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GiftRocket

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Germany
2 reviews
1 helpful vote
Follow Cecil B.
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What a great site
July 23, 2015

Used gift rocket for the first time 2 weeks ago. Wow, I want to thank someone for a job well done. Within an hour I received an email from the recipient saying thank you and he and his ire were heading out to dinner. This will be my go to site. Thanks. Cecil. F. Bowes

Date of experience: July 23, 2015
Texas
1 review
0 helpful votes
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Best way to send gifts!
December 27, 2020

This was by far the easiest and best way to send my Christmas presents. There are so many options for gift cards or direct deposit. It takes all the worry out of snail mail, or delays in shipping, or low inventory. It make giving and receiving gifts so easy and fun!

Date of experience: December 26, 2020
Maryland
1 review
2 helpful votes
Follow Rose A.
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Recently, I used a website to purchase and deliver an e-gift card for a friend in a town 1100 miles away. It was really easy and had lots of choices. There is a small service fee, but it was totally reasonable considering the amount of choices. You can recommend where someone uses the gift card, but if they want to use it somewhere else, they CAN! That's far more user friendly and flexible than most gift cards - truly a one size fits all gift!

Date of experience: March 1, 2017
California
1 review
2 helpful votes
Follow L M.
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I've purchased from GiftRocket several times now... and I LOVE it. I'm your typical last minute gift shopper, and GiftRocket has saved me every time by letting me to print out my own gift card in minutes.

GiftRocket really works out nicely as a present because while you get to "suggest/recommend" what the money should be used for, in the end, the recipient isn't stuck with a card to a store they don't like - they get the cash.

I've started using this at work (for my staff) and they love it.
Very highly recommended!

Date of experience: December 19, 2014
Illinois
1 review
0 helpful votes
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Quick and Easy
December 21, 2018

I didn't know what to get my supervisor, who is always getting me awesome gifts for the holidays. However, I knew of a particular restaurant that she likes in her area. Lo and behold, when I googled it, I found that I could get an online gift card, quick and easy. It was perfect!

Date of experience: December 20, 2018
California
1 review
31 helpful votes
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I can't process my card either. No response from giftrocket. How do I press a legal claim against this company? They are headquartered in Mountain View, Ca but have no phone number to contact. I want my $100 that belongs to me.

Date of experience: January 5, 2016
Gift R. GiftRocket Rep
over a year old

Hi Jane! Just send us an email at contact@giftrocket.com and they'll help you out with any issues!

New Jersey
1 review
3 helpful votes
Follow David U.
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A friend gave me a $150 giftrocket redemption code. I didn't process it for several months, because I never heard of giftrocket and didn't really understand how it's supposed to work. But when I went to redeem it, it was smooth. I asked for a paypal deposit, which came right away (easy for me to verify). In the interest of full disclosure, I got one of those review requests afterwards, and I wrote that I was happy. Then, I got another followup asking for me to write a review on any site. I then googled them to see how they're reviewed and noticed that they're getting slaughtered. Looks like Giftrocket is definitely going through some growing pains. But my personal experience was fantastic, and my sense of fairness compels me to write something to balance out others' complaints. I have no other connection with Giftrocket. Thanks

Date of experience: December 19, 2014
California
1 review
10 helpful votes
Follow E D.
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Awful!
August 12, 2014

Awful! Stay away! I ordered three gifts and the recipient wanted to deposit into her account ( an option available in lieu of a card). After the recipient redeemed the gifts she waited for them to hit her account. When the funds did not arrive, I contacted Giftrocket and received a response that my purchases were flagged for security reasons, which they don't disclose. Total BS! I bet that had I purchased actual gift cards, they would be bogus and not accepted by the vendor, with Giftrocket having my money. Requesting that the gift be redeemed into an account means that Giftrocket would actually have to send funds, which I believe they have no intention of sending; hence, the ridiculous security claim. Stay away!

Date of experience: August 12, 2014
Wisconsin
1 review
8 helpful votes
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NEVER USE! SCAM!
December 30, 2018

Any positive reviews are fake. They took my son's money for a gift to me, indicated that they'd deposit it into my account in 2-5 days (that was over two weeks ago) SOMEHOW to an account that ends in four digits that can't be any more different from my own. I'm guarding my bank account like a hawk. I hope these soulless criminals are proud of themselves.

Date of experience: December 30, 2018
Gift R. GiftRocket Rep
over a year old

Hi Holly! Sorry for the trouble here! Please reach out to us at support@giftrocket.com and someone will help out. Whether you had a typo in the account number or someone got a hold of your unique gift link, they'll help resolve the issue and make sure you get your gift money ASAP.

Sincerely,
GiftRocket Team

Arizona
2 reviews
5 helpful votes
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Very disappointing
December 20, 2017

Yes, as other has documented, you are initially lead to believe a specific gift merchant's certificate is available only to learn that following a deposit into the recipient's account, funds are available OR you
Can select another merchant. Guess what - that can take days!

