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GiftTreeReviews 1,897

3.5

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GiftTree Reviews Summary

GiftTree has a rating of 3.5 stars from 1,897 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with GiftTree most frequently mention customer service, free shipping and fruit basket. GiftTree ranks 2nd among Gift Baskets sites.

service
296
quality
1,152

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17,503 reviews

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New York
1 review
0 helpful votes
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My sister received the basket and all the chocolates were completely melted. She said there were ice packs in it but they weren't cold. I'm very disappointed with that, but the basket did look beautiful and was very nicely assembled.

Date of experience: August 2, 2022
California
1 review
0 helpful votes
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Easy to order and process
August 2, 2022
Updated review

Easy to order and process. My friends always love the baskets.

Date of experience: August 2, 2022

Nice and easy
November 22, 2021
Previous review

Nice and easy

Date of experience: November 22, 2021
Massachusetts
2 reviews
0 helpful votes
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I love Giftttee a lot
August 1, 2022

Excellent service and most of all I love the new products.

Date of experience: August 1, 2022
Florida
2 reviews
0 helpful votes
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Awesome as usual!
August 1, 2022

GiftTree has always been awesome. I don't use anyone else.

Date of experience: August 1, 2022
Pennsylvania
1 review
0 helpful votes
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Easy, always delivered promptly and in good shape
August 1, 2022
Updated review

Easy, always delivered promptly and in good shape. Presentation very nice and very well thought out selections

Date of experience: August 1, 2022

I was delighted at how easy and convenient it was -and...
December 13, 2021
Previous review

I was delighted at how easy and convenient it was -and I know its a very nice gift!

Date of experience: December 13, 2021
California
1 review
0 helpful votes
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Arrived on time as expected
August 1, 2022

Arrived on time as expected. Well packaged with dry ice for my chocolate orders.

Date of experience: August 1, 2022
Texas
1 review
0 helpful votes
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Product not what was expected, but customer service was outstanding..

Date of experience: July 30, 2022
New York
2 reviews
10 helpful votes
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Not very happy!
August 28, 2022

Not very happy! The chocolate was melted; it was a gift so it was quiet embarrassing! I don't think I will be ordering from there again!

GiftTree attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: July 29, 2022
Virginia
2 reviews
0 helpful votes
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The flowers received did NOT look anything like the...
August 28, 2022
Updated review

The flowers received did NOT look anything like the picture when ordered. I can send photos to compare if you want to see them.

GiftTree attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: July 29, 2022

Easy online order
July 14, 2022
Previous review

Easy online order

Date of experience: July 14, 2022
Missouri
1 review
0 helpful votes
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Custom Beer Glasses Delivery
July 27, 2022

Prompt communication and on-time delivery--came in a lovely and sturdy box, and the glasses look great!

Date of experience: July 27, 2022
Australia
1 review
0 helpful votes
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First time user of Gift Tree
July 26, 2022

First time user of Gift Tree. Good online experience.

Date of experience: July 26, 2022
Michigan
1 review
0 helpful votes
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As always, delivery was on time, flowers were beautiful.

Date of experience: July 26, 2022
Arkansas
3 reviews
0 helpful votes
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Ordered the Treasure Box gift for my mom to arrive on her 80th birthday and it did. Incredibly packaged for a safe delivery in California. Fantastic quality cookies and crackers and 2 very nice wines to toast to another year. I will be ordering again.

Date of experience: July 25, 2022
Washington
1 review
0 helpful votes
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Very pleased with the gift and overnight delivery. Right on GiftTree - Nailed it.

Date of experience: July 25, 2022
Canada
1 review
0 helpful votes
Follow Francoyse F.
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When I did my order it says it will be deliver the next day. It was delivered 3 days later because your florist supplier don't carry fish fruits. Why do you sell fresh fruits basket if you don't have them fresh in stock. I paid $24.00 US for a 3 days delivery... not good

GiftTree attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: July 24, 2022
GB
1 review
0 helpful votes
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I was looking for something other than flowers to send to a family member instead of the usual flowers and found a wonderful fruit and things basket.

Date of experience: July 23, 2022
Colorado
1 review
0 helpful votes
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Ordering from Gift Tree and then the delivery of the item, as always, is so easy and very professional. I will say that for this particular item, I was disappointed in the quantity of the contents. The basket was beautiful which is what drew me to the item.

GiftTree attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: July 21, 2022
Florida
1 review
0 helpful votes
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Birthday gifts gone wrong
August 19, 2022

Unfortunately this did not work out and was ultimately embarrassing for me as the gift not only arrived a day late for someone's birthday when it said it would be there, but also was apparently Not properly refrigerated prior to delivery. It was a charcuterie board and the cheese and meat was all ruined. I would never order anything from Here again as I've lost confidence. Very disappointed. While I appreciate the credit back, which was the right thing to do, it's extremely inconvenient and embarrassing to now order another gift and have it be so late.

GiftTree attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: July 20, 2022
California
1 review
0 helpful votes
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Product isn't what it used to be
July 19, 2022
Updated review

I purchased the delightful basket and it was very disappointing. Just not what I expected based on the reviews and past purchase experience. Wondering if Giftree is only publishing the positive reviews. I purchased the upgrade and all it came with was an apple, green grapes, a banana and orange along with some very basic snacks you can buy at Walgreens such as pepridge farm goldfish crackers and trailmx from Costco! If I wanted a Costco level basket, I would have just bought one there. Next time I'll have to look elsewhere for my gift baskets. Sad, since my first basket I had purchased from Giftree was outstanding. Seems things have done downhill. Hate to think what would have been in the basic basket, had I not purchased the upgrade.

Date of experience: July 19, 2022

Liked that you can guarantee delivery within 2 days
September 14, 2020
Previous review

Liked that you can guarantee delivery within 2 days.

Date of experience: September 14, 2020
Montana
1 review
0 helpful votes
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Great gift
July 19, 2022

The recipients loved the gift. The wine & food were all delicious! Next day delivery was a great option & very reasonably priced.

Date of experience: July 19, 2022

From the business

Shop for gift baskets, wine gifts and more at GiftTree. From sympathy gifts to gourmet gift baskets, shop gift ideas for any occasion.


gifttree.com
Vancouver, WA, United States