From the business
We ship flowers grown by caring hands, directly from eco-friendly greenhouses to your door. Shaping emotions into boxes, bouquets, and arrangements of blooms to order, we deliver colorful and grateful bunches of pure affectionate joy.
You can buy larger quantities from us than from most of our competitors, for a fraction of the price per stem. By buying bulk you save money and at the same time, you can receive the freshest possible flowers directly from the farm.
GlobalRose Reviews Summary
The company generally enjoys a positive reputation for its reliable delivery and excellent customer service, with many customers praising the timely arrival and beautiful presentation of their floral arrangements. However, concerns frequently arise regarding product quality, particularly with roses that sometimes arrive in subpar condition or wilt quickly. While customer service is noted for its responsiveness and support, issues with order accuracy and fulfillment occasionally detract from the overall experience. Overall, the company demonstrates a commitment to customer satisfaction but must address product quality inconsistencies to enhance its reputation further.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
The black roses were beautiful and the baby breath was beautiful as well. Thank you so much.
Good delivery, easy process, though some of the roses arrived a bit mushy
Thank you for sharing your experience! We're glad to hear the delivery process was smooth. We apologize for any inconvenience with the roses. You can always reach out to our team using our live chat or at support@globalrose.com so we can assist you. Your satisfaction is our priority!
I was hoping the roses would be more impressive than they are. A bit disappointed.
Dear Lori,
Thank you for reaching out to us.
We are very sorry to hear that the quality of your flowers was not up to par. Please accept our sincere apologies. We pride ourselves on quality and would love to investigate your case further. Please provide pictures of the items that need our attention and let us straighten this unfortunate experience for you.
Flowers may arrive slightly dehydrated due to the long journey from South America, but do not panic! With appropriate care, you can bring them back to looking great within the next 12 hours.
Upon receiving your floral box, we recommend trimming the stems around ½ inch" and placing them in clean room temperature water with the provided flower food. We invite you to follow these simple care tips to keep your flowers looking fresh and beautiful: https://globalrose.com/flower-care.html
If your flowers still appear wilted or dehydrated, please let us know and we will be glad to discuss further.
Best regards,
Federico
Great quality, arrived on time. Very happy. Will use again!
We're happy to hear that you were pleased with the quality of our flowers and that they arrived on time! Thank you for the 5-star review and for choosing Global Rose. We look forward to serving you again!
Amazing website and they answered my questions so quickly!
We're happy to hear that you had an amazing experience on our website and that our customer service team was able to assist you promptly! Thank you for your kind words and for choosing Global Rose. We're here to help anytime you need us!
There was only one bouquet that was kinda OK, but not what I ordered. The men's flowers were used, nothing else. Big waste of money...sadly.
Dear Dagny,
Thank you for your feedback. This helps us to improve our services. After reviewing your case, we are happy to find out that you received an immediate reply from our claims team and a refund was provided for the bouquet that arrived in bad shape. We wish you the best in this new beginning 💐
Quick and reliable service. Would use this company again.
Thank you for your feedback, Jen! We're happy to hear that you were pleased with our service. We look forward to serving you again soon!
A few of the roses stem broke off when unwrapping. The flower deliver on time.
Dear Jenny,
Thank you for your order and for reaching out.
We are sorry some of the stems broke when they were unwrapped.
We invite you to check our Flower Care tips available at the following link:
https://globalrose.com/flower-care
Best regards
Global Rose
Great product for a great price. I thought I goofed on my delivery info and customer service responded to me quickly and assured me everything was good.
Dear Mary, we're happy that you found our product to be great value for the price and that our customer service team was able to promptly assist you with your order. Your satisfaction is our priority! If you ever have any questions or need assistance in the future, don't hesitate to reach out. Thank you for choosing Global Rose!
Roses were fresh and luscious and delivered on time! Contacted customer service for an address change and they responded within an hour. Great flowers and prompt customer service.
Thank you for the 5-star review! We're happy that you had an amazing experience with both our customer service and our roses. If you ever need anything else or have any questions in the future, feel free to reach out. Thank you for choosing Global Rose!
So easy to use website
Free shipping at last minute
Hi Tracy. We're happy to hear that you found our website easy to use, and we hope you enjoy your flowers! If you ever need assistance with anything else or have any questions, feel free to reach out. Thank you for choosing Global Rose!
