From the business
We ship flowers grown by caring hands, directly from eco-friendly greenhouses to your door. Shaping emotions into boxes, bouquets, and arrangements of blooms to order, we deliver colorful and grateful bunches of pure affectionate joy.
You can buy larger quantities from us than from most of our competitors, for a fraction of the price per stem. By buying bulk you save money and at the same time, you can receive the freshest possible flowers directly from the farm.
GlobalRose Reviews Summary
The company generally enjoys a positive reputation for its reliable delivery and excellent customer service, with many customers praising the timely arrival and beautiful presentation of their floral arrangements. However, concerns frequently arise regarding product quality, particularly with roses that sometimes arrive in subpar condition or wilt quickly. While customer service is noted for its responsiveness and support, issues with order accuracy and fulfillment occasionally detract from the overall experience. Overall, the company demonstrates a commitment to customer satisfaction but must address product quality inconsistencies to enhance its reputation further.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
These worked pretty well for all of my wedding needs. The flowers were not in the best shape when they arrived, but they looked nice in the bouquets. Overall, I think that the price was right and they got the job done.
I need to change my delivery date and the company made it an easy process!
Hi, Tiffany. Customer satisfaction is our priority, and we're always here to help. If you have any further requests or questions, feel free to reach out. Thank you for the 5-star review!
Quality product and good communication. Website asked for 24hour variance and company communicated accordingly. I was able to use 100% of my stems.
It's great to know we met your expectations with the product and service, and we're glad you enjoyed the flowers. If you need anything else in the future, we're here to assist you. Thank you for choosing Global Rose!
The online site was easy to navigate. The flowers were lovely.
Thanks, Pamela. We're glad you found our site easy to navigate and you loved the flowers! If you need more flowers or have any questions, don't hesitate to reach out. Thank you for choosing Global Rose!
Delivery was quick roses were fresh. Just a couple of broken stems.
Dear Vincent,
Thank you for reaching out to us.
We are very sorry to hear that the quality of some of your flowers was not up to par. Please accept our sincere apologies. We pride ourselves on quality and would love to discuss further. Can you please confirm how many stems arrived in bad shape and provide pictures of all stems that need our attention?
We look forward to hearing back from you. Your feedback helps us improve our services, and we appreciate your cooperation.
Best regards,
Federico
Our order arrived on time and well packaged from across the country at half the price of local vendors.
We're glad to have met your expectations. We appreciate your feedback and if you need flowers again, we're here to provide excellent service at great prices. Thank you for choosing us!
Flowers were underwhelming. Looked
Old, some were moldy (7) and broken (3)
I trimmed them, stored them in 4" of water and left their bonnets on them, as suggested, until. They were arranged.
Ordering was easy and delivery on time.
Probably wouldn't order from you again. I had to buy additional flowers at costco. They were fresh, and very large. Also, $1 cheaper per stem.
Dear LuAnn,
We are very sorry that your order didn't meet your expectations and we wish you had contacted us as soon as you received your order on May 30 so we could fix your issue in the best possible way. Unfortunately, we don't have any communication regarding the quality of your order so we could have sent you a replacement as soon as possible.
We kindly remind you that our customer satisfaction is our number one priority and you can always reach us within the first 24 hours of receiving your product and providing photos at claims@globalrose.com or through our live chat and speak with a live representative. Our team is at your service!
I have ordered several times from global rose and have never been disappointed. We did a flower bar for my daughter's bridal brunch and everyone loved it.
Thank you, Julie, for your wonderful review, Julie! We're glad your daughter's bridal brunch was a hit with our flowers. Your satisfaction means the world to us. If you ever need more flowers for another special occasion, we'd be happy to help.
Received on time! Roses were beautiful Great! Great! Great!
We're happy that your roses arrived on time and were beautiful! Thank you for your kind words and for choosing Global Rose.
Ease of website. So far so good. Hoping delivery and flowers go well.
Hi Mary. We're glad you found our website easy to use. We hope you enjoy the flowers and if you need anything, please feel free to reach out.
On time delivered, very effective shipping. Nice service and customer tracker to follow up the shipment.
Thank you for your kind words, Victor, we appreciate your support and if you need anything else, feel free to reach out. We'll be here for more floral beauty!
