Orchard

I decided on an iphone 6s+ as an upgrade to my five year old iphone 5, but wasn't too excited about paying well over $1000 for a new one in Canada. My phone plan is grandfathered and I could not get one subsidized by my provider. I started to review buying used and stumbled upon Orchard.
Orchard was very pleasant to deal with and it was a nice comfort knowing the used phone came from a reputable company. It was in the condition stated and I saved about 1/3 the cost of new. Customer support has been excellent with any questions I have.

I've purchased a iPhone 4S for my wife and GetOrchard as well as Bruno one of the owner were more than helpful, very kind, professional and super fast in threading my order. The phone was as expected and I will be more than happy to use their services again for my next phone purchasing... Thanks GetOrchard!

Wow, that was easy! I wanted to sell my iPhone 5s without fuss and at a decent price. I got all that dealing with Orchard. It was effortless sending the phone in the pre-supplied box, and 3 weeks later (which was the most profitable option for me), they emailed me the money by Interac. No muss, no fuss. Perfect!

I decided to buy an IPhone and since its expensive everywhere, I looked up online sales. I found this company online that was cheaper as it was used phones. Of course I was worried at first but decided to try anyways. The phone was almost new no scratches and worked great. As I used it for the first two weeks I noticed the camera was blurry, since I had 30 day warranty I contacted customer services to help fix the problem. They were sooo patient and helpful, I had to send my phone to be fixed by them. They send me a shipping post so I didnt have to pay and kept me posted with updates regarding my phone. Within a week I had it back with a new camera and it works beautifully! :) will definitely use they again.

My concern with the site was if they were legit or just trying to get my phone. After the process and continued communication with a representative I felt comfortable and easily got paid for my phone. My only issue was their estimation. After getting the app and following the instructions I was told I would get 180$ for my phone but when I sent it in, it was re quoted for 70$. Admittedly it was not in 180$ condition but the drop was impactful. That being said, I would definitely recommend and use the service again. It was very easy and quick.

Just ordered an Iphone6 from Orchard and I'm really glad I did. I needed an unlocked phone for travelling and buying a used phone was more economical. Orchards website was easy to use, and the customer service was great, and shipping was really quick! Also appreciated the tool included to switch out my simcard. Loved the feature of being able to be notified when a phone I wanted was on the site. The only downside would be the exterior of the phone was a little rougher in person than in the photo. The back appears to have some sort of staining. I'll be using a case so it doesn't bother me much, but I was expecting a phone in better condition.

I've been an Orchard customer since 2018, having used them to trade in and buy a couple of iPhones. They give good value for the money. According to the website iphoneincanada.ca/news/, a new iPhone 11 Pro 512 GB costs$1859 before taxes. I bought a used iPhone 11 Pro in near mint condition from Orchard for $1289 before tax. With tax, a tempered screen protector, and Orchard's 1-year Premium Care Warranty the phone came to $1473. 52, that's still a saving of more than 20%. At the same time, I traded in my old refurbished iPhone 6128GB to Orchard, and eventually got $131.00 for it. And so, Orchard allows me to recycle my old technology and get a newish phone. First, I went on the Orchard site, selected and paid for my new(ish) phone, and then I went back onto the site, clicked on the "sell" button, and followed the easy directions for selling my old phone. I filled out a form describing the condition of the iPhone I was selling. I selected "very good" as the condition for the phone I was selling, and then entered my details. I got an immediate email reply along with an address label. A week or so after I'd sent in my old phone, I got an email from Orchard telling me that the condition of my used phone had been upgraded from "very good" to "like new." This meant that they'd give me more money once my old phone sold. A month or so after my ad was posted, the old phone was sold, and I got $131 transferred into my account. And as for the newish 11 Pro phone that I bought, I'm very happy with it. Great phone, great customer service, and great value!

Very pleased with my experience selling my iPhone 4S with Orchard! It was all easy and seamless and Orchard was very responsive. I highly recommend using this service to sell your used iPhone. I upgraded to the iPhone 6 and no longer had any use for my iPhone 4S. Bell was offering me $70 to give it to them, Orchard gave me $184. On Kijiji and Craigslist, I saw used Iphone 4S around $200-$250 and I'd have to go through all the hassle of finding a buyer that way. Definitely happy with the route I took with Orchard

Happy to find the phone I was looking for on the Orchard site... put it on my wishlist so they emailed me when one came into stock. Glad to get an extended warranty for a low cost, and a few add ons. My only quibbles? Website boasts the protective screencover I purchased will be put on perfectly... not... and website states I needed a special Nano sim card, which I paid $15 for. Was told at my Rogers store this was incorrect... they simply whipped my simcard out of my Blackberry and inserted it into my new iPhone. He also noted simcards at Rogers are $10. Not sure why a second-hand reseller would overcharge for a Rogers product... such a tiny amount of the overall purchase, but it left me feeling a bit snowed.

I got more money for my iPhone 4 than I could have trading it in with Rogers and they did all the work. And they promised my money was etransfer end to me exacted to the day of the time limit I chocse.

I would recommend them to others.

I heard about Orchard from a person trying to buy my iPhone 4s 32 gig for $50, because Orchard was selling iPhone 4s for $90. So I checked them out and saw they would buy your phone and had a free app to check your phone out. So I put my phones through the app, and they offered me $94 for my iPhone 4s and $328 for my iPhone 6 if I did a 4 week sale. They sent me a box in the mail to send my phone to them for free. Sent it on Friday my phones got to them Monday and the iPhone 6 was sold by Thursday. Still waiting on the iPhone 4s to sell but already have the money from the iPhone 6 in less then a week on a 4 week sale.