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Georgia
1 review
0 helpful votes
Follow Linette B.
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Recommended Host
July 15, 2015

Great value. Fast customer service, although somewhat dense at times. Occasional slowdowns due to over-committed servers. Gigapros impressed me a lot. Been with them 1 year now. I told all my friends to join. They offer fantastico and a great site builder. Makes it so much easier to get your site up and running! And of course there support staff is eager to help and available all the time!
Recommended Host. Simple, straight hosting, no hiccups, no hidden charges, every thing smooth and working fine. I am satisfied.

Date of experience: July 15, 2015
RU
1 review
13 helpful votes
Follow Honore C.
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I am fully satisfied using Gigapros cheap web hosting service. I consider these factors that influence on my positive reviews:
1) Perfect network and server uptime - my sites are always up and accessible to my visitors around the whole globe.
2) Fast Speed connectivity - load time of my website's pages is really fast (I am very glad).
3) Great variety of features - 1-click scripts installer, free website builder, nice bonuses.
4) Helpful and professional customer support - they work 24/7 and always ready to help and solve any trouble.
5) Pricing is competitive - comparing their pricing with other web hosts', I must say they are the best in the hosting market.
Highly recommend them to all webmasters or newbies looking for affordable and professional hosting services.

Date of experience: March 31, 2016
California
1 review
0 helpful votes
Follow Xian K.
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Over 7 months there was just one small downtime of 30 minutes. Gigapros customer service has been really good. They answered every question we had to date. They also installed additional software that wasn't even available through cPanel.
I have observed the quality of their service and customer care options closely before my move. Their service is easier to use and with minimum issues.

Date of experience: August 26, 2014
Ukraine
1 review
0 helpful votes
Follow Bogdan V.
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What I want to say is that when I contacted Gigapros suppoort to get all the things cleared, they answered very fast in professional manner explaining me everything I needed to know in details. My sites have good uptime and speed upload and download of pages is perfect.
Pricing is really cheap, their hosting plans start from $2.99/mo. I like this - great plus for their team.
I can't say enough good about these guys. It just isn't possible. I just totally love them!
Finally I've found a company that really takes care of its clients.

Date of experience: March 19, 2014
Denmark
1 review
0 helpful votes
Follow Yexalen M.
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I've been with Gigapros for about a year now and must say that I'll definitely continue using their hosting services.
It has the best panel I've ever seen, greatest of functionalities being the possibility of delegating sites/databases/ftps/SSH access/and-so-on to certain users, a great tool for cooperating between employees and customers.
These guys do anything to keep the sites up. Their support is outstanding when you compare them to all the other major hosting companies.
They will help you with anything be it Scripts, Billing, or the server itself.

Date of experience: November 22, 2013
New Jersey
1 review
0 helpful votes
Follow Karen Y.
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I can say that I made right decision to choose Gigapros Hosting service. They follow ONE simple rule: You EXACTLY get what you pay for. A great plus for this host is that its support team works 24x7x365 and very helpful in solving troubles.
They even have nice scripting extras and spamassassin.
The reliability and support have been flawless.
The control panel works very well.
All in all, Gigapros offer 30-day money back guarantee and if you are not satisfied you can cancel within this period of time. Personally I am really happy to deal with them - their work is based on quality.

Date of experience: October 12, 2015
New York
1 review
2 helpful votes
Follow Helen L.
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They have been fabulous, guiding me to transfer my domains. Gigapros is reliable web host. Its servers are fast.
Their control panel has a myriad of things you can add to your web site - from blogs to forums, cron jobs, and choices of webmail and many other things I don't even know what the heck they are. And the c-panel makes it very easy to navigate everything for someone who doesn't know too much about the intricate workings of webhosts and servers.

Last and most important, when you want help, you want it now, not tomorrow. Their customer support is genuinely 24/7!
Great service, their support is always prompt and helpful.

Date of experience: November 19, 2013
Texas
1 review
0 helpful votes
Follow Laverne J.
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I like Gigapros web host, their control panel is easy to use. My only little gripe is that the website sometimes seem a bit slow - though that could be due to my own connection. Every time I have tested the website with a webserver tool on my site, the performance has been up to par.
I have been with this web host for 8 months, and uptime has been 99.94%.
The service and support is amazing. I have asked numerous questions and they have never responded in less than 15 minutes.

Date of experience: March 27, 2014
Norway
1 review
1 helpful vote
Follow Horvat M.
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I started using Gigapros when I needed additional storage space for my web site. I'm very impressed. Sign up was easy, support is great, speed is fantastic. Their tech people helped me with everything I needed.

Their cPanel makes it very easy to navigate everything for someone who doesn't know too much about the intricate workings of webhosts and servers. They also offer great tools, easy to use with intuitive video training available.

Price seems very competitive (another reason I went with this provider).
So if you want an inexpensive and very functional site, Gigapros is the way to go.

Date of experience: December 6, 2013
Spain
1 review
16 helpful votes
Follow Darlene L.
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I have used over 5 web hosts and finally found a good home for my 3 web sites. I followed my friends advice and ordered VPS hosting solution at Gigapros.com - must say that their sales representative was very patient explaining me what hosting solution I should have needed for my sites. Setup was fast and their tech support helped to upload all my files.
As for their network and server uptime they are really great cos my sites were experiencing downtime only over 10-20 minutes. I have been using their service for 8 months - everything works good.
Personally I like this web host and can highly recommend to other webmasters who want to run blogs, forums, e-commerce web sites fast and efficiently.