Thank you! Always great dealing with Global Rose!……………………………………………..
You're very welcome! Thank you for the 5-star rating! If you ever need anything else or have any questions, feel free to reach out. We're here to help.
My order was placed in a couple months in advance of our event. The week of the scheduled delivery, I received numerous emails with updates on the tracking of our order. Since it was the first time we've ordered through GlobalRose, it was reassuring to know there were no issues with our order and it would be delivered on time. Our flowers were packaged so carefully so as not to have any damage during shipping. The hydgranges even had small sacks of water tightly rubber banded to the end of each stem. Highly satisfied with the products, timeliness of delivery and communication.
Thank you for sharing your experience! We're happy to hear that you had a positive first experience with Global Rose. Ensuring timely delivery and excellent communication are top priorities for us. We're happy that your flowers arrived safely and you're satisfied with them. If you ever need more for future events, we'll be here to assist you.
As described. Happy with the purchase and what I needed them for.
Thank you for the 5-star review! We're delighted to hear that you're happy with your purchase and that the flowers met your expectations. If you ever need anything else in the future, we'll be here to assist you. Thank you for choosing Global Rose!
The ordering process was easy. The flowers were delivered on time and in great condition. The instructions on the website were clear and easy to follow. This was great!
Hi Kelly! We're delighted to hear that you found the ordering process easy and that the flowers met your expectations! If you ever need assistance or have any questions in the future, feel free to reach out. Thank you for choosing Global Rose!
I've ordered several times from GlobalRose and each time I receive my order I am pleasantly surprise and pleased with my order. It came on time and in great condition. Thank you for great customer service.
Thank you for being a loyal customer, and we're happy to hear that you've consistently been pleased with your orders! Ensuring timely delivery and excellent condition is our priority, and we're glad to hear we've met your expectations. If you ever need anything in the future, please don't hesitate to reach out. We appreciate your continued support of Global Rose!
Almost everything was great but 4 of the hydrangeas were broken off from the stems and 13 of the pink roses were in bad shape… the outer petals were brown and the flowers were hanging down. I had ordered extras for my daughter's Wedding so I was able to cover the ones I had to throw out.
However, on the positive side, the remaining flowers are lovely! Just disappointed because two years ago the flowers for my son's Wedding were incredible!
Dear Maureen,
I'm truly sorry to hear that the quality of some of your flowers was not up to par and we wish you had contacted us as soon as you recieved your order on Apr 16 so we could provide a solution as soon as possible.
We kindly remind you that our customer satisfaction is our number one priority and our claims policy states that if anything goes wrong with your order, you can always reach us at claims@globalrose.com or through our live chat and speak with a live representative and we will assist immediately to fix it. Our team is at your service! 💐
Diana was wonderful with her advice! Can't wait to see y our beautiful flowers!
Our wedding order with a short turnaround time (about 1 wk, which is too short for what Sam's and Costco are able to do) was drop shipped directly from Colombia in great quality! Would recommend again for bulk purchases where the order is past the typical lead time and you don't want the markup of a florist.
Thank you for choosing Global Rose for your wedding flowers! We're happy to have met your expectations. We're honored to have been part of your special day and appreciate your recommendation. If you ever need flowers in the future, we'll be here to assist you. Congratulations again on your wedding!
Easy website ordering and great products that arrived!
Thank you for the 5-star review! We're glad to hear that you found our website easy to use. If you have any questions, we're always at your service. Thank you for choosing Global Rose!
This is the sixth time I have ordered hundreds of roses from Global Rose. The roses always arrive in perfect bud form, on time.
Thank you for your continued trust in Global Rose! We're so happy to hear that you've been consistently satisfied with our service. If there's anything else we can do or if you have any questions, please don't hesitate to reach out. We appreciate your loyalty and look forward to serving you for many more orders to come!
There was a computer glitch that would not register the quantity of the 100 Attache roses I was attempting to order. The glitch was resolved, but it took much longer to select and complete this order because of that glitch. Thank you for fixing the problem!
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Dear Tammie. Thank you for your kind words! We're happy that the black roses and baby's breath met your expectations for Andreas' wedding. If you ever need more flowers for another special occasion, don't hesitate to reach out. Thank you for choosing Global Rose!