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GiftTreeReviews 1,897

3.5
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GiftTree Reviews Summary

GiftTree has a rating of 3.5 stars from 1,897 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with GiftTree most frequently mention customer service, free shipping and fruit basket. GiftTree ranks 2nd among Gift Baskets sites.

service
296
quality
1,152

Instant Feedback

17,503 reviews
California
1 review
0 helpful votes
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Recipients say they are pleased.
December 14, 2021

Peruse products, make choice, pay for it and the rest is history.

Date of experience: December 14, 2021
Virginia
1 review
0 helpful votes
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I liked the choices available
December 14, 2021

Ordering was easy and the delivery was on time. Each step was communicated to me by email.

Date of experience: December 14, 2021
New York
0 reviews
0 helpful votes
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Christmas baskets
January 13, 2022

All the fruit was rotten. Both baskets. I want all my money back or I will call BBB. You people were terrible. Should of went with Harry and David

GiftTree attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: December 14, 2021
Texas
1 review
0 helpful votes
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Will never use again
January 13, 2022

The card I filled out was not put in baskets. My fried had no ideal who sent it. Plus I chose Dec for delivery and it was delivery the 13 why ask a Date then don't deliver on that date. And to not put the card in that I filled out was just plain wrong.

GiftTree attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: December 14, 2021
Texas
1 review
0 helpful votes
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Excellent service
December 14, 2021

Very easy to place orders and delivery on time as promised.

Date of experience: December 14, 2021
Kentucky
1 review
0 helpful votes
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Great but came damaged
December 13, 2021

Unfortunately the bottom box was dented in pretty bad but the rest of it looked great. It's a Christmas gift so we haven't tried it yet.

Date of experience: December 13, 2021
Florida
1 review
0 helpful votes
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Delicious!
December 13, 2021

Ordered as gift for son and daughter in law, they loved It! The only thing lacking in my experience was a shipping update. I would have liked to be notified when it shipped. Other than that, easy to order, was delicious and I got kudos for a great gift!

Date of experience: December 13, 2021
New York
1 review
0 helpful votes
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I am waiting on a customer service rep to get back to me on my refund of almost $209 on two baskets smaller then a show box

GiftTree attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: December 13, 2021
California
1 review
0 helpful votes
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I booked my order to be delivered on the 17th, I got it on the 10th.
The worst part was that the fruits were all spoiled already!, also the packages inside the box were damaged. Customer service was fast to solve the issue. I got the refund, but I am still very disappointed.

GiftTree attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: December 13, 2021
Pennsylvania
2 reviews
0 helpful votes
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Great gifts, easy to use website!
December 13, 2021

Quality, presentation, price, and ease of navigation.

Date of experience: December 13, 2021
California
1 review
0 helpful votes
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California invaded Florida.
December 13, 2021
Updated review

Very smooth process, and I liked the idea of being able to select the delivery date.

Date of experience: December 13, 2021

Very smooth process
November 27, 2021
Previous review

Very smooth process

Date of experience: November 27, 2021
District of Columbia
1 review
0 helpful votes
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Birthday Gift Basket
January 12, 2022

Received spoiled fruit in gift basket. It was embarrassing to receive the call from the recipient.

GiftTree attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: December 13, 2021
Texas
1 review
0 helpful votes
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Christmas order for clients
December 13, 2021

Your agent was very helpful in getting my multi order processed.

Date of experience: December 13, 2021
Oklahoma
1 review
0 helpful votes
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Great product and perfect timing!
December 13, 2021

Easy to shop, order and extremely accurate product. Will shop and buy from here again.

Date of experience: December 13, 2021
New Jersey
0 reviews
0 helpful votes
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I attempted to buy the item I wanted multiple times

GiftTree attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: December 12, 2021
Virginia
0 reviews
0 helpful votes
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My son sent a picture of the basket after he removed the wine and what remained looked a little skimpy for what I paid……….

GiftTree attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: December 12, 2021
Georgia
2 reviews
0 helpful votes
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Always good expericence
December 12, 2021

Delivered promptly, recipient very pleased said fruit very fresh cheese good, presentation nice.

Date of experience: December 12, 2021
Canada
1 review
0 helpful votes
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Gift basket
December 12, 2021

Wet happy with the gift basket we sent to our friends for the holidays. It was delivered earlier then expected. Customer service is wonderful.

Date of experience: December 12, 2021
New York
0 reviews
0 helpful votes
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Horrible
January 11, 2022

This company is complete trash! Spent an hour trying to place an order. The janky website wouldn't complete the order, so I called customer service. Spent another 15 minutes trying to place the order online just for the rep to tell me that it won't become available for another 3 weeks. Stay away at all cost to protect your sanity.

GiftTree attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: December 12, 2021
Florida
1 review
0 helpful votes
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Timing on Delivery
January 11, 2022

I ordered a gift basket to be delivered to friends for a party. Selected a delivery date of 12/22. Received message, basket would be delivered 12/14. Then received a second message that it was delivered 12/11. Both dates too early! Very disappointed.

GiftTree attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: December 12, 2021

From the business

Shop for gift baskets, wine gifts and more at GiftTree. From sympathy gifts to gourmet gift baskets, shop gift ideas for any occasion.


gifttree.com
Vancouver, WA, United States