• GlamourTress

GlamourTress

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Overview

GlamourTress has a rating of 1.7 stars from 67 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about GlamourTress most frequently mention customer service, and several times problems. GlamourTress ranks 280th among Wigs sites.

  • Service
    9
  • Value
    9
  • Shipping
    9
  • Returns
    9
  • Quality
    9
Positive reviews (last 12 months): 0%
Positive
0
Neutral
1
Negative
2
16
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How would you rate GlamourTress?
Top Positive Review

“Shipping and hair”

Candace P.
6/21/20

Very impressive with Glamourtress! This was my very first experience ordering a wig online, I was a little nervous but I'm glad I did with this company. First, I ordered Wednesday and it was here in 2 days- with regular shipping! Nice surprise. And the hair is Beautiful. I was trying not to have high expectations being that I ordered a synthetic wig, but boy was I wrong! This wig is beautiful. Nice quality hair, bery light weight even with the curls. And that lace makes it look super natural. Thanks glamourtress, we shall be doing business away real soon!

Top Critical Review

“Worst wig company”

Doris J.
3/9/24

Bought 3 wigs and didn't like them nothing like the picture. Called and emailed glamourtress several times to return the wigs but no response. The customer service is very unreliable. I buy from other companies and have never had any issues. Had to give the wigs away.

Reviews (67)

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Reviews that mention popular keywords

customer service (20)
Thumbnail of user candacep42
1 review
0 helpful votes
June 21st, 2020

Very impressive with Glamourtress! This was my very first experience ordering a wig online, I was a little nervous but I'm glad I did with this company. First, I ordered Wednesday and it was here in 2 days- with regular shipping! Nice surprise. And the hair is Beautiful. I was trying not to have high expectations being that I ordered a synthetic wig, but boy was I wrong! This wig is beautiful. Nice quality hair, bery light weight even with the curls. And that lace makes it look super natural. Thanks glamourtress, we shall be doing business away real soon!

Thumbnail of user stephaniem1102
2 reviews
2 helpful votes
February 23rd, 2020

I Ordered my hair on Wednesday, got it on Saturday.
I love it, I shall be doing business with y'all again real soon. I have nothing bad to say

Thumbnail of user lesliej125
1 review
0 helpful votes
April 20th, 2020

I've ordered from this website a few times, and I've always been super happy with my purchases! Never received anything damaged, never had an issue with shipping, and you cannot beat the prices. And they're always running some sort of promo deal, on top of their great pricing.

Thumbnail of user tiffanyn93
1 review
0 helpful votes
April 29th, 2020

The hair I purchased was in great condition and I love the looks and style. It looks exactly like the picture on the web.

Thumbnail of user deborahr1022
1 review
0 helpful votes
May 3rd, 2021

I will always order from glamourtress this is a great company to order from I have not had a problem yet

Tip for consumers:
Awesome place to order

Products used:
Lace front wigs

Service
Value
Shipping
Quality
Thumbnail of user seforaa
1 review
0 helpful votes
May 7th, 2019

I literally love this website!.
I order all the time from them and get my order in 3 days FAITHFULLY! I switched/swapped my order without a problem when I ordered the wrong thing. Also, fast response via email!. I honestly and truthfully recommend them. I usually don't do reviews, but I just had to!..

Thumbnail of user tiffanyb148
1 review
0 helpful votes
May 22nd, 2018

I've been ordering from GlamourTress for literally years. I probably placed my first order in around 2014. I have lived in both the Philadelphia area and the Southern California area - coast to coast, baby, and I have never had a single issue arise from any order i've placed. I have always gotten exactly what I've ordered and everything has arrived super quick, no matter what side of the US I've been on. Thanks, GlamourTress!

Thumbnail of user michellep523
1 review
0 helpful votes
November 13th, 2019

I ordered the Black label 360 lacefront wig in natural boho on Friday evening and I received it today. Very fast shipping and I absolutely love this unit. Great length as well as the feel. This unit is super soft. Well worth every penny ladies!

Thumbnail of user aliciae22
1 review
2 helpful votes
October 7th, 2018

I am kinda shocked at these reviews. I have never had any problems w this company. I have been ordering from glamourtress for over 4 years exclusively. Maybe because my orders are simple, only two at most three wigs ordered at a time, and the same wig, Pearl. I have noticed the quality of the wig changes with every order. Sometimes I get a good wig other times not. I guess the quality changes with who is actually making the wig. My shipping is always super fast and best price on internet. I have never returned anything either.

Thumbnail of user kokor3
1 review
2 helpful votes
February 25th, 2017

I use to buy from this site everyday wigs and my biggest problem was that they got so ratty and tangled after like 2 uses out of them so when I looked up other wig sites I found glamourtress and I swear I am in love! They're wigs no matter what brand is such high quality hair for such a low price. My mom started buying wigs from here too and they last so long! I buy from them so frequently and so many different brands their all great.

Thumbnail of user shayh25
3 reviews
0 helpful votes
October 27th, 2018

My first time ordering from this site. They shipped out my lace front the same day tracking number and all got my wig from brown sugar and love it very beautiful. Thanks Glamtress

Thumbnail of user edythb
3 reviews
3 helpful votes
July 6th, 2016

Glamourtress has most the wigs in stock that other hair shop have but they really have them, unlike other site(shops) and they let you know immediately if you're trying to stick him in your cart if they're unavailable. That's pretty great!
They get back with you super fast and ship fast, great product and packed excellent. Recommend purchasing from them and love this company..

Thumbnail of user taraw71
1 review
0 helpful votes
July 3rd, 2018

I ordered my items on Friday and received them on Monday. This is my second time ordering from GlamourTress and I haven't had any problems with my wigs or the shipping.

Thumbnail of user charlenel12
1 review
1 helpful vote
October 2nd, 2017

I was able to speak with customer service to assist with my order,; they were very professional and helpful, The three wigs arrived even sooner than promised, They were in excellent condition, I know they hadn't been used because I cut the lace on my synthetics myself, My friend recommended this company because they are cheaper than in stores, I now recommend Glamoutress to you, I kid you not,

Thumbnail of user cindyv19
1 review
2 helpful votes
February 27th, 2017

Placed order friday the 25, package arrived this morning around 11: am monday the 27 i"m very pleased with this time frame, also contents of the package or exactly what i ordered! Prices better than many.

Thumbnail of user kendraw14
1 review
0 helpful votes
November 16th, 2017

I've ordered several times and the items I ordered looked just like the picture and I received my orders in a timely fashion. I have never had a problem with this company.

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About the business

Glamourtress is your new one-stop-shop for quality beauty supplies and accessories. We carry an impressive inventory of hair, skin and nail products at great prices to help you look beautiful without breaking your budget. Our store offers everything fr...

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