I'm very pleased with the service! My dress arrived in approximately three weeks, and the quality was exceptional – truly impressive. It looked just like the photo, although the lilac color was a bit darker than expected, leaning towards a purple-blue hue
I can't find any fault with this company. Their products are beautiful, exquisitely finished to an extremely high standard. The descriptions and sizes provided online are absolutely accurate. The delivery is made as promised. I'm overjoyed when the products arrive. I couldn't possibly ask for anything better.
Hi Trika,
That's absolutely fantastic to hear! We're so thrilled you're so happy with our products and service. It means the world to us that you appreciate the quality, accuracy of our descriptions, and timely delivery. We strive to provide the best possible experience, and your feedback confirms we're on the right track. Thank you so much for your kind words – we truly appreciate your business!
Best wishes
Glamlora Support Team
I chose the custom sizing option, and I couldn't be happier with the result! The dress was an absolute dream, fitting me like it was tailor-made just for my body. As someone on the shorter side, I've always dreaded the exorbitant costs of alterations that often come with buying off-the-rack dresses. But this time, there was no need for any of that hassle! The quality of the dress is great. It features a lovely lining that adds a touch of luxury, and the sewn-in cups are such a convenient and comfortable addition. I felt confident and beautiful in it.
Hi Michelle,
We are truly over the moon to read your incredibly kind and detailed feedback! It's an absolute delight to know that our custom sizing option worked out so perfectly for you, and that the dress made you feel confident and beautiful.
Your kind words about the quality of the dress, including the lining and the sewn-in cups, mean the world to us. Our team of designers and craftsmen work tirelessly to ensure that every aspect of our garments is of the highest standard, and your feedback validates all of our hard work.
If there's anything else we can do to enhance your experience with our brand, whether it's helping you with future purchases or providing any additional support, please don't hesitate to reach out. We're here to make sure you continue to have a wonderful journey with us.
Once again, thank you for choosing us and for sharing your amazing experience. We can't wait to serve you again soon!
Warm regards,
Glamlora Support Team
I ordered a dress for prom, Delivery date said march 9th-17th I never received a tracking number so i emailed customer support a few days before the 17th they responded with my tracking number but it hasn't been updated since the 6th. I have since sent a few more emails asking for more updates and they say that it's going to be here soon every time but there's no update on shipping and it still hasn't arrived. They refuse to give a refund and keep telling me it'll come soon.
Hi Camryn,
We sincerely apologize for the frustration and inconvenience caused by the delay in receiving your prom dress. After thoroughly investigating the issue, we’ve confirmed that your package was unfortunately lost during transit.
Action Taken:
A full refund (including shipping fees) has been processed to your original payment method. You should see the amount within 3-5 business days.
As a gesture of goodwill, we’d like to offer you a 10% discount coupon for a future order, hoping to restore your confidence in us (You can contact service@glamlora.com for the coupon code at any time).
We deeply regret the impact this had on your prom plans and appreciate your patience throughout this process. If you’d like assistance finding an alternative dress for your event, we’re happy to help—just reply to email service@glamlora.com, thanks!
Thank you for giving us the opportunity to make things right.
Warm regards,
Glamlora Customer Care
I'm over the moon with my custom - sized dress! It's absolutely gorgeous. The support team was super friendly, and the dress was ready in time for my big day. Despite warnings, my online purchase was a dream. High - quality, no cheap fabrics or messy seams. Well - packaged. I have nothing but praise!
Hi Julia,
We are beyond thrilled to hear that you're over the moon with your custom-sized dress! It's truly heartwarming to know that our efforts in creating a beautiful and high-quality
Your kind words of praise mean the world to us, and we're so grateful for your support. If you ever have any other special occasions in the future or if you know anyone who might be in need of a beautiful dress, we hope you'll think of us again.
Once again, congratulations on your special day, and thank you for choosing us to be a part of it!
Warm regards,
Glamlora Support Team
I recently ordered a set of bridesmaid dresses to try at home, and I was truly impressed with the quality and design! The dresses were beautifully made and arrived in a timely manner. Although I initially had concerns regarding delivery, the team was helpful in assisting me with the next steps and ensuring everything was handled smoothly. Their communication was professional, and I appreciated their support in resolving my inquiry.
Hi Steve,
That's wonderful to hear! We're so glad you were impressed with the quality and design of the bridesmaid dresses and that they arrived in good time. We appreciate you mentioning the initial delivery concerns; we're always striving to improve our processes, and we're happy our team could assist you and ensure a smooth resolution. Thank you for sharing your positive experience!
