Gettransfer is an excellent service. Driver was waiting for our arrival at the airport. Was courteous and polite. Excellent value for money - highly recommended.
The driver was professional and friendly. He arrive on time and was very careful with our belongings and ensured that everything was packed and loaded properly. I would highly recommend gettransfer.
Dear Gettransfer user,
Thanks, we'll be waiting for you again!
Amazing service. Both transfers were lovely minivans with great drivers. Had to change both times and days of our transfers and gettransfer handled it with no issues! Would use again a 100%.
We always use GetTransfer and they have always been cheap and good quality. The drivers arrive on time and the cars are clean. We have used them for about 10 transfers over the last 2 years.
I've been using gettransfer for 3 months and it's a great service - nothing bad to say. Customer service is always ready for any for any quick questions.
Good afternoon, thank you, every review makes us better!
Our driver was there despite the fact our plane was delayed by over an hour - he had been tracking the flight. If only the airline was as efficient as Gettransfer.
Dear Gettransfer user, Thanks, we'll be waiting for you again!
A Gettransfer journey is also typically far less expensive than a taxi. The only true disadvantage of utilizing the Gettransfer app is that you can receive a lot of offers.
The driver was very friendly and the car was big and clean. The driver went out of his way to find a shop that sells a continental converter plug because I forgot mine. I highly recommend GetTranfer
Thanks, we'll be waiting for you again!
I have booked Gettransfer for my daughter's trip to Naples in a few weeks, and so far the service has been excellent, communications have been very good, and the pricing has been very reasonable.
Good afternoon, thank you, every review makes us better!
Fabulous service, we have used gettransfer many times in different countries, they are always professional, on time and friendly. Would definitely recommend
Hi there Barry,
Thanks, we'll be waiting for you again!
Booked a return transfer from Dubai to abu Dhabi. Never showed up at pick up point. And still charged me the full cost. Be very careful.
I had received the confirmed travel time 24th before. I called customer service who explained all the neccessary information for using the transfer. I was promptly sent a departure time via email.
We had to get from LAX to our hotel at Huntington Beach CA and found gettransfer on Google.
Their website was extremely user friendly and it made the booking experience very simple.
I Got cheap ride then Uber and accept immediately it was the mistake. I almost robbed, never again, thanks lord.
Hey there
We're really sorry to hear something went wrong. We're going to do everything we can to put it right, so please email your booking reference to info@gettransfer.com
Absolutely fantastic service, easy website to use, changes made whilst out on holyday were no issues! Complete ease of mind by gettransfer. Would highly recommend and will be using again.
We used gettransfer.com from Hurghada Airport to our hotel. They are very professional. Service was excellent. Will book with them again without any hesitation. Highly Recommended.
This company is not RELIABLE. I reserved a round trip for January 2 -7 2023 between JFK and a hotel in Times Square. It cost me $334.02. The first trip went without a problem. For the 2nd trip, the night before I confirmed it, because it was going to be at 1am and I wanted to be relax. At the time indicated the driver didn't showed up. I contact GetTransfer through Telegram and he/she tried to contact the driver but didn't have response. He / She wrote "Please apply to our email address: *******@gettransfer.com describing your negative experience, our e-mail specialists will provide you with further instructions regarding the payment you did.
In this situation, we can offer you to start searching for local transport. We do sorry for the inconvenience you have to face."
At 1:30am I had to contact UBER and in 3 mins I had a vehicle to takes us to JFK. I wrote GetTransfer for the refund of $167.01 of that 2nd trip and they don't want to refund my money. They want to keep it in the account I have with them for a future trip, but I don't want to travel again with them. THEY ARE NOT RELIABLE!
They now says that their User's Agreement establishes that the balance will be returned to their account.
Also there are messages from drivers who allege they are not paid for their services.
Dear Norman,
I am pleased to inform you that we have issued a full refund. Please allow up to 30 days for the transaction to go through - it depends on your bank.
Once again we are sorry for the inconvenience caused and hope you are happy with how we resolved the issue
This site is a scam they do not pay the drivers please look at their reviews before booking they are scammers
Contrary to a less pleasant experience with gettransfer service on our previous trip to Alicante in October of this year, the service on our recent trip to Bilbao was fantastic.
These people are conmen who do not pay their drivers and so customers are left in the lurch and do not get picked up. Based in Hong Kong, no recourse, no refund, no customer service.
PLEASE AVOID!
Hey there
We're really sorry to hear something went wrong. We're going to do everything we can to put it right, so please email your booking reference to info@gettransfer.com
Answer: . WARNING. Driver didn't show and cost me £90 more. Prior to booking this company I asked how I would find my driver and was told by 'Nick | Team Leader of Support Division' that my driver would meet me in the Arrival's Hall holding a card with my name on it. On this basis I booked and paid £88.88 for my private transport to and from Benidorm. However on the actual day of my travel an email was sent to me informing me that the driver would meet me outside Costa coffee at the airport and I was to call him when I arrived. I arrived at Costa coffee at 7:15. Pm. I had no information of how to contact him nor had his phone number, also I had no internet or telephone connection so could not do anything but wait there assuming that he would come and look for us. We waited 40 minutes with no sign of him, my wife asked several officials of the parking outside Costa coffee but no one had heard of the company. I therefore decided to pay the 100 euros taxi fare to get to my hotel. I contacted Gettransfers and cancelled my return journey because I had no confidence that a driver of yours would arrive to take me to the airport to catch my plane home. I have contacted gettransfers asking for refund after dozens of emails they refunded half of my payment and after another round of emails they have refunded the other half of my payment into 'a gettranfers account' so that I ca use it on another booking. As if I am stupid enough to use them again, So No I did not get my money back I shall now be taking gettransfers to County Court for full compensation, iam not bothered about the money just want a County Court Judgment against them. I would advise everyone to steer clear of this cowboy company. Go with a trusted company
Answer: Do not use them - they are a SCAM You prepay - they do not turn up - they offer you a credit only even though they never turned up Never ever trust them
Gettransfer has a rating of 3.4 stars from 704 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Gettransfer most frequently mention excellent service, return trip and friendly driver. Gettransfer ranks 1st among Moving Service sites.
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