I booked a transfer for 2 adults and 2 kids from our hotel to Paris Disneyland. The driver was on time, waited for us at the reception, helped us with the stroller, and then took us to the van provided which had the 2 children seats. The driver was friendly and efficient, and the van in excellent condition. We had a very good trip. I recommend it.
I booked with GetTransfer for my holiday in Istanbul to go from the airport to the hotel and back on the recommendation of a friend. Booking and payment online was totally straightforward, and the meeting place at the airport was clearly explained with pictures and instructions.
Dear Gettransfer user, Thanks, we'll be waiting for you again!
I was recently in Istanbul and used gettransfer several times. The drivers were polite and friendly. They spoke English, which was important for me since I don't speak Turkish. The prices were reasonable and in line with local rates.
Dear Client,
Thank you! We’ll do our best for you!
I always use this company and they are on time, give me the best price and they are the mosy helpful. The drivers could't be more friendly. It's refreshing to have a go-to company for transfers, who are consistent.
I have no issues about the service at all! The drivers are very polite and professional. Taxis and similar services are more expensive than Gettransfer. I constantly use Gettransfer when travelling between cities.
The driver was extremely reassuring when we hit a terrible traffic jam on the Paris outer ring road connecting CDG and Orly. He was also very helpful in taking account of my age in helping load the cases.
Gettransfer exceeded all expectations. The driver met me at Gatwick airport, took my suitcase to the car, and then drove me to my hotel quickly and comfortably. An excellent service and thoroughly recommended.
Dear Gettransfer user, Thanks, we'll be waiting for you again!
We couldn't find our driver when we arrived in Limassol. The Internet was not connected and it was hard to walk with the luggage. It's good that before the flight we had saved the driver's contacts and asked the airport worker to call him. The driver found us quickly, apologized and helped with luggage. We were happy with the transfer.
I've ordered an minivan for my family to Minneapolis airport. An hour before the pickup, the carrier texted me to say that he wouldn't be able to meet us as the highway had been closed due to weather conditions. It was quite nervous as we were afraid of missing the flight. I contacted the gettransfer support service and within 30 minutes they sent me contact details of a nearby carrier. The car was a higher class but we did not have to pay extra for it.
This is the third time I have used GetTransfer and once again the service has been excellent. Actually in this case I had to cancel my trip due to my flight being cancelled, and I received a refund very quickly.
Dear Client,
Thank you! We’ll do our best for you!
We used gettransfer for a trip between two airports, so it was the ultimate airport transfer! It was really comfortable, very clean car. The driver was very attentive. It could have been stressful, but they made it a very good experience. If we have the opportunity we will use them again.
Dear Gettransfer user, Thanks, we'll be waiting for you again!
Hi, the worse company ever! For the 3rd time they disappointed us. the first 2 times their drivers never showed up and we were a large group going to the airpot so ended up being late as we had to find 2 alternative ways of transport and we wasted time once we understood that Get Transfer is just not a reliable company with reliable drivers. And the last one was yesterday... a driver showed up with a van so dirty and smelled like garlic all over... none of us could get in as the smell was so srtong. I raised my issues each time and it took me 3 times to understand that not only they will NOT refund you your money NOR give you a credit. It's just a bad company overall and I would never use them again.
Hey there
We're really sorry to hear something went wrong. We're going to do everything we can to put it right, so please email your booking reference to info@gettransfer.com
Very impressive service from start to finish. Arrived on time, communication of the drivers was fantastic, 10mins before they arrival they text you, 10/10. Cars are clean, felt very safe, well done to nazim for arrival and worlf for departing. Will definitely use this service again when I return to Paris.
I have been using gettransfer for almost a year and have been satisfied. Transfers go smoothly, the cars are clean and comfortable. All the drivers have been very professional without exception. And it's really convenient that I can order a trip and pay for it online. The prices are pleasantly surprising too.
Dear Gettransfer user,
Thanks, we'll be waiting for you again!
My travel companion had a medical emergency and had to fly home from our trip to Costa Rica. She needed a ride to get to her car, so I booked a ride through gettransfer. Big mistake. They never showed up to pick her up, and when I tried to get a refund, they only offered me another ride. As if I was going to trust them to ever pick me up. I will never recommend this service. And when you give them the review they deserve, Dianne offers to look into getting you a refund, which they don't.
Dear Client,
We’re very sorry to hear about the problems you faced. Please send your transfer number to info@gettransfer.com using subject SITEJABBER or leave it in a comment below and our investigation team will review it and get your money back as soon as possible.
We had booked gettransfer for our transfer from the airport to the cruise ship terminal in Barcelona. Our flight was significantly delayed and we had a really short window to actually get to the ship. But everything was amazing because of driver's professionalism.
Thank you! We’ll do our best for you!
Used gettransfer on June 22 for a transfer from Rome airport to our hotel in the city center and then for the return 4 days later. The driver was waiting at the airport for us holding a sign with our name on it.
We had the experience of a dubious trip with a local transfer company who stupidly did not understand each other and the driver could not find us. To get to the second city we took Gettransfer and we were satisfied. For our second trip to the airport it was a comfortable car and a professional driver, we had a pre-call, the car picked us up on time.
Thanks, we'll be waiting for you again.
Why all the negative reviews? Gettransfer is the best way of getting around here in Paris. Hey, negative reviewers! Before writing about Gettransfer first try old local yellow taxis on the way to the airport.
Booked a Gettransfer for a family trip and it was an excellent experience. Ordering was a very simple process through the mobile app. The driver arrived on time, which was very important for us as a family with small children.
Dear Gettransfer user, Thanks, we'll be waiting for you again!
Answer: . WARNING. Driver didn't show and cost me £90 more. Prior to booking this company I asked how I would find my driver and was told by 'Nick | Team Leader of Support Division' that my driver would meet me in the Arrival's Hall holding a card with my name on it. On this basis I booked and paid £88.88 for my private transport to and from Benidorm. However on the actual day of my travel an email was sent to me informing me that the driver would meet me outside Costa coffee at the airport and I was to call him when I arrived. I arrived at Costa coffee at 7:15. Pm. I had no information of how to contact him nor had his phone number, also I had no internet or telephone connection so could not do anything but wait there assuming that he would come and look for us. We waited 40 minutes with no sign of him, my wife asked several officials of the parking outside Costa coffee but no one had heard of the company. I therefore decided to pay the 100 euros taxi fare to get to my hotel. I contacted Gettransfers and cancelled my return journey because I had no confidence that a driver of yours would arrive to take me to the airport to catch my plane home. I have contacted gettransfers asking for refund after dozens of emails they refunded half of my payment and after another round of emails they have refunded the other half of my payment into 'a gettranfers account' so that I ca use it on another booking. As if I am stupid enough to use them again, So No I did not get my money back I shall now be taking gettransfers to County Court for full compensation, iam not bothered about the money just want a County Court Judgment against them. I would advise everyone to steer clear of this cowboy company. Go with a trusted company
Answer: Do not use them - they are a SCAM You prepay - they do not turn up - they offer you a credit only even though they never turned up Never ever trust them
Gettransfer has a rating of 3.3 stars from 704 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Gettransfer most frequently mention excellent service, return trip and friendly driver. Gettransfer ranks 1st among Moving Service sites.
Thanks for the great feedback – we’re delighted that you’re happy with Gettransfer