From the business
We ship flowers grown by caring hands, directly from eco-friendly greenhouses to your door. Shaping emotions into boxes, bouquets, and arrangements of blooms to order, we deliver colorful and grateful bunches of pure affectionate joy.
You can buy larger quantities from us than from most of our competitors, for a fraction of the price per stem. By buying bulk you save money and at the same time, you can receive the freshest possible flowers directly from the farm.
GlobalRose Reviews Summary
The company generally enjoys a positive reputation for its reliable delivery and excellent customer service, with many customers praising the timely arrival and beautiful presentation of their floral arrangements. However, concerns frequently arise regarding product quality, particularly with roses that sometimes arrive in subpar condition or wilt quickly. While customer service is noted for its responsiveness and support, issues with order accuracy and fulfillment occasionally detract from the overall experience. Overall, the company demonstrates a commitment to customer satisfaction but must address product quality inconsistencies to enhance its reputation further.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
This is the sixth time I have ordered hundreds of roses from Global Rose. The roses always arrive in perfect bud form, on time.
There was a computer glitch that would not register the quantity of the 100 Attache roses I was attempting to order. The glitch was resolved, but it took much longer to select and complete this order because of that glitch. Thank you for fixing the problem!
Roses arrived for scheduled delivery. Top of one bundle of roses were slightly crushed and felt packaging was poorly done. Those 12 Roses could not be used. After a few days of hydration Roses were pretty and suitable for my floral project.
Dear Janet,
Thank you for reaching out to us.
We are very sorry to hear that the quality of your flowers was not up to par. Please accept our sincere apologies. We pride ourselves on quality and would love to discuss further. Can you please confirm how many stems arrived in bad shape and provide pictures of all stems that need our attention?
We look forward to hearing back from you. Your feedback helps us improve our services, and we appreciate your cooperation.
Best regards,
Federico
Todo muy bien empaquetado, llego a tiempo, muy buena calidad y muy lindas
¡Gracias por la reseña! Nos alegra saber que quedaste satisfecha con la calidad de las flores y el empaquetado. Siempre nos esforzamos por brindar la mejor experiencia posible a nuestros clientes. Si necesitas algo más en el futuro, no dudes en contactarnos. ¡Gracias por elegir Global Rose!
Beautiful roses arrived on time in perfect condition
Thank you for the 5-star review! We're happy to hear that the spray roses arrived on time and in perfect condition. If you ever need more beautiful roses in the future, we'll be here to assist you. Thank you for choosing Global Rose!
The flowers did arrive on time. Ordering was easy. I was expecting a bigger flower but these pink carnations were much smaller than expected and many did not bloom.
Dear deb,
Thank you for reaching out to us.
We are truly sorry about the quality issues you experienced. Your satisfaction is of the utmost importance to us, and we want to make things right.
To help us better understand the situation and find a suitable resolution, we kindly request that you provide us with pictures of the affected items as per our policy. This will enable us to investigate the matter thoroughly and address it accordingly. We genuinely want to ensure that you have a positive experience with our flowers.
Thank you again for bringing this to our attention. We appreciate your understanding and patience as we work towards resolving this issue. Please feel free to contact us with any additional information or questions you may have. We are here to assist you in any way we can.
Best regards,
Federico
I ordered the Movie Star roses for delivery on April 17,2024. I received a message on the 16th stating the product would be delayed a day, The next day I received a text stating my product would be delivered by 10:00 am on April 17,2024. The exact date I had asked for. Thank you, Global Rose!
Dear Sunnie. We're happy to hear that your Movie Star roses met your expectations. Thank you for your understanding, and we're glad you're enjoying the beauty of our roses. If you ever need anything else, don't hesitate to reach out. Thank you for choosing Global Rose!
Beautiful fresh flowers, easy to order, fast delivery, great packaging. Will use them for future bulk flower purchases
Thank you for the excellent review! It's fantastic that you found our flowers beautiful, and had a smooth experience. We're glad to have provided fast delivery and great packaging. We look forward to serving you again!
The flowers I received were in time and looked amazing
Thank you for the 5-star review! We're happy to hear that the flowers you received were delivered on time and looked amazing. If you ever need more flowers in the future, we'll be here to assist you. Thank you for choosing Global Rose!
