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GiftTree has a rating of 3.5 stars from 1,897 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with GiftTree most frequently mention customer service, free shipping and fruit basket. GiftTree ranks 2nd among Gift Baskets sites.
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Arrived nicely packaged with all the treats I was expecting. Gift was enjoyed thoroughly by it's recipient and was a perfect option for the "someone who has everything" but whom would never splurge on this type of stuff.
Placed the order last week for delivery on Saturday for Father's Day on Sunday, but you never showed up until Monday at 3:00 PM
Nice fathers gift…. You guys dropped the ball, and put me in an embarrassing situation.
I can always depend on gift tree to deliver a great gift, to my family, and business clients.
I ordered my husband with a special father's day on it I no I half to sign when it comes always I put my Apt number on all my packages I order from you never a problem thus time the UPS DRIVER went to the Apartment Office and had them sign for it never happened with alcohol when I found out it was delivered and not to me I went down to the office and they were closed this was on a Friday June 17 2022 so needless to say I was upset tried calling you no answer so my husband never got his Father's Day wine gift from me our office is also closed today for a holiday so it is still sitting in the office iam quite upset called you today talked to a customer service rep today she could Care less refunded my 4.99 shipping and was rude I order alot of things from you over the years I spent almost 400.00 last week for 2 separate gifts never again will I order from you again you lost a good customer because of your rude customer service rep iam so disappointed in your service you ruined my weekend I counted on that wine for my husband my apt number was on my order UPS never should of delivered to the Office we have elevators in our building so easy to get to my apt just lazy never had this problem before that is all I wanted to say to you will be ordering from someone else next time THANKS FOR MESSING UP Linda Rea Votava
Wonderful gift, the recipient was very happy. Service and delivery without a hitch. GREAT alternative to other chain brands. Highly recommend.
My experience was unacceptable. The gift was not delivered. It was a Father Day gift that should have delivered on 6/17 but as of today (Fathers Day) it has not been delivered
A nice bottle of Rosé & lovely Godiva cookies covered in chocolate made a perfect anniversary gift! The receivers loved it! Thank you.
I checked the front door all day, looking at tracking as well. Noticed package on porch at almost 5 pm - it had been delivered at 4:28 or so. REFRIDGERATE IMMEDICATELY ON TOP OF BOX. I opened it - copious basket, lots of paper, and one silver package with 3 small cheeses in it, very soft! One small ice pack that was completely melted and warm. Olives and about 3 other small items. Awful - not kept cold, products I would be afraid to gift, and NOT a good value for the amount of $ I paid for it. I called, will be credited. Now I have to go out and fill the basket with replacement cheeses and other things for my husband's father's day.
Thank you all at Gift Tree. Your products and prompt delivery are only a few reasons that you are my first choice in gifts.
Mary,
Thank you for shopping with us and for making our day with this wonderful feedback! This is exactly what we aim for and we're excited to see we've provided an excellent ordering and delivery experience. We look forward to the next occasion!
Best Regards,
Sara M.
Easy to navigate when ordering. Product did not look like my picture
Thank you for reaching out to our Customer Experience Team. Your gifting experience is important to us and we appreciate the opportunity to review your feedback and assist!
Thank you.
I'm very satisfied with your service.
Blessings
Maria,
Thank you for the rave review! We appreciate you shopping with us and are always excited to be part of a wonderful gift experience!
Hello, I have been purchasing from gift tree for many years. I have never had any issues. The baskets are always lovely and my parents always enjoy the wine. Unfortunately, this year the package contained melted chocolates. It was hot outside but I would have hoped that they would have had ice packs with the chocolate. Other than a few melted items my dad enjoyed the basket.
I really liked the adjustable options and the gift prices.
Very satisfactory; excellent customer service with attention to detail
We had a nice choice of gifts to choose from, albeit we left it late with only a few days to go. We knew our Daughter in Law would be more than thrilled with her Birthday gift, as indeed she was! We had a phone call on her Birthday to say she had received it on time!
Many Thanks Gift Tree!
From the beautiful box it came in to the artful paper the gift note was printed on made it the special gift I wanted it to be
I was able to place my order a month in advance and it arrived early the day that I picked. It was perfect.
I was very pleased with the selection and quality of the selections, everything was easy to find and it was easy to navigate through the checkout process, my son was the recipient of the gift basket and he will be the one who tells me about the wines and the other items, but he did tell me that they look amazing. The shipping was awesome as well, he received the order mid day rather than 'by 7:00 pm as stated in my email delivery statement. So thanks for making my experience an excellent one. Keep up the great work! Satisfied customer
The recipient was thrilled with the gift!
So very happy she was pleased.
Cute idea for birthday gift. I left something off order form, received a prompt call to get it straightened out
I thought I could get each glass a different logo but realized I couldn't. Maybe this should be an option even if one had to pay more. I was very disappointed in the etching of the glass. You hardly could see the writing on the glass. I would not order this again.
I thought I could get each glass a different logo but realized I couldn't. Maybe this should be an option even if one had to pay more
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Dear Sal,
We are truly sorry again for the condition this was received! This feedback is not something we take lightly and we have shared the order and experience with our quality team. We are already increasing the amount of ice packs to combat the warmer weather and will continue our efforts to avoid an experience such as this one ever occurring! Thank you for reaching our team and allowing us to assist. As part of our 100% customer satisfaction guarantee, the full refund has been processed and you will see that in your account within 3-5 banking days.
Best Regards,
Sara M.