana, please reach out directly via email as we would love to discuss your case further. Please keep in mind that roses have 3 to 5 guard petals which are the outer and usually larger petals that protect the inner petals of the bloom still to unfold. These, in multiple varieties, are of a different color than the actual color of the rose. For example, white roses may have green guard petals, and pink roses have brown petals. They are quite often wilted or have charred/black edges and you can remove them once the flowers start to bloom. You can also leave them on for a more natural garden look.

Oklahoma
1 review
0 helpful votes
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Roses
March 16, 2023

I ordered 150 roses 63roses I received were bend soft and bad shape. I was expecting to use all the roses for valentines it's unfortunate my arrangement was very small do to almost half of the bad roses I received!

GlobalRose attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: February 14, 2023
Lina P. — GlobalRose Rep
over a year old

Dear Anet,

We have scheduled additional 75 XXL roses to be delivered free of charge between March 2 and March 3,2023.
Customer satisfaction is our#1 priority. We invite you to reach out to us directly if you ever need assistance.

Best regards,
Lina Pradilla
Customer Service Director

Colorado
1 review
0 helpful votes
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Always a pleasure
February 13, 2023

Always beautiful fresh flowers with excellent customer service! Came quick and on the day selected, just make sure you give your flowers sufficient time to rehydrate before your event.

Date of experience: February 13, 2023
Lina P. — GlobalRose Rep
over a year old

Dear Brittany, we enjoyed reading your review! THANK YOU for sharing that our flowers are fresh and beautiful and get delivered on time. We will be surprising you with an amazing loyalty program in the months to come so we can make you feel as special as you are!

Pennsylvania
1 review
0 helpful votes
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Blue Roses
February 13, 2023

Beautiful on every level. The blue roses are stunning!

Date of experience: February 13, 2023
Lina P. — GlobalRose Rep
over a year old

Dear Harrison, we are glad to hear we amazed you with our stunning blue roses! We appreciate the feedback and would love to work with you again. THANK YOU!

Alabama
1 review
0 helpful votes
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Valentines at Hand and Stone Ft. Myers
February 13, 2023

These came super quick and they are beautiful! We love them and our guest live them! They are making our Valentines extra special!

Date of experience: February 13, 2023
Lina P. — GlobalRose Rep
over a year old

Thank you for your review! We love hearing that the flowers were beautiful and on time and made your Valentine's Day extra special! We will be looking forward to sharing the beauty of our blooms with you again.

Georgia
1 review
0 helpful votes
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Easy to work with
February 13, 2023

Out experience with Global Rose was extremely easy, fast and professional. We highly recommend them for future use.

Date of experience: February 13, 2023
Lina P. — GlobalRose Rep
over a year old

Thank you for your feedback! It is great to know you enjoyed ordering from www.GlobalRose.com. If you ever need assistance please don't hesitate to reach out using our LIVE CHAT or via email at support@globalrose.com

New Jersey
2 reviews
0 helpful votes
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Mini Calla Lilies Didn't Meet Expectations
March 15, 2023

Advertised at $72 for 10 stems 14"-18". The actual flower is only 2 1/2" inches and the stems were just barely 14". Further, they were shipped without any water and were wilted on arrival. Hoping they perk up for Valentine's Day. I won't be ordering from this vendor again.

Date of experience: February 13, 2023
Texas
1 review
0 helpful votes
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Valtine's
February 13, 2023

Great we have bought here for several years and have always been very pleased.

Date of experience: February 13, 2023
Lina P. — GlobalRose Rep
over a year old

Hi Vickie, thank you so much for your incredible support and loyalty over the years. You're the reason we love doing what we do! Sending love back to you