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GiftTree Reviews Summary
GiftTree has a rating of 3.5 stars from 1,897 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with GiftTree most frequently mention customer service, free shipping and fruit basket. GiftTree ranks 2nd among Gift Baskets sites.
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Just one word. - OUTSTANDING.
Our daughter said the flowers are outstanding and the son-in-low said the snack pack is better than flowers.
Thank you for making our children sooo happy.
Hi they missed my son in laws birthday and he didn't receive it until after 1pm the following day. The package looked smaller than the picture showed when I ordered it, but it turned out to have everything in it that I had ordered.
Very pleased with the contents. I questioned where the delivery was the next day to his birthday and was told that I would get a refund for delivery. That was good.
Very fast and gift basket looks great.
I purchased the personalized wine carrier with wine as a retirement gift for a colleague. She loved it. The gift arrived as scheduled and was beautifully wrapped.
Thank you for the glowing review, Judy! I couldn't help but smile when this notice came through. We're so thrilled to have been a part of making her retirement extra special.
Our daughter had been ill and needed a pick-me-up. We ordered a chest full of fruits and other comfort food for her. It arrived on time and she LOVES the chest. The fruits and all were just what she needed. Great idea in a time like this
The customer service was outstanding! The gift was delivered on time, as promised, all while I was kept up to date with the tracking!
Awesome! Thank you Melissa, for the amazing review! You've successfully made our day and we're so happy to have been a part of the delivery. Until next time!
Wanted to surprise my best friend sitting in Canada. The website is offering a wide range of gift options!
Rameesha, thank you for the wonderful review! It can be so difficult to choose which delicious basket to send, I'm so glad you found the perfect one! Thanks for shopping with GiftTree!
I am updating my review after an excellent customer service experience with Sara from GiftTree. We purchased a bottle of Prosecco for a wedding gift that fell a bit short of expectation for the premium price tag. After receiving my review, Sara reached out to apologize and let me know the company is internally reviewing that product and offered to send the newlyweds an upgraded celebration bottle. We were amazed at how serious GiftTree took our comments and Sara went above and beyond to ensure our friends received a lovely wedding gift. Based on their customer service, we would absolutely use GiftTree again. Thanks, Sara!
I ordered a fruit basket, got a notice that it was going to be delivered and then received a voicemail saying "Oh, we can't find a florist to deliver your basket." Very disappointing.
Dear Alanne,
We are truly sorry again that the delivery was not able to be fulfilled by one of our local florist partners. Regrettably, COVID has had a great impact on local florists and we are working diligently on updating our database to take into account all of the closures that happened over the past 2 years. That being said, this order has been canceled at your request and I've sent a gift card to you by email that can be used like cash on GiftTree.com. We do have a wide selection of gifts that ship by UPS and can be delivered anywhere in the US.
We have updated this zip code so these items will be suggested right away the next time anyone is shopping for gifts to the area. We apologize again!
Best Regards,
Sara M.
My aunt was very happy with her gift. There was just the right amount of fruit and chocolate/other treats nicely arranged in the treasure chest.
Thank you for your comments, Cheryl! This is such a fun gift and we're so glad to hear the beautiful treasure chest was a hit!
This was a gift for my sister, she enjoy the Butter Rum cake.
Thank you, Ancenet! I may be biased, but I 100% agree with your sister. There is nothing quite as delicious as that Butter Rum cake and we're so glad to hear it made her day! Thanks for allowing us to be a part of it!
I like the ease of ordering online and finding the right gift to give.
Gift Tree has a nice selection of fruit baskets that are reasonably price and free shipping is a plus.
While ordering was easy. We selected the Best for a floral arrangement and what was sent looked like something from the selection that you get in a grocery store. We also ordered a box of candy and wine. The wine we got engraved which was the best thing. The candy was never received and this was a birthday gift.
Quick and easy. Detailed description and photo was perfect. Customer service was fantastic and they very much cared about making it a five star A+ experience - and they did.
Very quick delivery and the receiver was very impressed
Return customer love the choices available and always happy with the result
Definitely returning again
I was notified just prior to delivery that the items were not available and delivery was not possible on the date promised by GiftTree. Alas. Then asked if I wanted the extra delivery fee returned... really? So sad to fail to deliver this welcoming gift to a new young Chicago couple on their arrival day! This is the first time I've had an unacceptable gift giving experience with Gifttree.
Too bad, eh?
First time and the gift basket was perfect.
Will return
I am a very satisfied repeat customer many times. Every order was processed was handled to perfection.
Fantastic. Gift was sent to my mom who is difficult to buy gifts for. She turned 90 yo. Jewelry and flowers were out. A friend suggested I send a gift from Gift Tree. Mom was ecstatic to receive the basket.
I gifts came well packaged and on time. The people I bought the gift said that it was well packaged and looked great! The cheese slate is really nice too! I will be buying from here again!
From the business
Shop for gift baskets, wine gifts and more at GiftTree. From sympathy gifts to gourmet gift baskets, shop gift ideas for any occasion.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Susan,
Thank you for taking the time to share your experience with us! We are truly sorry again that this unexpected delay occurred, but are so glad to know the gift was enjoyed and our customer experience team could act swiftly on that credit! We appreciate you reaching out!
Best Regards,
Sara M