GiftTree Reviews Summary
GiftTree has a rating of 3.5 stars from 1,897 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with GiftTree most frequently mention customer service, free shipping and fruit basket. GiftTree ranks 2nd among Gift Baskets sites.
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Great Job with the wine box and the wine. Was delivered on time.
The customer service is the best
They the are very professional
And they know there product.
And work very well with their customers
The entire experience was smooth, swift and our recipient was quite happy with his basket of goodies.
Gift recipient was very happy for her birthday present she received on her Birthday! I was pleased that the delivery was on time. Thank You
We used to use Gift Tree for all of our corporate gifting. It has always been overpriced - but we used them anyway because the gifts were presented well and arrived quickly. It was our tradeoff for saving someone from doing this in-house. But now the prices have gone up even MORE, and the shipping took two weeks! It just isn't worth it anymore. Quite disappointing.
I ordered the sympathy gift basket 3/9/21 and was delivered 3/19/21. It should not have taken 10 days for a gift basket.
My daughter said she was impressed with the variety included.
Took too long for the price, disappointed. Took almost a week to ship. Most likely will not use the service again.
So thankful for this service! Our client was so grateful and so amazed by their fruit basket. Thank you!
The fruit could have been a little better. I mean, at least remove the stickersm some of the apples didnt even have stems - everyone who knows anything about fruit know that the stem kees it fresh. Probably not worth what I paid.
It arrived just in time. The newlyweds loved it. Box was beautiful.
The birthday delivery day was scheduled for 15 th March... they tried on Saturday 13th in vain cause it wasn't expected by recipient. Birthday date didn't arrive and caused disappointment. Package arrived at 3pm on March 16th!
I paid extra to have the basket delivered on Friday and it didn't delivery until Monday after 6 p.m. If you are going to offer expedited delivery at a cost, then you need to get it there when you say you will.
I could only find a particular wine on GiftTree though it was marked up 3x the regular price. So I ordered it and it came in a box that was falling apart. If I had sent this as a gift I would have been embarrassed!
That's the experience. You not only deleivered it on time but you followed up with the confirmation.
I spent $95+ on a fruit and cookie Sympathy basket. My sister sent me pictures today of stale cookies and moldy pears and apple. She threw the entire contents of the basket away. I thought I would give this company a try, as it was promoted by American Express (I will contact American Express, also). I will never use or recommend this company to anyone. A refund, not replacement is expected. This was shameful customer service! I'll use the reliable Harry and David as I have for years.
A college fraternity brother hospitalized with covid wound up with pneumonia and sepsis! After surviving and discharge to home care I sent the fruit and cheese trio to him. He was very appreciative as we are not close, 50 plus years after graduation. The recent death of another frat brother has made us all feel closer after all these year via email. We are planning a reunion soon!
The fruit and cheese were delightful he says!
I ordered this wine from South Africa to be delivered to a family member in Thousand Oaks, CA and everything was great, the order was amazing and the service was great! Thank you!
My fiancée loved the arrangement I chose. It arrived from your company a day late, but the joy and their experience from receiving was absolutely perfect!
From the business
Shop for gift baskets, wine gifts and more at GiftTree. From sympathy gifts to gourmet gift baskets, shop gift ideas for any occasion.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
First, I want to thank you for your business over the years! We value your support and trust in us when it comes to sending gifts to your clients and employees. It is true, some of our prices have increased over the years. As a company we've faced increased costs with various suppliers as the demands for these goods have risen due to COVID-19. That being said, we offer free standard shipping on all of our gift baskets which arrives within about a weeks time. There are options for quicker delivery, but we have already absorbed what we can with the standard shipping and there is a cost for earlier delivery. While we no longer have steep discounts as we have in the past, we will always promise to maintain our commitment to high-quality gifts and the goods that go into them. We stand by each of our gifts and offer a 100% satisfaction guarantee on all items that leave our office. It pains us to see you go, but we do hope this is not the end. Please let us know if there is ever anything we can assist with.
Best Regards,
Sara M.