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GiftTreeReviews 1,897

3.5
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GiftTree Reviews Summary

GiftTree has a rating of 3.5 stars from 1,897 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with GiftTree most frequently mention customer service, free shipping and fruit basket. GiftTree ranks 2nd among Gift Baskets sites.

service
296
quality
1,152

Instant Feedback

17,503 reviews
Massachusetts
1 review
0 helpful votes
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Beautiful Basket
April 5, 2021

I did not see the basket that was delivered but the receivers stated it was very nice with a beautiful basket. I would use GiftTree again.

Date of experience: April 5, 2021
Florida
1 review
0 helpful votes
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Love the fruit
April 4, 2021

I enjoyed the different choices. It was a little bit pricey but I enjoyed it nonetheless.

Date of experience: April 4, 2021
Illinois
1 review
0 helpful votes
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Thanks
April 4, 2021

Family received box on time. Good packaging and beautiful fruit. Impresses!

Date of experience: April 4, 2021
Canada
1 review
0 helpful votes
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Well done
April 4, 2021
Updated review

I don't want to write 50 characters. You would do better to give me a drop down list to choose from. This is really irritating.

Date of experience: April 4, 2021

Very good
March 21, 2021
Previous review

Very good

Date of experience: March 21, 2021
California
1 review
0 helpful votes
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Anniversary Gift
April 4, 2021

I've used gift tree several times as gifts, and they have all been very satisfied and happy with it. I like them very much.

Date of experience: April 4, 2021
Arizona
1 review
0 helpful votes
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Disappointed
May 3, 2021

What was delivered to my family was nothing like what I saw on your web site. Very, very disappointing

GiftTree attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: April 3, 2021
Arizona
2 reviews
0 helpful votes
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Variety at a price
April 3, 2021

I purchased the Spring Bouquet Cupcakes as an Easter gift for family members. Was I ever disappointed. The price tag was high. The cupcake had an exquisite anise flavor, but was dry and barely edible. The floral bouquet also was dry and lacked flavor. Will I buy this item again? NO. Will I buy from GiftTree again. YES.

Date of experience: April 3, 2021
Texas
1 review
0 helpful votes
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Great
April 3, 2021

It was a gift for my mother for her 88th birthday and first of all, delivered on time and second, she loved it, all of it.
Thank you all so much for great service and very easy to order on line.
Happy Easter to you all and again thank you all. Made her day.
Edwin Santiago

Date of experience: April 3, 2021
New York
1 review
0 helpful votes
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Overall customer service was great. But one star less because I wish there was more kid-friendly drink options. I was looking for a congratulatory gift basket for a family who just bought a home. The basket I chose included Moet and Chandon and chocolate treats. This was perfect for the adults but I also wanted to included the children in the celebration and there were no choices for kid-friendly sparkling cider (like Martinelli's). Found out that you can add Martinelli's when you purchase a floral arrangement, which I did. However the local florist GT partnered with doesn't offer this option and refunded my money for the add-in.

Date of experience: April 3, 2021
Colorado
1 review
0 helpful votes
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Thanks for your great example!
April 2, 2021
Updated review

I order for my Mom every Christmas. I can always count on your service. I thought she should get a little treat for perservering through COVID.

Date of experience: April 2, 2021

I order for my Mom every Christmas
December 20, 2020
Previous review

I order for my Mom every Christmas. I can always count on your service. I thought she should get a little treat for perservering through COVID.

Date of experience: December 20, 2020
Colorado
2 reviews
0 helpful votes
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Gift baskets
April 1, 2021
Updated review

Easy to do and great selections also a great price

Date of experience: April 1, 2021

Easy to do and great selections
March 22, 2021
Previous review

Easy to do and great selections

Date of experience: March 22, 2021
Virginia
2 reviews
0 helpful votes
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Everyone I have sent your products to have been awed

Date of experience: March 31, 2021

Everyone I have sent your products to have been awed
March 23, 2021
Previous review

Everyone I have sent your products to have been awed

Date of experience: March 23, 2021
New York
1 review
0 helpful votes
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A disappointed loyal customer
March 31, 2021
Updated review

Hello, I just would like to share my experience with Gifttree at this time; I've wanted to send to my wife a little gift for her birthday.
First off all, I choose one kind of gift but at the moment that I finished my order something changed and the order was with the first option (!?!), that's ok, I assume that was possible my mistake.
Second, I expect all day for the surprise for my wife! But nothing! We know about the pandemic, ok but it has been more than a year, so I believe that your carrier partner already had time enough to adjusted for that. I had already paid for delivery by March, 27!
Three days before, your carrier partner knows if it's possible or not to deliver on time with fair price. The other way, I can go to the supermarket and get a gift by myself on the correct day with no problem!
That's it.

Date of experience: March 31, 2021

A disappointed loyal customer
March 31, 2021
Previous review

Hello, I just would like to share my experience with Gifttree at this time; I've wanted to send to my wife a little gift for her birthday.
First off all, I choose one kind of gift but at the moment that I finished my order something changed and the order was with the first option (!?!), that's ok, I assume that was possible my mistake.
Second, I expect all day for the surprise for my wife! But nothing! We know about the pandemic, ok but it has been more than a year, so I believe that your carrier partner already had time enough to adjusted for that. I had already paid for delivery by March, 27!
Three days before, your carrier partner knows if it's possible or not to deliver on time with fair price. The other way, I can go to the supermarket and get a gift by myself on the correct day with no problem!
That's it.

Date of experience: March 31, 2021

Easy too use
November 11, 2020
Previous review

Easy too use

Date of experience: November 11, 2020
Massachusetts
1 review
0 helpful votes
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False advertisement
April 30, 2021

These baskets are not what they appear to be and aren't worth the money. Don't waste your time. Shop with Harry and David instead. Their products are exceptional! You receive exactly what you pay for.

GiftTree attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: March 31, 2021
Alabama
1 review
0 helpful votes
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Great gift
March 31, 2021

Easy to order & arrived on time! Great gift and was enjoyed by recipient

Date of experience: March 31, 2021
Illinois
1 review
0 helpful votes
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Great Service
March 30, 2021

Thank you for great service! The product arrived damaged but was promptly replaced. Thank you.

Date of experience: March 30, 2021
Kentucky
1 review
0 helpful votes
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Quality gifts, reasonably priced
March 30, 2021

This was my 4th time using GiftTree. Recipients are always amazed at both the presentation and the quality of products they receive. I've used them for both happy and sad occasions. The problem with other similar companies is that they are not consistent. Great gifts and customer service for one gift, and disappointing the next time. But with GiftTree, you can depend on their quality and superior customer service each and every time. They are now my go to company for gift giving.

Date of experience: March 30, 2021
Australia
1 review
0 helpful votes
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Choosing gifttree
March 30, 2021

Very satisfied... from order to delivery, and on being kept informed. I was told the champagne was lovely!

Date of experience: March 30, 2021
New Jersey
1 review
0 helpful votes
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Gift tree
March 29, 2021

My only problem would be that it is really expensive to have the item delivered in a timely manner.

Date of experience: March 29, 2021
GB
1 review
0 helpful votes
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Great service
March 27, 2021

Thanks for your professionalism which made my surprise a reality!

Date of experience: March 27, 2021

From the business

Shop for gift baskets, wine gifts and more at GiftTree. From sympathy gifts to gourmet gift baskets, shop gift ideas for any occasion.


gifttree.com
Vancouver, WA, United States