Won't be using every again...

Date of experience: December 20, 2017
Gift R. GiftRocket Rep
over a year old

Hi Kris! Sorry for the confusion! Please email us at support@giftrocket.com and we can process full refund if GiftRocket wasn't exactly what you were looking for.

California
1 review
25 helpful votes
Follow j s.
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We ordered a $500 gift card from giftrocket to purchase tickets on ticketmaster.

1. Giftrocket simply transfer $500 into your Paypal account for a $27 fee.
2.10 days later and no money has been sent to our Paypal account.
3. Giftrocket have not replied to any emails regarding the missing money.

It is safe to say this company is a massive SCAM and all the positive comments are being made by whoever is behind the scam.

Date of experience: July 20, 2015
New York
1 review
0 helpful votes
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Very convenient
May 11, 2021

It was so easy to buy a gift card of my choice and send an ecard for Mothers day!
Although I could not get the specific online card all my mom had to do was transfer the funds to her account then she could use it for that specific place or anything else she'd rather have. So simple. Thank you Giftrocket!

Date of experience: May 10, 2021
Florida
1 review
8 helpful votes
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SCAM BEWARE
May 10, 2019

We bought a "gift card" for my son, who is in the Marines, to use at the commissary on base. He could not ever access the money and once I realized that the number given isn't a number that is ever answered, I called my bank and disputed it. My son then informed me that several other Marines told him that they were also never able to get their money. This company should be ashamed and I am going to report them to every possible place I can.

Date of experience: May 10, 2019
Utah
1 review
0 helpful votes
Follow Bridgette K.
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This was a life saver when we forgot a special event. With COVID and people working from home it is hard to go and just stop by. You buy the GC electronically and they send it electronically. No physical visit to the store or someone's house. Love this wish it had been around for years.

Date of experience: April 26, 2021
Texas
1 review
5 helpful votes
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Not a fan.
February 12, 2019

Maybe I'm old school, but just give me a gift certificate and be done with it. I confess that it was my error when I clicked the wrong box on my phone, but now I'm stuck with a $200 gift certificate that I can't even give away in my office. I am guessing they get advertising fees for promoting gift cards for certain large online stores.
If you want to give somebody a gift certificate that's as good as cash send a check or us Venmo.

Date of experience: February 12, 2019
Oklahoma
1 review
0 helpful votes
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Thank You GiftRocket
August 27, 2020

I was trying to send a gift certificate to my tenant as a "Mia Culpa". The website for their favorite restaurant was not user-friendly and I found myself spending WAY too much timer scrounging around the site. I tried a new search and GiftRocket came up. Within two minutes I had my gift certificate sent via email. SO EASY. Also, what I really liked, was that I got a "Thank you" from the recipient. I also received an "opened" notification from GR. You don't know how many times I have sent flowers or gift cards and never know if they got it. I will use this company again!

Date of experience: August 26, 2020
California
1 review
2 helpful votes
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www.giftrocket.com
March 25, 2015

I had a wonderful experience with Gift Rocket. I wanted to get a friend that lives on the other side of the country some money to have fun. They are in between residence at the moment, so mailing a physical gift card was out. Also, I don't have PayPal, so electronic transfer was out. GiftRocket fit perfect. I went online and made a gift card to my friends email address. They received the email it and chose to put the funds into their PayPal account. Easy :) I would certainly use them again.

Date of experience: March 24, 2015
New Jersey
1 review
0 helpful votes
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Highly Recommend
December 6, 2020

GiftRocket is super easy and super fast. My dad lives out of state and it makes gift giving a snap between us. I can't recommend GiftRocket enough for sending gift cards to businesses around the recipients area and well, ANYWHERE really! It's great

Date of experience: December 5, 2020
New York
1 review
19 helpful votes
Follow Kaity L.
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This is a site where you spend money to transfer money to someone else (hello, paypal). It is deceiving they have linked other companies to the "gift card" portion, when in reality you are simply paying to move money from accounts. I guess the only bonus you get from using Giftrocket is an "e-card" (something anyone could make in Photoshop, if not better than the ones available.) Lastly, the customer service is slow, my mother got me a giftcard for a restaurant and did not realize there was no affiliation. It took a while to get a response to correct this and get a refund. Save yourself time, and fees, this is not a great option.

Date of experience: October 8, 2015
Michigan
1 review
0 helpful votes
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Best Gift Idea Ever!
December 7, 2023

This is the best gift Idea ever! You as a buyer don't have to think about which gift card to buy the receiver can pick out their own. I love it and will use it again.

Date of experience: December 6, 2023

Overview

GiftRocket has a rating of 2.9 stars from 525 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with GiftRocket most frequently mention credit card, customer service and security team. GiftRocket ranks 7th among Gift Cards sites.

service
125
value
126
shipping
82
returns
65
quality
112
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