GlobalRose has a rating of 4.4 stars from 2,986 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with GlobalRose most frequently mention customer service, beautiful flowers and perfect condition. GlobalRose ranks 2nd among Flower Delivery sites.
The way these are shipped is impeccable. They arrived right on time, 2 days before the wedding. I unwrapped them and immediately placed in buckets of water. They started to open and were just perfect for the Wedding day. I ordered 300 and not a single one was bruised or damaged in any way. Absolutely perfect!
My first time ordering from global rose. Had to contact customer service for a question they were very quick to respond and easy to work with. Very helpful. I ordered 1200 burgundy and purple carnations, one week prior to event. They came as I had expected. The colors were great and they lasted well. Will def order again from this website.
Thank you for sharing your positive experience. We're happy to hear the carnations worked perfectly for your event, and we hope to provide you with more floral beauty in the future!
Site was easy to use, flowers arrived on time, fresh and very well packaged. I ordered 300 roses for our fundraiser for church. There were 2 roses that were damaged (flower fell off stem) but overall I am very happy and satisfied :)
Perfect! This is the second year that I have used Global rose for a school fundraiser. I have been perfectly pleased with both years! The flowers have arrived on time and in great shape. I will continue to do business with you.
That's wonderful! Thank you for choosing us for your fundraiser again. We're glad everything was as expected and look forward to serving you again!
I selected this company because of other great reviews and I was not disappointed. Easy to order. Flowers arrived on time. They were carefully packaged. I ordered the roses for our church Mother's Day celebration and I will definitely order again. Thank you. Thank you!
Flowers were not delivered to correct address. It was FedEx problem. Delayed one day, so the flowers were not as fresh as hoped. However, customer service via email was pretty prompt and helpful. Let's hope the yellow roses open nicely and last a few days.
Dear Gregory, we're sorry the FedEx delay affected your roses' freshness. We're glad they arrived under our commitment time frame and with proper care and hydration the roses will perk up beautifully.
We are always happy to help and hope the flowers still bring beauty to your space!
My only feedback is I don't like seeing items on the homepage that are out of stock, it makes it confusing.
However, roses came in great condition and bloomed beautifully. Ordered on Thursday and they looked amazing on Saturday/Sunday for our event.
Thank you for your feedback and sorry if it was confusing. If you ever need assistance regarding this or have any questions, please don't hesitate to reach out, our team is at your service!
The roses were absolutely beautiful and arrived right on time. They were fresh, vibrant, and exactly as described. The packaging was well done, ensuring they stayed in perfect condition during delivery. I was impressed with the quality and prompt service. Overall, a fantastic experience, and I would definitely order again!
Thank you for sharing your experience! Your kind words brighten our day and we hope to provide you with great roses and service for a future occasion.
I ordered 100 of the "super premium" stems for my wife for Valentine's Day. I had a question about my order immediately upon placing it, and received a prompt, informative, and courteous reply. I also appreciated the detailed shipping updates. In our opinion, the roses themselves were just OK. The blooms at the top of the box were pretty banged up, and the a number of the other rose blossoms were slightly bruised. The roses are a range of sizes. Some are small and not what I would call a "super premium rose". However, a majority were a decent size. Whether they qualify as "super premium", well I suppose that is all relative... Overall, I think they are decent for the price and the fact they were shipped from South America, but I feel slightly disappointed given the large number of glowing reviews.
Dear Customer,
Thank you for sharing your feedback on your recent order. We're glad to hear you had a positive experience with our customer service and shipping updates.
However, we're sorry to hear the roses did not meet your expectations. To assist further, could you please send us pictures of the roses you received, especially the damaged blooms and any concerns you mentioned? This will help us investigate the issue and address it properly.
Please feel free to contact us directly at claims@globalrose.com, and we'll be happy to assist you further.
We appreciate your feedback and look forward to resolving this matter.
Best regards,
Claims department
I panic ordered blue hydrangea, white spray roses, and eucalyptus 10 days before my daughter's wedding after my planned source fell through. Global rose was the In vendor I could find who could deliver the blue hydrangea on time. The flowers were shipped well before I expected which made me worry they wouldn't look fresh for the wedding - I was relieved that everything arrived in good condition and remained gorgeous throughout the wedding weekend. The product far exceeded my expectations and allowed me to produce professional looking arrangements and bouquets, using my limited skills.
Thank you for your kind words! We love that our prompt service and quality products helped create stunning arrangements for your daughter's wedding. It's our pleasure to have exceeded your expectations and we hope to continue serving you.
Easy to use site, constant pop-ups annoying.
I had to order flowers last minute for an event and found Global Rose online. Their pricing was fair and most importantly, the flowers could arrive on time (which they did).
The flowers I ordered were great quality, undamaged and just as pictured. I will definilty use them again for all my wholesale flower needs in the future.
So glad we could help with your flower needs! It's great that everything was what you expected and we appreciate your support. Looking forward to being part of your future events!
