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GlamourTress has a rating of 1.72 stars from 67 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about GlamourTress most frequently mention customer service, and several times problems. GlamourTress ranks 282nd among Wigs sites.
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Very impressive with Glamourtress! This was my very first experience ordering a wig online, I was a little nervous but I'm glad I did with this company. First, I ordered Wednesday and it was here in 2 days- with regular shipping! Nice surprise. And the hair is Beautiful. I was trying not to have high expectations being that I ordered a synthetic wig, but boy was I wrong! This wig is beautiful. Nice quality hair, bery light weight even with the curls. And that lace makes it look super natural. Thanks glamourtress, we shall be doing business away real soon!
I chose the highest shipping cost because I had an urgent need for delivery. More than a week after the deadline, they sent my order to a central and advised me to withdraw. Many mismatches of information after that, and my purchase supposedly returned. Since then I sent several emails and never had a solution. When they answer, they just ask about my data and never solve it. Now they don't respond anymore. This happened over a year ago. I consider SCAM.and
They created my shipping label same day I made my purchase (they offer same day shipping) but did not take my items to the post office until 4... FOUR days later? Never using them again. Why is it so hard to find a good hair company that doesn't lie, cheat or provide poor customer service? My emails asking about the location of my package went unanswered. Never again. They obviously do not value their customers; so long as your payment goes through.
I made my 1st purchase 5/08/20. I received it 5/18/20. I opened the package and it's missing an item! The packaging slip shows an X next to the wig. YET, no one called or emailed me informing me the item is out of stock. It was in stock when I made my purchased. The out of stock items didnt not allow me to add it to cart. Not impressed with my first experience. Communication is everything especially of a business! I sent them an email already.
Although the prices are great, shipping is horrible! The wigs come in a box that is too big and you can pay for 2 day shipping and you will receive them in a week or more. That's way too long to wait after paying an expensive price for shipping and the is no one to contact. They don't return messages.
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Glamourtress is your new one-stop-shop for quality beauty supplies and accessories. We carry an impressive inventory of hair, skin and nail products at great prices to help you look beautiful without breaking your budget. Our store offers everything fr...
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