GiftTree has a rating of 3.5 stars from 1,897 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with GiftTree most frequently mention customer service, free shipping and fruit basket. GiftTree ranks 4th among Gift Baskets sites.
I ordered this gift basket for a 50th anniversary gift. It was easy to order and delivered before expected date.
The receiver was thrilled with the gift. Beautiful presentation.
Have used Gift Tree 3 times and have ALWAYS been told by the recepients the presentations are beautiful.
And that the prices are excellent, the food is delish - couldn't be happier. You can tell they really care about what they do!
This is my GO TO Company every time - and will continue to be!
Thanks, guys!
Three Cheers to YOU! We appreciate you choosing us for your gifting needs and we are over the moon to hear that your recipients love your gifts! In a sea full of other companies, we are glad you pulled into port and loaded up on GiftTree goodies to ship out to your valued friends and family! You are appreciated! :)
WONDERFUL, VARIED SELECTION - ALL PRICES, SWEETS, MEATS, FRUIT - YOU'VE GOT IT ALL. AND BASKETS, (NOT BOXES).
THANK YOU.
I WILL BE BACK!
While I was disappointed that you could not meet the next day delivery, I was pleasantly surprised to receive a call to inform me of that and to offer free delivery. The recipient was pleasantly surprised and was very enthusiastic with gift.
We're sorry that your request for next day delivery wasn't able to be completed. We own that. We're happy that your recipient really enjoyed their gift and we will do better to ensure they get their gifts on time in the future. Thank you for choosing us and for the feedback! :)
The recipient of the basket was very happy with it!
And we are happy to hear they are happy with it! Thank you for sharing your experience and theirs! We hope to be able to serve you again soon!
Arrived on time and as advertised. A great relief as I am in Australia.
I have used GiftTree for several years to provide gifts to family members that I can no longer visit in person. On this occasion I received feedback from a family member, who was totally displeased with the quality of fruit included in the gift basket. In their opinion, it was not suitable for consumption - not something they would pick when shopping for fruit. I had to offer apologies for the less-than-desirable experience and hope this is indicative of future service, if I take the chance on using this option again.
Disappointed with the quantity and quality of the basket ordered
Very fast online experience. Very clear and detailed description of the contents of the gift basket we selected.
The basket was damaged via Mail Service...and was not delivered...I received the credit and reordered the same basket for dlivery this week... Thanks Linda Goodwin, Goodwin Realty
Recipient was thrilled with their gift! Arrived as promised and packaged well.
I just ordered the item two days ago to be delivered. It has not shown up yet so I have nothing to report.
I don't know how well you've done since you are a bit premature on your feedback.
The product ordered was one week late getting out and delivered. Once I realized it and called customer service, it was taken care of very professionally and very quickly! Thanks!
Thanks this is my2nd order so far! It was lost in transit but finally found. The GIFT was received and they are enjoying it.
Everything was fine except it to the package over a week to arrive.
On Sunday, March 19 I placed an order for champagne, a bucket and a box of chocolates. When looking at the shipping options I selected next day delivery and was charged $14.95. This gift was to be timely and I was excited it would received the next day. Unfortunately, I was notified the gift would not be delivered the next day but March27th, 1week later. When I called, I was told it was shipped, and I could not cancel the order. Unfortunately, no one will be around to accept this gift on the 27th, which is why I paid for next day delivery. Looking back at my receipt I noticed standard delivery was noted on the receipt. If you look at the amount charged, I paid for next day delivery. Please cancel this order and refund my money full. Thank you
Hi Jean,
Thank you for your recent order! I apologize for any confusion, the cost for next day delivery is $27.95 and I'm happy to confirm you were not billed for a service not received. The total of $14.95 was correct (this includes the $4.95 alcohol signature fee) for the delivery date of March 27th. I do see the gift was delivered a day early on March 26th, so regrettably, we are unable to cancel the order. I hope it was warmly received regardless of this initial upset!
Best Regards,
Sara M.
I NEEDED TO ADJUST MY ORDER. E-MAILED MY QUESTION AND RECEIVED A RESPONSE QUICKLY. AGENT KNEW EXPACTLY WHAT I NEEDED AND MADE THE CORRECTION THAT I ASKED FOR. EXCELLENT RESPONCE FROM GIFT TREE AGENT.
Thank you so much, Dianne! We are grateful to be part of another exciting gift-giving experience! Always a pleasure to help!
Best Regards,
Sara M.
I ordered (*******-sgif-5959) and also PAYED HIGHER AMOUNT (more than 50 USD!) only for the delivery - that the gift to be delivered today 25.03. To Beale street, San Francisco.
INSTEAD of this, the gift was delivered YESTERADAY (before the birthday)!
Not well, I put a note attached to each gift I've ordered from you guys and the receipent never received it, it would be a gift with no name, note or return address.
Hi Emiko,
I am showing your order was canceled at your request on 3/12/23. Can you please clarify if there is another account that you need assistance with? I'm not seeing anywhere this experience could have occurred. Please do reach me at reviews@gifttree.com if there is anything I can do to help.
Best Regards,
Sara M.
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Milestone Celebrations are awesome and so fun! We're glad we got to play a tiny role in such an amazing feat! Our congratulations to your recipients as well for 50 amazing years! Cheers to the next 50!