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Gettransfer

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RU
1 review
0 helpful votes
Follow Milana O.
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Highly recommended.
November 15, 2021

Gettransfer is an excellent service. Driver was waiting for our arrival at the airport. Was courteous and polite. Excellent value for money - highly recommended.

Date of experience: November 15, 2021
GetTransfer m. Gettransfer Rep
over a year old

We appreciate every your feedback, thank you!

Spain
1 review
0 helpful votes
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Thank you
February 13, 2023

The driver was professional and friendly. He arrive on time and was very careful with our belongings and ensured that everything was packed and loaded properly. I would highly recommend gettransfer.

Date of experience: February 12, 2023
GetTransfer m. Gettransfer Rep
over a year old

Dear Gettransfer user,
Thanks, we'll be waiting for you again!

Bulgaria
1 review
0 helpful votes
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Amazing service
May 4, 2022

Amazing service. Both transfers were lovely minivans with great drivers. Had to change both times and days of our transfers and gettransfer handled it with no issues! Would use again a 100%.

Date of experience: May 4, 2022
Greece
1 review
0 helpful votes
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We always use GetTransfer
December 20, 2021

We always use GetTransfer and they have always been cheap and good quality. The drivers arrive on time and the cars are clean. We have used them for about 10 transfers over the last 2 years.

Date of experience: December 20, 2021
California
1 review
0 helpful votes
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I've been using gettransfer for 3 months and it's a great service - nothing bad to say. Customer service is always ready for any for any quick questions.

Date of experience: June 28, 2021
GetTransfer m. Gettransfer Rep
over a year old

Good afternoon, thank you, every review makes us better!

Italy
1 review
0 helpful votes
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Thank you!
January 21, 2024

Our driver was there despite the fact our plane was delayed by over an hour - he had been tracking the flight. If only the airline was as efficient as Gettransfer.

Date of experience: January 20, 2024
GetTransfer m. Gettransfer Rep
12 months ago

Dear Gettransfer user, Thanks, we'll be waiting for you again!

GB
1 review
0 helpful votes
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Wow!
August 3, 2021

A Gettransfer journey is also typically far less expensive than a taxi. The only true disadvantage of utilizing the Gettransfer app is that you can receive a lot of offers.

Date of experience: August 3, 2021
Italy
1 review
0 helpful votes
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The driver was very friendly and the car was big and clean. The driver went out of his way to find a shop that sells a continental converter plug because I forgot mine. I highly recommend GetTranfer

Date of experience: July 14, 2021
GetTransfer m. Gettransfer Rep
over a year old

Thanks, we'll be waiting for you again!

Italy
1 review
0 helpful votes
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I have booked Gettransfer for my daughter's trip to Naples in a few weeks, and so far the service has been excellent, communications have been very good, and the pricing has been very reasonable.

Date of experience: July 13, 2021
GetTransfer m. Gettransfer Rep
over a year old

Good afternoon, thank you, every review makes us better!

Italy
1 review
0 helpful votes
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Fabulous service
July 17, 2022

Fabulous service, we have used gettransfer many times in different countries, they are always professional, on time and friendly. Would definitely recommend

Date of experience: July 16, 2022
GetTransfer m. Gettransfer Rep
over a year old

Hi there Barry,
Thanks, we'll be waiting for you again!

AE
1 review
0 helpful votes
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Booked a return transfer from Dubai to abu Dhabi. Never showed up at pick up point. And still charged me the full cost. Be very careful.

Date of experience: October 5, 2022
Turkey
1 review
0 helpful votes
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I had received the confirmed travel time 24th before. I called customer service who explained all the neccessary information for using the transfer. I was promptly sent a departure time via email.

Date of experience: July 9, 2022
Michigan
1 review
0 helpful votes
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Great
April 25, 2022

We had to get from LAX to our hotel at Huntington Beach CA and found gettransfer on Google.
Their website was extremely user friendly and it made the booking experience very simple.

Date of experience: April 25, 2022
Portugal
1 review
1 helpful vote
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I Got cheap ride then Uber and accept immediately it was the mistake. I almost robbed, never again, thanks lord.

Date of experience: February 11, 2024
GetTransfer m. Gettransfer Rep
12 months ago

Hey there

We're really sorry to hear something went wrong. We're going to do everything we can to put it right, so please email your booking reference to info@gettransfer.com

GB
1 review
0 helpful votes
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Fantastic service!
June 20, 2022

Absolutely fantastic service, easy website to use, changes made whilst out on holyday were no issues! Complete ease of mind by gettransfer. Would highly recommend and will be using again.

Date of experience: June 20, 2022
Israel
1 review
0 helpful votes
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Highly Recommended
June 16, 2022

We used gettransfer.com from Hurghada Airport to our hotel. They are very professional. Service was excellent. Will book with them again without any hesitation. Highly Recommended.

Date of experience: June 15, 2022
Washington
1 review
0 helpful votes
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ALERT...GetTransfer- TOTAL SCAM
March 6, 2023

This company is not RELIABLE. I reserved a round trip for January 2 -7 2023 between JFK and a hotel in Times Square. It cost me $334.02. The first trip went without a problem. For the 2nd trip, the night before I confirmed it, because it was going to be at 1am and I wanted to be relax. At the time indicated the driver didn't showed up. I contact GetTransfer through Telegram and he/she tried to contact the driver but didn't have response. He / She wrote "Please apply to our email address: *******@gettransfer.com describing your negative experience, our e-mail specialists will provide you with further instructions regarding the payment you did.
In this situation, we can offer you to start searching for local transport. We do sorry for the inconvenience you have to face."

At 1:30am I had to contact UBER and in 3 mins I had a vehicle to takes us to JFK. I wrote GetTransfer for the refund of $167.01 of that 2nd trip and they don't want to refund my money. They want to keep it in the account I have with them for a future trip, but I don't want to travel again with them. THEY ARE NOT RELIABLE!

They now says that their User's Agreement establishes that the balance will be returned to their account.

Also there are messages from drivers who allege they are not paid for their services.

Date of experience: March 6, 2023
GetTransfer m. Gettransfer Rep
over a year old

Dear Norman,

I am pleased to inform you that we have issued a full refund. Please allow up to 30 days for the transaction to go through - it depends on your bank.

Once again we are sorry for the inconvenience caused and hope you are happy with how we resolved the issue

Canada
1 review
0 helpful votes
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Scammers alert
December 23, 2022

This site is a scam they do not pay the drivers please look at their reviews before booking they are scammers

Date of experience: December 21, 2022
Spain
1 review
0 helpful votes
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Fantastic service
December 18, 2021

Contrary to a less pleasant experience with gettransfer service on our previous trip to Alicante in October of this year, the service on our recent trip to Bilbao was fantastic.

Date of experience: December 18, 2021
GB
1 review
0 helpful votes
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Scam Website
January 9, 2024

These people are conmen who do not pay their drivers and so customers are left in the lurch and do not get picked up. Based in Hong Kong, no recourse, no refund, no customer service.
PLEASE AVOID!

Date of experience: January 9, 2024
GetTransfer m. Gettransfer Rep
12 months ago

Hey there

We're really sorry to hear something went wrong. We're going to do everything we can to put it right, so please email your booking reference to info@gettransfer.com

Overview

Gettransfer has a rating of 3.4 stars from 704 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Gettransfer most frequently mention excellent service, return trip and friendly driver. Gettransfer ranks 1st among Moving Service sites.

service
604
value
373
shipping
175
returns
119
quality
428
This company responds to reviews on average within 14 days