My mom and I ordered a blanket from my dad, of our dog that passed away, We ordered it Dec 15, and it is Feb 4, they keep claiming that it was deliverer but it never was, we are always home and always checking to make sure that it isn't at out door. They scammed us and will NOT refund us, I don't get how you can run a business and not have guilt of robbing people, or scamming them.! Especially through these tough times with Covid-19. Please DO NOT MAKE THE MISTAKE WE MADE!
This was bought as a gift of remembrance for a family loved one. The blanket was Beautiful and will be cherished forever! Couldn't be happier with the way the blanket turned out
I ordered in October never recieved it customer service said they wouldn't replace it. Offered to send another I paid the shipping paid it didnt hear from them it's been 2 days. It was a xmas gift.
I unfortunately bought on this site without looking at the review, I've been waiting for more than 11 days and I still don't have tracking, I bought 5 items for Christmas with my family.
Total scam. Pay money, get nothing. Buyer beware. They give fake shipping information and ask you to be patient but nothing ever comes..
Do NOT order from them. They are complete FRAUD! Never received my product. Almost 2 months later they say still in transit.
DONT MAKE THE MISTAKE I DID! THIS WEBSITE IS FAKE AND A SCAM! I realized after placing my order their website reviews have no comments because they're fake! Same with this website there only POSITIVE reviews are made by the company itself. Seconds after placing order I emailed company to ask to cancel order. Of course due to the 24-48 hr customer service wait they of course magically already made my blanket. Yet I read all these poor reviews and people are still waiting after months for theirs to show. Long story short I purchased blanket days after my loved animal passed away. So I do not have them still to cuddle. My heart sank after placing this $100 blanket order I knew would not come and my fight starts then to undo it. I emailed company and they expressed their condolences but that the item was made already, yet they make you believe it will take 5-7 days for products to be hand made lol, and they would have to CHARGE ME ANOTHER 30% IF I CANCEL TO RESTOCK THEIR ITEMS I HAVENT EVEN RECEIVED! My mind is honestly blown the kind of poor customer service these people who are running this website have. I had worked retail for years even as a manager and NEVER in my LIFE would this fly. This is not a business this is a scam and the people behind it are scam artists and thief's if you ask me. NEVER AGAIN SAVE YOURSELF DO YOUR RESEARCH WHEN ONLINE SHOPPING!
I ordered a puzzle for Mother's Day on 2020, Father's day has passed and the puzzle still hasn't come in.
Do not use this company
Best quality, so cool - ordering more fir Xmas gifts now! Such a perfect size and colour so good. Thanks and delivery excellent.
WARNING: DO NOT SHOP HERE.
I have a long and sordid story to tell about trying to order a custom puzzle from this company. I'll try and be brief. TLDR; this company is ridiculously disingenuous and will not help you if they send the wrong product, or if you want to do a return for any reason.
I ordered a puzzle in early March. It showed up at the end of April, two months later. I get it, COVID days. I open my package, WRONG PUZZLE! Someone else's photo printed on it.
Should be easy enough to return and get a refund right? WRONG. I have spent the last two weeks going back and forth with their customer service (though I would call it more like customer torture) trying to get a refund. They made me send photos, then verify some product number on the packaging (which is different from the one on my order because well. It's not my puzzle!), then tried to offer me a TEN PERCENT code. Then, much later, asked me to SEND MORE PICTURES!
I finally lost my patience and sent them an email about how it was really crazy they'd do this - my CS person asked me to BUILD THE PUZZLE before they sent my refund. Which is actually kind of funny. Regardless, I want my $50 back.
Screw you photo blanket, I hope you go out of business
High quality material and design. Even after a few washes design held up. Also nice and cozy for those cold taints days.
Ordered at the end of April. Now it's the end of June. No puzzle.
Going to reach out to my credit card company and have them cancel the payment.
Still waiting on a product for over a month. No reason for this. I will never buy from this place again!
I love it I was looking for a blanket like this and it was amazing. I recommend that you buy this as a holiday gift or a special occasion
They will lie to you through the entire process. Just file a dispute/charge back with your CC or Bank
I got a puzzle for my Mother's Day. Product did not arrive until July 14th. Horrible quality. Cheap.
Do not order from this company. Poor service. Poor quality. They will not accept returns or refund your purchase. DO NOT BUY FROM THEM.
I ORDERED A PUZZLE 8 WEEKS AGO AND IVE BEEN EMAILING EVERYDAY FOR THE PAST MONTH. NO ORDER, NO REFUND. TOTAL SCAM. DO NOT USE!
Overview
GetPhotoBlanket has a rating of 1.9 stars from 142 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with GetPhotoBlanket most frequently mention customer service, credit card and tracking number. GetPhotoBlanket ranks 73rd among Design sites.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members