From the business
We ship flowers grown by caring hands, directly from eco-friendly greenhouses to your door. Shaping emotions into boxes, bouquets, and arrangements of blooms to order, we deliver colorful and grateful bunches of pure affectionate joy.
You can buy larger quantities from us than from most of our competitors, for a fraction of the price per stem. By buying bulk you save money and at the same time, you can receive the freshest possible flowers directly from the farm.
GlobalRose Reviews Summary
The company generally enjoys a positive reputation for its reliable delivery and excellent customer service, with many customers praising the timely arrival and beautiful presentation of their floral arrangements. However, concerns frequently arise regarding product quality, particularly with roses that sometimes arrive in subpar condition or wilt quickly. While customer service is noted for its responsiveness and support, issues with order accuracy and fulfillment occasionally detract from the overall experience. Overall, the company demonstrates a commitment to customer satisfaction but must address product quality inconsistencies to enhance its reputation further.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
Thank you. On time and mostly in good condition. The snapdragons were starting to wilt, but, not bad and the arrangements turned out well.
Good Good Good Good Good Good Good Good Good Good Good Good Good Good Good Good Good Good
You're welcome! We're happy to have earned your appreciation. If there's anything more we can do for you, please don't hesitate to reach out. Thank you for choosing Global Rose!
Awesome, the ordering process went smooth. I was updated on all shipments in a timely manner. Everything that arrived looked great and will definitely be using again
Thank you, Alissa. We're glad that the ordering process was smooth, and that you appreciated the timely updates. We look forward to serving you again for more beautiful blooms. If you ever need assistance or have special requests, we're here for you!
Such a beautiful color peachy pink vintage. All of them are opening at the same time. Event is 3 days after delivery
We're happy to hear the peachy pink vintage roses are blooming perfectly for your event! Our blooms love to show off. If you have any more questions or need assistance, we're here to help. Wishing you a beautiful event!
I was very frustrated this year.I had to have a tech help me figure out the form. It was hard to find the colors I wanted.There is No Way to talk to a live person.I was also disappointed with the Assorted colors.
I thought there'd be some white, pink or other colors to make them more assorted.
Hi Judy. We're sorry for the frustration you experienced and that the flowers didn't meet your expectations. Your feedback is very important and we're always looking to improve. Regarding the assortment, we appreciate your input and please keep in mind that our assorted color is a combination of colors randomly selected by our greenhouse teams with much love directly to your home.
If you ever need assistance please don't hesitate to reach out using our LIVE CHAT where one of our agents will gladly help, or via email at support@globalrose.com Our team is at your service!
I bought 50 roses for a baby shower and they arrived looking perfect and I got so many complements on the arrangements
We're glad to hear that the roses made the baby shower special! It makes us happy to be part of your special occasions. Thank you for choosing Global Rose, Jana. If you ever need assistance, don't hesitate to reach out!
I ordered 70 Red Roses for my mother's 70th Birthday and she loved them! The roses were rich in color, fresh and delivered right on time!
Thank you, Jennifer! We're so happy to have been part of your mother's birthday. We're honored to be your choice of beautiful flowers when it comes to special occasions. We appreciate your love and support, thank you for choosing us.
Best wishes for you and your mom!
Arrived as promised. Packaged very well so that no stems were broken. Fresh beautiful flowers
Thank you, Lisa. We're glad to hear your flowers arrived as promised and in great condition! We aim to delight you with fresh, beautiful flowers each time. Enjoy them!
I was expecting flowers to be arranged in a bouquet and them not being was a little disappointing.
Hi Marcus, thank you for your feedback. We're sorry for any disappointment. On our website, we state that they arrive in bouquets of 25 stems each, but not arranged due to the fact that the flowers are grown in and shipped from our greenhouse in Colombia, South America, and it is highly likely that a pre-arranged bouquet would be crushed or damaged during international shipping. We apologize for the confusion and disappointment, but with them, you can create your own beautiful bouquets.
Quick and easy to place an order, fast delivery and careful handling, no issues!
