Gettransfer

Perfect service. They are my favorite car arranging platform when traveling to different places. You can even book a VIP car for a single trip or for the whole day at an amazing hourly rate.

Efficient from start to finish but the drivers use of his mobile phone when descending to the valley on mountain roads with hairpin bends was maybe too exciting!

Excellent service and efficiency. We were two women with children visiting Rome. Ricardo our driver was an excellent English speaker and drove safely. Very good value for money.

Excellent service. Live 24 chat is a great tool. Staff responded quickly and were very helpful. Well worth the money as opposed to losing time on trains/buses. Door to door service. Will use again.

We used Gettransfer to take us from Schiphol airport to central Amsterdam and back. It was a highly positive experience. The drivers were on time and spoke excellent English

In general, my transfer using GetTransfer went fine. The driver was a professional, and the service was at the proper level. I can recommend the company.

Easy to book and my fabulous driver made the transfer easy too. There was a lot of traffic in Paris, but he knew where we were going and how to get there quickly all without gps.

We booked gettransfer for this year and had to cancel due to COVID-19. We have rebooked for next year and had no problems, only having to pay the 3 euros extra for a better vehicle. It is normal service during this exceptional time.

Very comfortable transfer from Innsbruck airport to Obergurgl. The driver was waiting for us as we came through the baggage claim area and we were on the road almost straight away.

This service has been shown to be straightforward, reasonably priced, and dependable, with good communication from the provider when necessary. I highly recommend this service.

We give 5 stars because our driver and our car were brilliant. Everything went to plan. Nothing more to say except that we will be booking again through the website.

Super service. Early both times and very helpful and courteous. Making changes to my booking was also straightforward when I had to amend the location.

Excellent transfer company if you need child car seats. We ordered a return with two child seats in Gran Canaria and they came age appropriate and on time. The driver was super friendly and helpful.

Service is ok, safety is really good, but the rates for VIP could be better! I like the service, safe driving makes you feel really comfortable, but the rates are like Maybach. I use only VIP cars for my bussines trips and gettransfer make theire offers competative but still high. Hope to get any discount in future.

I used GetTransfer for a long-distance journey, and it was the most comfortable ride I've had. The vehicle was spacious and clean, and I arrived at my destination feeling refreshed.

My flight to Paris was delayed and I was able to contact him to let hom know. As a woman traveling alone at night, it felt very safe to know he would still be meeting me! Excellent service.

Don't turn up after flight delays of more then 1 hour, ditch you and keep payment. Other companies track your flight and know when to be there... on time. DO NOT USE THEM

I booked with this company for a pick up transfer in Tokyo Japan. First transfer went smoothly. They send you a email with a 5% discount for a return trip.
I booked and paid a premium price for a 2023 van as we had our two grandchildren with us. Just before it was to arrive they said we were to be picked up in a 1997 van ( 26 years old) I was unhappy about that so first alarm bell.
We waited at our hotel for the transfer pick up and it NEVER arrived. 45 minutes of waiting and we had a international flight to get. We almost missed our flight and were the last passengers to check in. I called the driver and they said can you wait another 30 minutes! I said impossible as we will miss our flight.

The driver said they had refunded me (photo below) as it was their mistake - this would have been ok as I had to pay for another transfer. But NO - get transfer only offer a credit even though they cancelled the booking- they can NOT be trusted and are a scam company- be very aware of booking a return transfer with them as this is how I got scammed. Scammed me on the model year of van (2023 to 1997) which I paid a premium for then never showed up!
Driver texted me to say they missed the details of my booking.
Also a lot of reviews say they do not pay their drivers- DO NOT use them - first time I have been scammed in my life

Still no refund and one month later

Look elsewhere for transfer services
Do not use. I booked a transfer with them from Lyon Airport to Lyon Downtown (and return). The driver never showed up at the airport (10 PM, and it was snowing), I called customer service, and I was told, as they also couldn't contact the driver, that I was on my own (actually, I had to call them a second time to find out). I asked for a reimbursement for the extra cost I had to pay, they are answering they still have to contact the driver (after 10 days!) to find out what happened. Then they cancelled also the return leg, I was left on my own to find another taxi in a few days. All that cost me 128.28 euros, instead of the 64.60 agreed. I asked what is their policy if the driver doesn't show up, they do not have any, you are left on your own. One of the worst transfer companies I ever used. Customer service useless.
Update: they refuse even to refund the amount I paid to them to book the transfers they didn't honor. You can see it also in their reply here, they apologize, but do not even mention to give my money back! Look elsewhere for transfer services, there are better companies.

The booking confirmation and updates were sent quickly, so I could relax knowing that my transfer was confirmed. The driver also contacted me on Whatsapp the day before to confirm the transfer.