The flowers arrived exactly when they were supposed to they were beautiful and the arrangements that were made were a great addition to the tables
Thank you for your 5-star review! Your satisfaction is our top priority, and we're happy we could contribute to making your celebration special. If you ever need more flowers, we're here for you. Thank you for choosing GR.
I ordered 50 pink and 50 yellow roses, for my grandmother's 100th birthday party. Not only did they come a day early (which was amazing, as I cut it quite close for delivery on time), the flowers themselves were GORGEOUS! I cannot speak highly enough about the quality; it truly rivaled the quality of going to a florist and getting them locally (which i would have done if I had thought of doing 100 roses more than a week before the actual party LOL). Shipping always makes me a little leery, but I will be ordering from global roses again for SURE! Thank you for helping to make my grandmother's 100th birthday party special!
Hi, Lis. We're honored to have been a part of your grandmother's 100th birthday celebration! Thank you for your review and for trusting us with such an important occasion. We're glad the flowers exceeded your expectations and arrived early. It's our pleasure to help make special moments even more memorable. We look forward to serving you again in the future.
We bought these for our mother's graveside service and they were just stunningly beautiful. Arrived packaged well and in mint condition. We received them Thursday for Saturday service and so happy we did they were just opening up so beautifully. So many people commented. Thank you!
Dear Molly. We're deeply honored to have been a part of your mother's graveside service. Thank you for choosing our flowers and for your kind words about their beauty. We're glad they arrived on time and in perfect condition, adding a touch of beauty to the occasion. If you ever need flowers for another event, we're here to help.
WHen I opened the box the roses were a little wilted. I am not sure I would order again. When I saw the notification that the Flowers were shipped 2 days prior to delivery, I was concerned. I also noted that when I openned the box the rose stems were not wrapped with any moist packing.
Anyway - I am not an expert on this only that I was not fully satisfied.
Dear Christine,
Thank you for your feedback and we are very sorry that your roses didn't arrive as ou expected.
We kindly inform you that flowers may arrive slightly dehydrated due to the long journey from South America, but do not panic! With appropriate care, you can bring them back to looking great within the next 12 hours.
Upon receiving your floral box, we recommend trimming the stems around ½ inch" and placing them in clean room temperature water with the provided flower food. We invite you to follow these simple care tips to keep your flowers looking fresh and beautiful: https://globalrose.com/flower-care.html
Please keep in mind that most of our fresh roses will come with 3 guard petals that may have a different color than the true color of the rose. For example, white roses have green or brown guard petals. You may remove them once the flowers start to bloom. Watch this video to learn more about guard petals: https://www.youtube.com/watch?v=gz4hGnDVhYc&feature=youtu.be
Everything arrived beautifully, though one box was delayed, making us panic we would not have them in time for the event, but it arrived the day before, giving time for them to open more
Hi Julie. We're glad everything arrived beautifully, despite the slight delay with one box. Thank you for your patience and understanding. We're happy the flowers turned beautifully opened for your event. If you ever need more, we're here for you.
Every time they are great! All my friends wanted to know where I hit them
It's great to know you've had wonderful experiences every time with us! Thank you for your kind words and for recommending us to your friends, Karen. If you ever need more, we'd be happy to help.
The original order could not be met, replacement flowers were provided and were delivered. The only issue we had is the delivery schedule for the one set of replaces did not come next day, they were delayed, do not believe that was the fault of Global Rose but more the carrier didn't not meet deadline
Thank you for your understanding, Chad. We apologize for any inconvenience caused by FedEx's delayed delivery. We appreciate your patience and hope the flowers still added beauty to your occasion. If you need further assistance, feel free to reach out.
My flowers arrived right on schedule and in great
Shape.
Thank you for your feedback, Danielle! We're happy to meet your expectations. If you ever need assistance please don't hesitate to reach out using our LIVE CHAT or via email at support@globalrose.com Our team is at your service!
Flowers were a gift from a friend and they were absolutely beautiful.
What a lovely gesture from your friend! We're glad you found the flowers beautiful. If you ever need flowers for yourself or to spread some joy to others, we're here for you.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you for your review, Hannah! We're glad the flowers worked well for your wedding needs. We appreciate your feedback and are pleased they looked nice in the bouquets. If you ever need assistance or have any concerns, please don't hesitate to contact support@globalrose.com or use our live chat. Our team is at your service.
Thank you for choosing Global Rose. Wishing you all the best!