Why even offer to put a message if you're not going to put it with the flowers!? The flowers were beautiful though, and my aunt loved them.
We apologize for any oversight regarding the message, and we're glad to hear that your aunt loved them. Please accept our apologies, we're happy that the flowers brought joy. Your feedback is valuable to us, and we'll strive to ensure messages are included with future orders. If there's anything we can assist you with, please don't hesitate to reach out. Thank you for choosing Global Rose!
Absolutely amazing flowers my wife loved them. They arrived on time and I pristine condition
Thank you for the 5-star review and for choosing us for your special moments! We're delighted to hear that the flowers were amazing and that your wife loved them. If you ever need more flowers in the future, we'll be here to assist you. Thank you for choosing Global Rose!
Easy and straight forward information to help you make a decision.
Hydrangeas came as described. I was made aware that my order would be one day late; because they were table centerpieces, this didn't bother me. They were compact, but with hydration and time, they were fully open. I will order again.
Thank you so much for your kind words! We truly appreciate your continued support and are happy to hear about your positive experiences with our flowers. If you ever need any assistance or have any questions, please don't hesitate to reach out.
The beautiful flowers were in great condition and delivered on-time the very next day! Thanks GlobalRose!
Dear Bill. We're happy to hear that you loved the flowers and that they arrived on time! Your satisfaction is our priority, and we're grateful for your kind words. Thank you for choosing GlobalRose, and we look forward to serving you again in the future!
Was nervous about shipping, but they did a pretty decent job when I called, to have customer service call right back to answer any questions.
It did not come with plant food, so we just used 7 up in water to help keep fresh.
Thank you for choosing Global Rose, Stacie! We're happy that you loved the greenery and roses. Your satisfaction is our priority, and our team is dedicated to providing prompt and helpful assistance.
We hope you enjoy your beautiful flowers and if you ever need assistance in the future, don't hesitate to reach out!
The roses are absolutely beautiful! They arrived on time and still offer beauty after one week. Many people thought I purchased the roses from a local florist. Will definitely use GlobalRose in the future.
Thank you for choosing Global Rose and for sharing your positive experience. We're committed to providing top-quality flowers and excellent service. We look forward to serving you again in the future!
Ordered these about a month prior to my wedding and they arrived the week of in perfect condition...using about 5,000 pieces to fill 100 petal cups to toss as we walk back down the aisle!
Congratulations, Katherine! We're happy to have been a part of your special day. It's wonderful to hear that the rose petals arrived in perfect condition. Thank you for choosing Global Rose, and we wish you a lifetime of love and happiness!
The roses came on time and in great shape. I have used GlobalRose for three years for my anniversary. I won't buy flowers any other way.
Thank you for being a valued customer for three wonderful years! We're happy the roses arrived on time and in great shape for your anniversary. Your loyalty means the world to us, and we're honored to be your go-to choice for flowers.
LOVED every single step. The fresh flowers the customer service and the beauty of the actual flowers were outstanding!
Thank you for your loyalty and trust! We're deeply touched by your commitment to us. We're overjoyed to hear that you loved every step of your experience with us! From the fresh flowers to our customer service and the beauty of the blooms, we're glad to have exceeded your expectations. Thank you for choosing Global Rose!
I decided to go with the cheapest 5,000 petal option which is they pick the colors. Almost all were ugly pinks. I hate pink and over 5 were pink.
Dear Pyper, we appreciate your feedback and we apologize for any disappointment with the color selection of your rose petals. Your feedback is valuable to us, however, we clearly state on our website that our assorted color is a combination of colors randomly selected by our greenhouse teams and cannot be customized or guaranteed. If you ever have doubts or need assistance, don't hesitate to reach out using our LIVE CHAT or via email at support@globalrose.com Our team is at your service!
The fastest delivery ever loved it I most definitely will be ordering again
We're very happy to have exceeded your expectations with our service! Thank you for choosing Global Rose. We can't wait to serve you again soon!
Fast delivery as usual. The flowers looked amazing and still do.
Thank you for your kind words! We're happy that your flowers arrived quickly and are still looking amazing. Thank you for choosing us!
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you for your continued trust in Global Rose! We're so happy to hear that you've been consistently satisfied with our service. If there's anything else we can do or if you have any questions, please don't hesitate to reach out. We appreciate your loyalty and look forward to serving you for many more orders to come!