GiftTree Reviews Summary
GiftTree has a rating of 3.5 stars from 1,897 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with GiftTree most frequently mention customer service, free shipping and fruit basket. GiftTree ranks 2nd among Gift Baskets sites.
Instant Feedback
Very easy and efficient company to deal with. I was very happy.
Very good. I am delighted. It was delivered at right time. My son sent a pic and they are surprised and happy. Thank you.
I'll never order from gift tree again. They won't stop emailing you even though you unsubscribe and call customer service. Too bad.
Fedx was the problem was the problem, not delivering on time( pick-up, but not delivered)
Once another service was chosen my Gift was delivered on time.
I was very satisfied.
You were very helpful and I was very satisfied with your product. My friend was very happy.
Please take me off your mailing list.
Thank you!
Worked with Stehanie B. On a large order. She was extremely helpful, professional and responsive to my inquiries. Would be happy to work with her again.
Ordered the Park Avenue gift basket and what I received was nothing like it. Paid $700 for a gift basket that came with different bottles and items described in catalog. No where near $700 value. Called customer service and was on the phone with rep and manager. Sent pictures and no resolution. I was offered a $25 credit/refund which I refused. Just wanted to return gift basket and receive the correct one. Good thing I had gift basket shipped to my home and not to who I was giving it to or it would have been a very embarrassing experience. Gift Tree lost a long standing customer.
Very good swift service, lovely product.
Thanks so much Gift Tree, the present was so well received.
Easy to follow instructions, product was delivered ahead of schedule.
We had a bunch of baskets ordered and they have a template to upload all your customers names and addresses which makes it super easy. You also get a confirmation email when the item ships and again when it is delivered. My order was placed with ease and I never needed any assistance.
The website was easy to use and for choosing what I was looking for.
Very smooth and easy to navigate and the offer is sufficient to respond to needs. I appreciated the facility to order from UAE to US just like i did order domestic; its super convenient and easy.
Always happy with your service and products, I have used Gift Tree many times and anyone that I have ever sent their products to are always impressed. The site has a lot of options to choose from and the gifts always arrive on time and the presentation is always perfect.
Always have a nice selection and always do a good job.
From start to finish, it was an amazing experience.
Thank you again, Gift Tree.
See you next year
My recipient received rotten fruit. They sent me pictures of the basket I sent them and, not only was it missing products, but the green pears had holes in them and the red pears had bruised spots. They had to throw out half the basket. I was so embarrassed. The basket looked like I spent $20. GiftTree isn't cheap and I felt I wasted $100. I called to complain and they said they would resend the basket. It's not been received yet so we'll see how that works out. I will never use them again.
Really quick and easy to order and arrived before Christmas
I ordered several gift baskets for family members this Christmas. They are absolutely delighted! The items were shipped as promised. The quality and content are truly fantastic, I highly recommend GiftTree!
Ordering was easy although I cannot log in to my account to correct my password. I sent a gift basket to my son and also my daughter. Both lived out of state. I was shocked when I received a photo of my son holding the gift basket I paid almost $100 for. It was so small. Not doing that again. I feel like it was way too much money for the value they received for that $100 family present.
The order process was very easy. We shall see if it all arrives in good condition and as described.
Gift Tree provided a quick and secure experience for the holidays. I ordered the beautiful Godiva assortment and it was delivered right on time!
From the business
Shop for gift baskets, wine gifts and more at GiftTree. From sympathy gifts to gourmet gift baskets, shop gift ideas for any occasion.
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members