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GiftTreeReviews 1,897

3.5
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GiftTree Reviews Summary

GiftTree has a rating of 3.5 stars from 1,897 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with GiftTree most frequently mention customer service, free shipping and fruit basket. GiftTree ranks 2nd among Gift Baskets sites.

service
296
quality
1,152

Instant Feedback

17,503 reviews
Florida
1 review
0 helpful votes
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50th BD gift
December 12, 2021

All Good but I don't believe the free doggie extra was included

Date of experience: December 12, 2021
Texas
1 review
0 helpful votes
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Not worth it!
January 10, 2022

Over paid for what I got. Wasn't worth the value! Got the Classic gold basket for $89. Didn't get much of a basket. Very disappointed! Will not order ever again

GiftTree attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: December 11, 2021
Florida
0 reviews
0 helpful votes
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The delivery was late and caused problems for our friends since they were going out of town when the delivery was rescheduled. What should have been a pleasant gift turned into an inconvenience for our friends. Email was used for notification. With other companies for deliveries that cost a lot less, I have gotten phone calls and text messages if there was an issue with delivery, a much more direct, efficient and prompt notification process. Even Amazon for $4 items has a process in place that tracks deliveries via text messages. I expected much better customer service considering how much our gift cost and how much more I would have spent with future orders if I was satisfied with this delivery. I have now gone elsewhere for my other gift items.

GiftTree attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: December 11, 2021
Ohio
4 reviews
0 helpful votes
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Received well
December 11, 2021

We sent this as a gift for our son's family for Christmas. They received it fairly quickly. And are enjoying it.

Date of experience: December 11, 2021
Washington
1 review
0 helpful votes
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NYC Present
December 11, 2021

It's was a gift for my daughter in NYC. I was surprised at how quickly it arrived! My daughter was very pleased with the surprise and said the contents were very good.

Date of experience: December 11, 2021
Ohio
1 review
0 helpful votes
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Gifting a sympathy basket
December 11, 2021

Due to the nice selection of sympathy gift baskets that included wine, I placed my order. It was very easy to place, which I did online, and I got a confirmation once it was delivered. The confirmation was appreciated because I knew then that the recipient who lives out of state received it.

Date of experience: December 11, 2021
New Zealand
1 review
0 helpful votes
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Excellent shopping experience. So easy.
December 11, 2021
Updated review

This the 2nd time I have ordered from Gift Tree, its a brilliant and simple process. I am ordering from New Zealand so having confidence in the service is a must.

Date of experience: December 11, 2021

This is the second time we have used you to send a...
October 29, 2020
Previous review

This is the second time we have used you to send a gift. We live in New Zealand. So easy and great selection to choose from.
Thank you

Date of experience: October 29, 2020
GB
1 review
0 helpful votes
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Simple, appropriate & able to deliver in the area I need.

Date of experience: December 11, 2021
North Carolina
1 review
0 helpful votes
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Awesome experience
December 11, 2021

Thank you and the team for the great service and products you offer!

Date of experience: December 11, 2021
Canada
1 review
0 helpful votes
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Super service and product
December 10, 2021

Great website and super easy to follow. Easy to order.

Date of experience: December 10, 2021
Georgia
1 review
0 helpful votes
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Gift not available.
January 9, 2022

I ordered my gifts in October to be sent. I ordered early due to supply chain. They were not available and I just found out almost too late to order. You have not equal replacement and only offered me a gift card to replace it with. If I wanted to give a gift of gift card it wouldn't be from gift tree. The only similar items are now 30 more. I canceled those orders and gave my business to another company.

GiftTree attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: December 10, 2021
Wyoming
1 review
0 helpful votes
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Satisfied
December 10, 2021

Delivery was early. Recipient was delighted. I'm very satisfied

Date of experience: December 10, 2021
Florida
1 review
0 helpful votes
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Happy smiles
December 10, 2021

Easy website to order on, idiot proof! Pictures are bright and descriptions are spot on.

Date of experience: December 10, 2021
Florida
1 review
0 helpful votes
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Repeat Customer
December 10, 2021

I have used Gift Tree for the past three years. Everyone who received a gift from me raved about the gift.

Date of experience: December 10, 2021
New York
1 review
0 helpful votes
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Perfect gifts
December 10, 2021

Nice and easy to order, great customer service, the gifts are impressive.

Date of experience: December 10, 2021
New York
2 reviews
0 helpful votes
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Always a great experience
December 10, 2021

Great products the company always take the time to lay out the best of wines, chocolates and goodies

Date of experience: December 10, 2021
Illinois
1 review
0 helpful votes
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Bad fruit
January 9, 2022

First, I paid almost $30.00 to have the gift delivered on my daughters birthday... it arrived the day after. My daughter sent me a picture of some of the fruit. NOT pretty at all! It was bruised and rotten looking. I also sent flowers, spent extra to have them delivered on her birthday... she has not received them yet. Will never order from this site again.

GiftTree attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: December 10, 2021
Florida
1 review
0 helpful votes
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The amount i paid for the basket did not represent what i received. The quality of the products is cheap

GiftTree attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: December 9, 2021
Colorado
1 review
0 helpful votes
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Super quick
December 9, 2021

Easy to order, got a discount as a first time ordering
It was delivered earlier

Date of experience: December 9, 2021
New York
1 review
0 helpful votes
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CLIENT SENT A PICTURE OF THE HORROR!
January 8, 2022

I didn't even save money by switching, but thought instead of cookies, I would send fruit. OMG My client received rotten fruit with no packaging protecting the fruits inside a huge box. I am disgusted.

GiftTree attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: December 9, 2021

From the business

Shop for gift baskets, wine gifts and more at GiftTree. From sympathy gifts to gourmet gift baskets, shop gift ideas for any occasion.


gifttree.com
Vancouver, WA, United States