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GettransferReviews 714

2.9

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Gettransfer Reviews Summary

Gettransfer has a rating of 2.9 stars from 714 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Gettransfer most frequently mention customer service, bank account and scam company. Gettransfer ranks 2nd among Moving Service sites.

service
613
value
382
shipping
182
returns
127
quality
437
This company responds to reviews on average within 1 day

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Portugal
1 review
0 helpful votes
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Many thanks.
March 14, 2022

It was a top transfer service. We booked a round trip from Novosibirsk airport to Kemerovo. Everything was great and without delay. The price was much better than in other companies. The driver was friendly and helped us with the luggage. Many thanks.

Date of experience: March 14, 2022
Spain
1 review
0 helpful votes
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Good gettransfer
March 13, 2022

I was heading to a party and decided to give gettransfer a try and downloaded the app. Among many options I was offered the one with a new Tesla came as a surprise, 'cause I heard a lot about riding in fancy cars. Just in 25 minutes it was up my front door. I hopped in and arrived at the party in style.

Date of experience: March 13, 2022
Canada
1 review
0 helpful votes
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Many thanks.
March 12, 2022

It was a top transfer service. We booked a round trip from Dovodedovo airport to the railway station. Everything was great and without delay. The price was much better than other companies. The driver was friendly and helped us with the luggage. Many thanks.

Date of experience: March 11, 2022
Texas
1 review
0 helpful votes
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I've ordered an minivan for my family to Minneapolis airport. An hour before the pickup, the carrier texted me to say that he wouldn't be able to meet us as the highway had been closed due to weather conditions. It was quite nervous as we were afraid of missing the flight. I contacted the gettransfer support service and within 30 minutes they sent me contact details of a nearby carrier. The car was a higher class but we did not have to pay extra for it.

Date of experience: March 10, 2022
Italy
1 review
0 helpful votes
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Excellent!
March 7, 2022

GetTransfer really came through for us and helped make a last minute change to our reservation when we discovered that our flight had been moved an hour.

Date of experience: March 7, 2022
Canada
1 review
0 helpful votes
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Good service
March 7, 2022

Will use again in the summer, was not the cheapest option when I searched but sometimes relibale service is the most important thing and less hassle is most welcome on a holiday!

Date of experience: March 7, 2022
Canada
1 review
0 helpful votes
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Used gettransfer for the umpteenth time and every time they never let us down. We got caught up in customs and the driver had to wait over an hour but he was there with a smiling face. Thank you gettransfer.

Date of experience: March 5, 2022
Michigan
1 review
0 helpful votes
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Excellent service
March 3, 2022

Excellent service. Live 24 chat is a great tool. Staff responded quickly and were very helpful. Well worth the money as opposed to losing time on trains/buses. Door to door service. Will use again.

Date of experience: March 3, 2022
France
1 review
0 helpful votes
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Nice
March 2, 2022

I have used gettransfer in France and in Spain and I must say that although I was cautious of using a new service, their customer service and directions were impeccable.

Date of experience: March 2, 2022
Spain
1 review
0 helpful votes
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Super profesional
March 2, 2022

¡Un equipo super profesional! Todo paso sin problemas, las solicitudes comenzaron a llegar por correo rápidamente. Una amable señorita me contactó, discutimos todos los detalles, teníamos mucha equipaje y estábamos preocupados. Pero todo salió bien. Les recomiendo este servicio mis amigos.

Date of experience: March 2, 2022
Hungary
1 review
0 helpful votes
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We use have used Gettransfer a few times now and we can not fault them at all. We have just used them for transfers to and from Budapest airport and they were punctual, polite and a nice clean vehicle.

Date of experience: March 1, 2022
Germany
1 review
0 helpful votes
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Very comfortable
February 25, 2022

Very comfortable transfer from Innsbruck airport to Obergurgl. The driver was waiting for us as we came through the baggage claim area and we were on the road almost straight away.

Date of experience: February 25, 2022
GB
1 review
0 helpful votes
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Good
February 24, 2022

I was worried as my pickup was at 04:40, and if it had not showed up my other options were non existent. It was my first time to use gettransfer.com. I was going from Paphos town to Paphos airport in Cyprus.

Date of experience: February 24, 2022
Spain
1 review
0 helpful votes
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Tuvimos la experiencia
February 23, 2022

Tuvimos la experiencia de pedir un coche de primera clase cuando estábamos de vacaciones en Italia. No tuve que esperar mucho, el auto llegó rápido. La calidad supreende por el precio. Conductor muy agradable y educado. Viajamos muy a menudo, creo que utilizaremos los servicios de esta empresa nuevamente

Date of experience: February 23, 2022
Washington
1 review
0 helpful votes
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Refuse to refund back to card, even after the trip being a month away and payment only being made yesterday. Insist on keeping it as 'credit' on the account. The most unhelpful customer service. I recommend using different transfer companies.

Date of experience: February 22, 2022
France
1 review
1 helpful vote
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Awful…is there a zero rating?
February 21, 2022

Fine I guess right up to the point where carriers decide not to fulfil their obligations and cancel as your flight arrives. Left us at the airport 90 miles from our resort with 6 children. Zero support, zero accountability, nobody with any responsibility or acumen, absolutely abysmal. A joke of an organisation…. Never again, ever. Pathetic and an absolute disgrace to the ski industry

Date of experience: February 21, 2022
California
1 review
0 helpful votes
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Good service!
February 21, 2022

First time we have used transfer services with this company and wow, we were really happy in every way. Best transfers I have ever had by far in all the 6 times I have visited Turkey and I have always used private transfers.

Date of experience: February 21, 2022
Spain
1 review
0 helpful votes
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Great service
February 18, 2022

Booked for a trip for one with big bags from Schipol to uni accommodation. Changed number of passengers with less than 24 hours notice - heard back v quickly. On the day we had a call as we were collecting bags with advice on where to come with WhatsApp pictures sent to make it even easier. Lovely driver. Great service.

Date of experience: February 18, 2022
Israel
1 review
0 helpful votes
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Very easy to book
February 17, 2022

Very easy to book and pay online, clear instructions as to where the driver will meet you, confirmation receipt, pre arrival email and text on arrival. Very pleasant and helpful driver and car in very good condition. Would definitely book again.

Date of experience: February 17, 2022
Florida
1 review
0 helpful votes
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Thanks!
February 16, 2022

Arriving in a foreign country where I speak only a little of the language is daunting enough - so hiring this service gave me peace of mind. The driver contacted me often (text and phone calls) as I waited and was extremely polite and responsive. I enjoyed a quiet ride to my destination, where again the driver was both polite and helpful.

Date of experience: February 16, 2022

From the business

GetTransfer.com is the international service of booking transfers and car rental with a personal driver. We offer our services in 150 countries around the world.