Thank you for your high rating. We appreciate your kind words and support. Do come back for more fresh-cut flowers!
Always happy with the long stem carnations that we order every year for our school musical!
Thank you for being a valued customer! We're happy to hear you're happy with our long-stem carnations. Thank you for choosing us for your school musical. If you ever need more, we're at your service!
Pleased with your service but the roses and hypercium berries aren't a true orange as shown on your website.
Thank you for your feedback. The color intensity of a flower depends on factors such as sun intensity, rain, soil nutrients, etc. We try extremely hard to ensure our photos are as life-like as possible, but please understand the actual color may vary slightly from your monitor. We appreciate your feedback and if you ever need assistance, don't hesitate to reach out.
Juan was great at getting back to me with a tracking number that I didn't receive. I have to say though I had 26 unusable roses and unfortunately had to go to a local store to get more to finish the bridal bouquet. I attached a photo.
The prices are great and the rose quality even better.
Thank you, Diane. We're happy that you enjoy our beautiful flowers and process. We appreciate your support if you ever need assistance please don't hesitate to reach out using our LIVE CHAT or via email at support@globalrose.com Our team is at your service!
Great online floral shopping experience I will definitely be ordering flowers again from here!
Thank you, Whelan. Your happiness is our reward and we're happy to hear that you had a great online floral shopping experience with us! Do come back whenever you need us.
Received exactly what I ordered on time. Regular communication of the status
Thank you for your positive feedback! We're glad that you received your order on time and met your expectations. Thank you for choosing us.
I was a bit nervous about how the flowers would arrive and what condition I would receive them. They are carefully packaged and in great condition. I was very impressed with how beautiful all the flowers are. I contacted customer service because I was confused about the delivery date and was a bit weary that I had to go thru email. I was put at ease right away as they responded quickly and with such urgency. Thank you for the wonderful attention to detail and great customer service!
Thank you for your kind words, Marivel. We're so happy to hear your flowers arrived in great condition and that you had a positive experience with our customer service team. We're at your service whenever you need us and your satisfaction is our priority! Thank you for being part of Global Rose, we hope to serve you again!
The most beautiful experience. I received them as a surprise and boy, wasn't it a beautiful surprise. I can't wait to do the same for someone else!
What a beautiful surprise! It makes us happy to know that you had a beautiful experience! We'd love to help you share the joy again. Thank you for choosing Global Rose!
Ordered multiple colored roses.
Received two types of red.
Close!
But……
Dear James,
Thank you for your message and we are very sorry for this issue. We kindly inform you that on Oct 18,2023 at 01:18 pm, we answered your claim with the following email:
"Dear James,
Thank you for being a valued customer.
I'm truly sorry to hear about your unfortunate experience with your order. Please accept our sincere apologies.
Your concerns have been escalated to our claims team at claims@globalrose.com (mailto:claims@globalrose.com). They will carefully review your case and respond to you within the next 24 business hours. We understand the importance of resolving this matter promptly and assure you that we will work diligently to address your issue in the best possible way.
To assist our team in resolving your concerns, please provide pictures of the items that require our attention as mentioned in our claims policy. We appreciate your cooperation in helping us rectify this unfortunate experience for you.
Best regards,
Global Rose!
Unfortunately, we haven't received any feedback or photos form you. Please reply to our email and we will be happy to make this up to you.
Have a great day!
Flowers arrived on schedule, and in great shape and condition.
That's great! We're happy that you were delighted with our beautiful flowers. We appreciate your feedback and we hope to continue providing you with more floral beauty.
Global Rose is wonderful. Their website is user friendly and makes ordering very easy.
We appreciate your kind words! Our user-friendly website is designed for you to have a smooth shopping experience. Thank you for your support and for choosing us.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
We're glad to hear your order arrived on time and in good condition. We apologize for any wilted snapdragons and appreciate your understanding. If you ever encounter issues, please reach out using our LIVE CHAT or via email at support@globalrose.com Our team is at your service!
Thank you for choosing Global Rose!