• Gettington

Overview

Gettington has a rating of 1.9 stars from 199 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Gettington most frequently mention customer service, order anything, and late fees problems. Gettington ranks 792nd among Discount Shopping sites.

  • Service
    25
  • Value
    21
  • Shipping
    22
  • Returns
    14
  • Quality
    19
6
See all photos

What reviewers want you to know

Positive highlights

No positive highlights yet

Critical highlights

  • When I talked with the Customer Service rep she didn't understand what the problem was.
How would you rate Gettington?
Top Positive Review

“Sorry to see them go.”

Lynda M.
5/2/21

I have never had any issues with Gettington. Maybe it was the particular items I bought I don't know. I just know that I will miss the products they do offer. But on the bright side, I do shop Country Door and Grandin Road along with Wards and Ginny's to name a few so all will not be lost. Good luck to those who will now be laid off etc...

Top Critical Review

“Don't give them your business.”

Tamara M.
4/18/21

Update: The company is closing, that's why everyone's accounts are being closed. Why couldn't they just tell people that? I paid my bill down to the very last payment for $68 which will be due Mid-May. I was never late and used the account responsibly, only making another purchase once the last one was paid off and never returned anything. The next thing I know, I receive a notification from Experian stating my Gettington account was closed/settled due to inactivity. I never received any notice at all from the company and my credit score has increased by 53 points this year so they can't even say their annual financial review for me was derogatory. Very bad business practice.

Reviews (199)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (63)
Thumbnail of user lyndam202
1 review
2 helpful votes
May 2nd, 2021

I have never had any issues with Gettington. Maybe it was the particular items I bought I don't know. I just know that I will miss the products they do offer. But on the bright side, I do shop Country Door and Grandin Road along with Wards and Ginny's to name a few so all will not be lost. Good luck to those who will now be laid off etc...

Products used:
Seasonal, Kitchen, Household,Bathroom

Service
Value
Shipping
Quality
Thumbnail of user bennym60
1 review
2 helpful votes
April 30th, 2021

I've never had any bad service from Gettington. Paid my bill on time and sometimes make an early payoff. The last thing I bought was a dining table and chairs. It was perfect! The best table I've ever purchased. I hate to see you go Gettington you will be missed in this household.

Products used:
Electronics, outdoor grill, dining table and chairs.

Service
Value
Shipping
Quality
Thumbnail of user bettyr486
1 review
1 helpful vote
June 16th, 2021

Loved this company and it's breaking my heart that they have closed. I had nothing but good luck with every purchase have ever made from this company.

Thumbnail of user luzf21
1 review
1 helpful vote
July 18th, 2021

I was about to buy gift for my son. This site has helped purchase gifts for Christmas and birthday. Sorry they are closing.

Service
Value
Shipping
Returns
Quality
Thumbnail of user mistym28
1 review
14 helpful votes
December 11th, 2017

First Of all I've had them for a couple years! Very addictive! :) Good Quality products, Huge selection, Great sale prices from time to time, Fast delivery and easy to set up automatic payments. Some people I see here complaining seem to either pay their bill late and Don't expect a call for payment, Or are notorious Returners!. Give them a chance. Great Company *****

Thumbnail of user nancyk79
25 reviews
42 helpful votes
September 6th, 2018

Well, I can say nothing negative about this company. I got approved and is waiting for my order to arrive. I will be back on this site to do another review about my shipping and product review. So far my experience went smooth and plus they are very similar to Fingerhut.com. I think Fingerhut has more items but I wanted to try this store to see what it's like. I had no issues so far. I can't believe all the negative reviews on this store. I just hope I have a better experience with my products and getting my stuff on time or before time.
On Sept. 11,2018, I received my first order from this company. I ordered The Bucket of Sweets with different kinds of sweets like candies like airheads and m&m's caramel popcorn. I must say the package came just the photo wrapped with ribbons. A perfect gift for anyone for any occasion. We enjoyed it very much. The con is the high price, this item cost $69.00 with the shipping my total was $84.98. Way too much for the amount I got. I got about 14 pieces of candy and they were average sizes like the skittles and m& m's, the cost was too high. I recommend this site to my friends and family. I had problems with this site. The shipping was UPS, which I think most of the drivers are idiots and don't care about their packages because this package I received had come with a tin can and it was dented.

Thumbnail of user christinem391
Christine M.
1 review
1 helpful vote
January 4th, 2019

Customer service is great not one problem reccomend to everyone thanks refunded fast promo code work great great service and great products will be keeping this account

Thumbnail of user stefanyr
2 reviews
2 helpful votes
August 6th, 2018

I always order a lot of clothes on this website, the quality is perfect and the shipping is very fast

Thumbnail of user steveos
1 review
1 helpful vote
November 26th, 2016

I say, it's an easy to use website, nice opening credit limit, fast shipping, what else could anyone want from an online merchant? I now own a nice Kawasaki Mens 26" 21-Speed Mountain Bike, Yay! (keeping it G rated)

Thumbnail of user sandrah18
1 review
3 helpful votes
December 12th, 2013

I have been a customer for a little under a year and never had a problem-my items come right on time and they are always correct-I have cancelled and order and had no problems-I love shopping on line because I hate crowds and love that I have this option-all credit card interest changes are ridiculous but we need them for convience

Thumbnail of user chriss298
1 review
4 helpful votes
September 2nd, 2015

I ordered a TV and many other items over the last 2 years. Everything has always arrived on time and in great shape. I went through a very bad divorce two years ago and Gettington has helped me replace lost items due to the divorce. I have never had an issue, and I would recommend them to everyone.