Date of experience: May 4, 2016
Canada
1 review
0 helpful votes
Follow Dawn F.
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Gigapros is a good and better than the best, according to me. Because we have 6 different hosting server account in different companies. Finally we faced one Database driven application in one of server. But we faced a lot of problem with the resources of the server. Timeout errors, server restarting and so on... After uploading the same application in gigapros server, we are cool and tension less. Superb!

Date of experience: August 11, 2015
France
1 review
0 helpful votes
Follow Tonka G.
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This review and comment is to truly praise Gigapros professionals that care and are not afraid to show that they care along with their long hours of dedication and personal dedication to the business of technology.
There are truly no words what their team have done and meant to my business and my passion and dedication to my company.
Again, I would like to thank you for having professionals like them on your staff.
They are customer oriented people and also they know what they do technical wise.

I rate Gigapros 100% in their support and everything.

Date of experience: March 6, 2014
Netherlands
1 review
0 helpful votes
Follow Bartlomiej J.
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Excellent hosting company. I started with the shuttle packadge and I am now on a dedicated server I have been on every plan that is offered by Gigapros and I upgraded when I was ready to. I currently have 5 sites all hosted on a variety of the different plans available at Gigapros.
I have good things only to say about them the staff members there are all extremely helpful and have always gone out of thier way to assist me when I have needed it. The claim of 99.99% uptime holds true.

In my opinion, Gigapros is the Google of Web Hosting.

Date of experience: August 11, 2014
Italy
1 review
0 helpful votes
Follow Eros B.
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I've been using Gigapros for about 8 months. I run my site at their personal hosting plans. The features included in them are really cool: Unlimited Features, Site Transfer, PHP, MySQL, CPanel, Site Builder. Pricing is sweet - $2.99/mo. Their pricing is also extremely fair, especially when considering their reliability, service and support.
Not only is their hardware awesome, they respond like instantly to questions and support issues. Try getting a response from the big hosting companies... lol. They are certainly fair in making sure their customers are happy.
Gigapros is unique, fun, responsible and interacts with the customer.

Date of experience: March 26, 2014
France
1 review
1 helpful vote
Follow Nathalie C.
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Great customer service and support through instant messengers. Any time you need help they are there for you.
Gigapros is a good web host. Site took a couple of days to get working, but the people were lovely. The live help webchat was a godsend and the site itself has been very cheap and easy to use. Lots of features, and I can afford to pay a year at a go.
The pricing plan is good, and the control panel is nice as well. They even have nice scripting extras and spamassassin. Domain registration is a few dollars too high, but that's my only complaint. Thanks Gigapros!

Date of experience: April 3, 2014
New York
1 review
0 helpful votes
Follow Patsy B.
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Wonderful services and best and cheapest. I also really loved Gigapros support team. Keep the good work.
With Gigapros I always get a quick response! I've never had to wait to speak to someone, or to have them return an email.
They never hesitated to help and always make things right. Their professionalism is evident from the very first time you contact you have with them.
They did the backups and transfers until the old host finally made a good copy that was usable. They spent about a week just to get my sites all moved and running correct.
I like my new web host and highly recommend it to other webmasters and webdesigners.

Date of experience: August 13, 2014
Portugal
1 review
0 helpful votes
Follow Joseph J.
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I have been with Gigapros for about 8 months now and it's good host, since I've hadn't had to use customer service once. :) it seems like there is a lot of support though, based on my impression from emails and the website. Haven't been aware of any outages. Good work!
Price is great, reliability is great and I would definitely recommend them to others.

Date of experience: October 2, 2014
Turkey
1 review
0 helpful votes
Follow Muham K.
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If you want a great host that really produces results, Gigapros VPS hosting is the way to go. It gives us a great place to showcase our site to our customers, and it has increased our sales dramatically... This message is just to so thank you for the excellent service. Thank you and best regards.

Date of experience: May 13, 2022
Spain
1 review
0 helpful votes
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Support is good & fast except that they don't have livechat or free phone support.
I've enjoyed Gigapros service and their unrivaled transparency. When things go wrong, they explain what's happening and what they're doing to fix it and prevent it in future. They even have a little box that lets you select how experienced a user you are so that they may tailor the response to your needs!
Features are reasonably good, but the panel can be a pain sometimes. They use a custom Control Panel, but it is fairly well feature packed, and easy to use. It just takes getting used to.
I've found their service quite prompt, knowledgeable and courteous.

Date of experience: May 15, 2014
Spain
1 review
0 helpful votes
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I get to experience blazing fast speed, smart routing capability - this what I like the best about Gigapros hosting services. They never complained and just did what they had to do in order to get me transferred to their server. The support is one the best, and their level of expertise is unbelievable.

Date of experience: August 3, 2023

Overview

GigaPros has a rating of 4.4 stars from 476 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with GigaPros most frequently mention web host, customer support and control panel. GigaPros ranks 7th among Web Hosting sites.

service
127
value
127
shipping
88
returns
102
quality
127