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GiftTreeReviews 1,897

3.5
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GiftTree Reviews Summary

GiftTree has a rating of 3.5 stars from 1,897 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with GiftTree most frequently mention customer service, free shipping and fruit basket. GiftTree ranks 2nd among Gift Baskets sites.

service
296
quality
1,152

Instant Feedback

17,503 reviews
New Jersey
1 review
0 helpful votes
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I do appreciate your amazing service that you rendered time after time. Thrilling company - starting with your Customer Service representatives, they are courteous and warm. The products and magnificent and the shipping process is excellent, merchandise arrived in excellent condition, always on time despite the pandemic, superseding allotted time for example today I was given a delivery time of 7pm and this package was delivered hours ahead of schedule I am indeed satisfied...

Date of experience: January 31, 2022

Excellent!
July 6, 2021
Previous review

I would highly recommend GiftTree to everyone, you can rest assure that their product are of excellent quality, they deliver on time. Oh! How can I not tell you abut their customer service, they are the very best, courteous, helpful and professional. Gift Tree will be on the market for a very long time. Keep up the good works GiftTree.

Date of experience: July 6, 2021
Minnesota
1 review
0 helpful votes
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Not very good... only can call customer support during the weekdays

GiftTree attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: January 30, 2022
Israel
1 review
0 helpful votes
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Very disappointed
January 27, 2022

I purchased a basket of fruits and chocolates as a Birthday gift and two pears came rotten. It was very embarrassing for me. Will not purchase from this company again

Date of experience: January 27, 2022
Utah
1 review
0 helpful votes
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Recipient was very pleased
January 26, 2022

Sent chocolate covered strawberries to my kids for Valentine's Day- they were pleased.

Date of experience: January 26, 2022
Washington
1 review
0 helpful votes
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Very Pleased!
January 26, 2022

I was easily able to navigate Gift Tree website and it was easy to place an order. Thank you!

Date of experience: January 26, 2022
California
0 reviews
0 helpful votes
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Congratulations Basket
January 24, 2022

Great selection, great price, very elegant retirement gift!

Date of experience: January 24, 2022
Michigan
1 review
0 helpful votes
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Dissapointed!
February 22, 2022

It was my FIRST and LAST time with this company. They delivered the gift 3 days after birthday.
In the order, they promised that it will be on time. It was so important to me at this time!
Please don't buy anything from them.!

GiftTree attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: January 23, 2022
South Carolina
1 review
0 helpful votes
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Don't order from them
February 20, 2022

My gift was embarrassing a waste of $100! Not what was stated.

GiftTree attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: January 21, 2022
Minnesota
1 review
0 helpful votes
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No response
February 19, 2022

I tried to use a $20 credit towards my purchase which was sent to me multiple times. When I tried to add it on my purchase it looked like it was accepted but the price did not reflect the change. I called and spoke to someone in customer service that told me to go ahead and place the order and he would manually make the adjustment. I did and then he proceeded to tell me the code wasn't valid for what I was purchasing (over $150 purchase). I then wrote to customer service, as well, and never received a response. Extremely disappointed with their customer service and just hope that the gift I sent was acceptable! I can't imagine someone telling the giver that it was not but not very pleased with this company. Would not do business with them again.

GiftTree attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: January 20, 2022
South Carolina
1 review
0 helpful votes
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Excellence in every way!
January 19, 2022

Easy checkout, timely delivery, friend loved the gift!

Date of experience: January 19, 2022
Missouri
2 reviews
2 helpful votes
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Pretty but way overpriced.
January 19, 2022

I used a gift card I received to order from here. I would never have spent $80 on a dozen cupcakes with my own money. Most everything was 80 or more on the site. Super super over priced.

Date of experience: January 19, 2022
New Zealand
1 review
0 helpful votes
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Great Company
January 17, 2022
Updated review

Great site, easy to use and deliver quickly. Its a lovely way to ensure he feels connected when so far away

Date of experience: January 17, 2022

Great site, easy to use
December 23, 2021
Previous review

Great site, easy to use

Date of experience: December 23, 2021

Great to deal with
December 14, 2020
Previous review

Great to deal with

Date of experience: December 14, 2020
Connecticut
0 reviews
0 helpful votes
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Good experience.
January 14, 2022

Ordering was easy. And basket was delivered as promised.

Date of experience: January 14, 2022
West Virginia
1 review
0 helpful votes
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Great Site for Gifts
January 13, 2022

We were looking for a thank you gift, and found GiftTree. They offered a gift basket that fit what we were looking for perfectly. The recipients were thrilled with the basket and all of the goodies in it.

Date of experience: January 13, 2022
California
1 review
0 helpful votes
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Late and no response from recipient.
February 12, 2022
Updated review

I guess I don't have anything further, further, further.

GiftTree attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: January 13, 2022

Faster delivery
December 22, 2021
Previous review

Faster delivery

Date of experience: December 22, 2021
India
11 reviews
2 helpful votes
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Greatest place
January 12, 2022

One of the great place were you can stock up for fresh food related gifts. Happy with my first purchase, gifts are incredible.

Date of experience: January 12, 2022
Colorado
1 review
0 helpful votes
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Outstanding Products
January 11, 2022

Great overall. No real negatives. The contents are high quality.

Date of experience: January 11, 2022
New Jersey
1 review
0 helpful votes
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Horrible. Ordered a gift 45 days in advance (order placed on Nov 17th for delivery Dec 29th-30th) for a New Year's eve gift for the hostess. Gift never came.
I called Gift tree on Dec 29th to make sure the gift was still arriving on time - customer service said most likely yes? Went to party no gift. Thanks Gift Tree. Never again would i use your services. Called again on Jan 5th to find out where the gift was. It was in Oregon. The gift needed to be in South Carolina. I contacted customer service via text. Completely useless.

GiftTree attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: January 11, 2022
Minnesota
1 review
0 helpful votes
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HB Fuller Company Holiday Gifts
January 11, 2022

We had wonderful service and everything was delivered on time. Will use again Next year!

Date of experience: January 11, 2022
Montana
2 reviews
0 helpful votes
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Terrible Service
February 10, 2022

I placed two separate orders. Paid for 2 day service on one in order to arrive in time for a party. My gift still didn't arrive for 2 days after the party, 6 days total. No explanation. Second order was to arrive on 12/21. Finally showed delivered on 1/9/2022. However my gift recipient says they have not received my gift. Emails to customer service were of no help. Not impressed.

GiftTree attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: January 11, 2022

From the business

Shop for gift baskets, wine gifts and more at GiftTree. From sympathy gifts to gourmet gift baskets, shop gift ideas for any occasion.


gifttree.com
Vancouver, WA, United States