Thumbnail of user abraml13
1 review
1 helpful vote
August 15th, 2016

I am very satisfied doing business with GETTINGTON. It has the best merchandise that anyone can purchase. I will inform anyone to shop at GETTINGTON It is the best. MR> ABRAM LAWSON, PhD.

Thumbnail of user samj76
1 review
0 helpful votes
February 23rd, 2016

I have been a customer for about a year, no complaints., will keep on shopping there.

Thumbnail of user deand118
1 review
5 helpful votes
January 14th, 2014

Been a loyal customer since summer of 2011. Started out with a $300.00 credit limit, up to $2700. 00 now. Have bought quite a bit from them since I opened this account without any issues. Always quick to ship, pricing it decent compared to alot of company's I've looked at. Product line is decent and getting better daily. I can't believe all the bad reviews I've seen in here either. Personally I haven't had the issues that any of these people in here have. Would and have recommended this company to others to buy from!

Thumbnail of user tommyd17
1 review
2 helpful votes
December 23rd, 2013

I've been shopping here for 3 years. In that time I've had nothing but respectful customer service, And a pleasant experience. I signed up for the email notifications, And ended up getting my Kitchenaid pro 600 mixer for $80 less than anybody else I could find online, and this was for brand new, not referb. Like any place else you gotta have a little discipline and wait for things to go on sale. Will buy from them again.

Thumbnail of user gregg155
1 review
3 helpful votes
December 3rd, 2014

Been buying from them for over a year and have purchased so fairly expensive stuff. Their credit is easy... everything showed up as promised... no complaints here!

Service
Value
Shipping
Quality
Thumbnail of user carolg85
1 review
2 helpful votes
December 4th, 2016

I have gotten items from this company for years.
Never a problem. Never missed anything. Forgot I ordered something once. With millions of people ordering there are always going to be a certain percentage of disgruntled people
Don't buy online if you aren't happy

Thumbnail of user luciap5
1 review
2 helpful votes
November 22nd, 2015

I've been using this company for about 6 years now. Usually around the holidays. I've never had a single issue. Usually have some kind of promo code for free shipping of discount. I rarely if ever pay for shipping and have always been pleased with my orders.

Thumbnail of user janicem49
1 review
1 helpful vote
June 1st, 2016

Great company I did my shopping for Christmas I received everything on time everything came very quickly quality was excellent I do not regret paying off my credit now to shop for Christmas this year I say give them a try you'll love shopping with this company

Thumbnail of user aprils5
3 reviews
4 helpful votes
November 27th, 2012

Savvy shoppers can get a good deal. For Christmas gifts I got LOL Elmo, Leappad2, Air Hog and Bissell vacuum for $209. I'm sure it would have been $250 or more anywhere else and I got free shipping!

Thumbnail of user lisas44
1 review
3 helpful votes
January 4th, 2012

First of all i just wanted to say this company has been incredible to me. They approved me when no one else would, and i thought they would be as high priced as fingerhut but they are NOT! I purchased a 42 inch TV from Gettington, and i got it cheaper than Best Buy and 200.00 cheaper than fingerhut. This was my fourth purchase with them, they have good interest rates (14% if you pay off within 4 months or 19% if you pay off over 2 years or less depending on how much you spend) and are very dependable with name brands. Thank you Gettington for not taking a HUGE advantage of people who are just starting out with credit!

Thumbnail of user julied17
1 review
2 helpful votes
March 30th, 2013

So far since December 2012 I have ordered well over 10 items ranging in price from $20 to $200 (Brother Printer/Scanner. Hoover Carpet Cleaner, headphones, jewelry, etc.) I have been EXTREMELY pleased with each and every item and the time frame in which each was received. I do not have one bad thing to say about this company.

I also want to note that I am NOT from their "Marketing Department" as one reviewer suggested.

Thumbnail of user alyw
1 review
12 helpful votes
September 7th, 2014

I've been buying from gettington for 3 years and have never had a problem. I don't work for them & am not being paid to leave a review. I've ordered furniture & kitchen appliances. All have been delivered quickly in brand new condition & cheaper than other online retailers. Often they have free shipping promotions so I suggest getting on their mailing list and order bulky items during promo times. I started with $500 credit but now it's almost $3000. They allow you 22 months to pay back with nominal interest fees. It's great to build your credit.

Service
Value
Shipping
Returns
Quality
Thumbnail of user dominicks12
1 review
11 helpful votes
December 13th, 2014

I have been dealing with Gettington for 2 years and never had a problem with my orders. Last year I ordered a Laptop and bought it with a $25.00 off promo the day after I ordered it they reduced it by another $100.00. I called them up told them that I ordered the laptop with a $25.00 off original price and they were selling it now for $100.00 off. They honored both sales and I got the laptop for $125.00 off! So what is wrong with a company like that?

Thumbnail of user aprilc37
2 reviews
1 helpful vote
February 15th, 2017

No problems at all. Merchandise is good. Delivery is good! I am satisfied! I recommend it everyone...

Sitejabber for Business

Gain trust and grow your business with customer reviews.

About the business

HSN (Home Shopping Network) sells everything from home and garden products to jewelry to handbags and apparel.

How do I know I can trust these reviews about Gettington?

  • Sitejabber’s sole mission is to increase online transparency for buyers and businesses
  • Sitejabber has helped over 200M buyers make better purchasing decisions online
  • Suspicious reviews are flagged by our algorithms, moderators, and community members
Have a question about Gettington?

Is this your business?

Claim your listing for free to respond to reviews, update your profile and manage your listing.

Claim Your Business