Best wishes
Glamlora Support Team
Figuring out the sizes was a bit of a challenge, but thankfully we managed to get it right! These dresses are just amazing! My girls love how they can twirl in them. They are poofy but light enough that they don't cause any itching or feel bulky at all. It's the perfect combination.
Dear Fallon,
We're so glad to hear that despite the initial challenge with sizing, you were able to find the perfect fit for your girls! It's wonderful that our dresses have brought so much joy to them, and we're thrilled to know that they love twirling around in them.
Thank you so much for sharing your positive experience with us. Your feedback means a lot and encourages us to continue creating high-quality and enjoyable dresses. If you have any other comments or if you need assistance with future purchases, please don't hesitate to reach out. We look forward to serving you again and making more special moments for your family.
Best regards,
Glamlora Support Team
I was skeptical about Glamlora at first, but my order totally changed my mind! The quality is amazing, with great materials and careful craftsmanship. The products look exactly like the website pictures, which is super rare. Compared to Amazon, Glamlora's items are both unique and high - quality. I'm so happy I'll definitely order again.
Dear Allison,
We are truly touched by your kind words and the fact that we were able to turn your initial skepticism into complete satisfaction! It means the world to us that our products exceeded your expectations in terms of quality, materials, and craftsmanship.
Your decision to order from us again is the greatest compliment we could receive, and we are committed to continuing to provide you with exceptional products and service. Whether you have any questions, need assistance with sizing, or want to provide feedback on your experience, our customer service team is always here to help.
Thank you so much for choosing Glamlora, and for sharing your positive experience with us. We look forward to serving you again soon!
Best regards,
Glamlora Support Team
My experience with the customer service team was nothing short of excellent. I found myself reaching out on several occasions to inquire about specific details regarding my order. Each time, I was met with attentiveness and respect. The representatives truly listened to my concerns and questions, making me feel valued as a customer. Their willingness to assist and provide thorough answers made the entire process seamless and reassuring. I couldn't have asked for a more positive and helpful interaction.
Hi RJ,
We are truly touched and honored by your kind words about our customer service team. It's our utmost priority to ensure that every customer feels valued and supported throughout their shopping journey with us. We're thrilled to hear that our representatives were able to meet your expectations, listen attentively, and provide the assistance you needed.
Your feedback serves as a great motivation for us to continue delivering exceptional service. We strive to make every interaction seamless and reassuring, and we're glad that we achieved that with you.
If you have any further needs, whether it's related to your current order or future purchases, please don't hesitate to reach out. We look forward to serving you again and exceeding your expectations in the future.
Thank you for choosing us and for sharing your positive experience.
Best regards,
Glamlora Support Team
Overview
Glamlora has a rating of 3.7 stars from 312 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Glamlora most frequently mention customer service, wedding dress and great quality. Glamlora ranks 5th among Affordable Wedding Dresses sites.
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With a commitment to quality craftsmanship and attention to detail, each Glamlora piece is designed to embody grace, style, and individuality. Whether you're walking down the aisle, dancing at prom, or celebrating a special occasion, Glamlora offers the perfect attire to elevate your moment.
Driven by a passion for fashion and a dedication to customer satisfaction, Glamlora strives to create a personalized shopping experience. Our expert team is here to guide you through every step of the journey, from selecting the perfect gown to ensuring a flawless fit.
Discover the magic of Glamlora and let us help you shine on your special day.
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- London, London, United Kingdom
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Business History
Driven by a dedication to craftsmanship and a keen eye for design, Glamlora quickly gained recognition for its exquisite creations. As demand grew, so did the brand's offerings, expanding to include a diverse range of attire for prom, homecoming, bridesmaids, mothers of the bride or groom, and other special occasions.
Over the years, Glamlora has remained committed to its founding principles of quality, style, and individuality. Each piece is meticulously crafted to reflect the unique personality and beauty of the wearer, earning the brand a loyal following of discerning customers.
Today, Glamlora continues to thrive as a leading destination for those seeking timeless elegance and sophistication. With a focus on personalized service and a passion for making every moment memorable, Glamlora looks forward to shaping the future of bridal and formal wear for years to come.
Company Representative
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
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- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Christy,
We are absolutely delighted to receive your kind feedback and know that you are very pleased with our service.
Regarding the color of the dress, we truly appreciate your honest observation. Reviewing your order information, you ordered lavender instead of lalic, that's why you thought the dress was different as you expected.
Once again, thank you for choosing our dress and for sharing your experience with us. We hope you enjoy wearing it and look forward to serving you again in the future.
Warm regards,
Glamlora Support Team