A little too close for comfort but with trust in the Lord... the order arrived after the office had closed but because I was waiting outside delivery was able to be completed. Thank you for your assistance.
We're glad everything worked out and appreciate your patience. Thank you for your kind words, it was our pleasure to assist you!
Very disappointing! Flowers were tiny,wilted and couldn't stand up in the vase. My husband has ordered flowers from you for years and these did not make the grade. It too 2 days in water for them to look like they were alive. We will have to rethink who our florist is going to be
Sorry to hear that this order didn't meet your expectations. We truly appreciate your loyalty over the years and regret that this experience was disappointing. Please know that a refund has been processed for your order. If there's anything else we can assist with, feel free to reach out!
I ordered two dozen roses of which about six had been smashed against the corrugated packaging material, which turned those a bit brown. The roses were much smaller than I had thought in size, as they were more like buds. I was still able to use the rest of them and those were nice.
Dear Robin,
Thank you for your feedback. We're sorry to hear that some of your roses were damaged during shipping. Flowers may arrive in bud form to ensure freshness and longevity, and they should open up beautifully with proper care.
If you have any concerns about the condition of the flowers, please feel free to reach out to us at claims@globalrose.com with pictures, and we'll be happy to assist. We appreciate your support and hope to serve you again in the future!
Best regards,
Customer Service Team
www.globalrose.com
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Easy to use website! Great options and prices! My only qualm is I ordered flowers for my wedding. They needed to come in April 11 but came in April 4 instead. I contacted customer service and they responded quickly! But they said I put the incorrect date! I definitely could've made the mistake but I highly doubt I would forget my own wedding date and put an incorrect date. Anyway there was nothing they could do because it had already been shipped which is understandable. They sent good tips on how to try and preserve them. Just a sucky situation.
Thank you for your feedback and for choosing us! We're sorry for the inconvenience. We see the flowers were shipped as expected and are glad our team could assist you. It's great to hear the wedding day was beautiful and know we're always at your service!
I usually do not take the time to do reviews. However, I am so happy to give a review for Global Rose. I ordered Mother's Day flowers in bulk just days before Mother's Day. It was so easy to do through Global Rose. The flowers were received nicely packaged and in great shape after traveling in boxes. They smelled very fresh, with a pleasant aroma. I will definitely order from Global again!
We're glad to know everything was as expected and appreciate your feedback. Creating memorable moments with our flowers is our goal!
Easy to order online with plenty options
Order system was pretty easy. I had previously ordered for Mother's Day last year and didnt have the same issue. A majority of the roses that I received this time had dark spots, were limp, and almost dead. Not what I was expecting for Valentines day. I will try it again for Mother's day this year but if they are of the same quality we will have to obtain our roses elsewhere.
Glad to hear the ordering process was easy, but we're sorry this order didn't meet your expectations. We always strive for the best quality and appreciate your honest feedback. We hope your next experience is much better, and if there are any issues, please don't hesitate to reach out!
Ordered and paid for 400 RED Carnations. Got smaller bulbs of mixed colors and 24 dark red carnations. When I reached out all I got was more work. Take photos of flowers. Take photos of the box. Ok… let me do that while I figure out how to work with what was sent. Throwing off our entire event decoration, causing more work.
Hi Lori,
We're very sorry to hear about your recent experience and truly understand how frustrating and disruptive this must have been, especially when planning for an event.
We apologize for the incorrect fulfillment of your order. When issues like this occur, we do ask for photos of the flowers and packaging to allow our team to properly investigate and determine the appropriate resolution. We realize this adds extra work at an already stressful time, and we're sorry for the inconvenience it caused.
Your satisfaction is important to us, and we regret that we fell short. If you haven't already sent the requested photos, please email them to claims@globalrose.com, and we'll do our best to make this right.
Sincerely,
Claims department
I was skeptical ordering flowers coming from Florida to Wyoming, but I couldn't be more pleased with the quality and detailed instructions, which were near perfect. I ordered for delivery 4 days prior to the occasion (mothers' day), and the flowers (carnations) were absolutely amazing. I enthusiastically recommend Global Rose and will no doubt order from them again.
The delivery time was perfect - the roses smelled amazing, however there were several roses that were beheaded, and some were broken at 6 inches down. This was the first year I was remotely disappointed in my order. Normally everything is wonderful.
Dear Lisamarie,
Thank you for your feedback—we truly appreciate your continued support. We're sorry to hear that some of the roses arrived damaged.
For situations like this, we kindly ask that you contact us directly via email at claims@globalrose.com we can assist you properly. Please include any pictures of the damaged roses, and we'll be happy to discuss a resolution.
Best regards,
Customer Service Team
Global Rose
Answer: Global rose had the best prices I could find for bulk online flowers.
Thank you for your kind words! We love our roses helped make your wedding day even more special. It's heartwarming that they arrived in perfect condition and you were happy with the order. Your feedback inspires us to keep delivering excellence!