GiftTree Reviews Summary
GiftTree has a rating of 3.5 stars from 1,897 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with GiftTree most frequently mention customer service, free shipping and fruit basket. GiftTree ranks 2nd among Gift Baskets sites.
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I was disappointing that if she was not able to find a horse business to provide for the basket I selected because it was in a rural area.
I ordered the fruit and cookie gift basket for a friend recovering from heart surgery. I wanted something healthy but with a few sweet treats. He loved it and thought the basket was beautiful. I wish there had been more than one orange, though.
Everything you want to add down to a delivery date is costly. In the end my bereavement gift was late. I guess if I'd paid extra it would've arrived on time. They gave me a delivery date and didnt keep it
All set is well combined and delivered in time and
I ordered a gift basket from GiftTree for my daughter's birthday, it came in exactly on the day I requested. My daughter was delighted and very happy with the items inside as well as the basket overall. This is the third time I have ordered from GiftTree and they haven't disappointed me once again. Thank you GiftTree for great quality and prompt delivery, I will definitely be ordering from you again in the future!
My order arrived a day late. This was supposed to be for someone's birthday. Disappointed
Order experience was good. Fruit and chocolate basket delivered on time. Much of the fruit arrived bruised. Contacted gift tree and sent photos of bruised fruit. I was offered 10% refund or a 20% credit on next order. I didn't find either solution satisfactory given the cost of what was supposed to be a premium product. I would have preferred that the fruit be replaced with quality fresh fruit. Overall a disappointing experience and I will not order again.
UPDATE
I was contacted again by Gift Tree and they replaced the fruit. Much better this time. It was of the quality I expected and the recipient of the gift enjoyed it.
I ordered a flower/plant arrangement for a friend who's mother recently passed away. My hope was to give her a calming color spread of plants that could live on (potted or in her yard.) I chose the "secret garden basket"—paying $100 for the "best" of the choices and delivery. Though the item arrived in the timeframe promised, it was nothing like the pictured advertisement! The basket was flimsy and half the size of the ad—with no handle. The flowers were frail & a bright yellow & purple (I HATE yellow & don't find it a calming color). If I chose yellow, it would be for a celebratory event, not a memorial. The plants were waxy looking, not the soft greenery I selected. The pathetic gift was toped off with cheap, shiny, two toned ribbon (in YELLOW and purple). The beautiful arrangement I hoped for had no ribbon at all. Finally, the gift message was torn off perforated paper that was poorly laid out & too dominate. The entire thing from pictures, price, to promised package were false advertising! Unfortunately, efforts to have the company rectify the order were only met with COVID excuses and no correction or refund. Completely unacceptable! I will not shop or recommend this gift service to anyone!
I ordered a gift for my mother's 70th birthday and they delivered on the day they said they would. Thank you!
The website is easy to use. Great variety, good pricing and quick.
It was easy to order gift and it was delivered on the date promised. Since it was in another country, I cannot verify the physicality of the gift but my daughter was smiling.
The delivery was delayed by a few days and I didn't receive any notification
The rep was friendly. My instructions for delivery were not executed.
Always enjoy purchasing products from this company for special events. Good selection and plenty of options.
A nice selection of chocolate and nuts. I had the basket sent to my son and daughter for their anniversary, they were very happy with it.
Gift Tree ordering has always been very easy. I enjoy the selections and the recipients are pleased with their gifts. The products are available and deliver on time.
Wine gift came in a beautiful box. It was the perfect gift for my friend. She loved it.
I ordered a $100 basket with wine and when it arrived it looked like something I could have picked up at five below. It was a tiny basket where everything was stacked inside and shrink wrapped. Not at all what I expected. Doesn't look like it's worth $20. The wine wasn't inside the basket but wrapped in bubble wrap next to it. Very dissatisfied with the quality and appearance.
I sent my sister-in-law a beautiful gift basket it arrived on time and was beautiful!
From the business
Shop for gift baskets, wine gifts and more at GiftTree. From sympathy gifts to gourmet gift baskets, shop gift ideas for any occasion.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members