Orchard

Great service. The app easily diagnoses the value of your phone, the shipping process is super easy, and you choose the intersection between when and how much you get paid - the earlier you want the money the less you get paid. Really phenomenal service

Excellent customer service and quick shipping. Only small disappointment was first phone did not match description of "like new" but they were great about providing a replacement. No hesitation in recommending them to others.

Purchased an iPhone 5 unlocked from Orchard for my friend visiting from Europe. A new phone would land her close to 800 euros. Arrived in less than 48h and looked perfectly new and costed around 350 euros (470 cdn). She has 2 phone providers, O2 and some other. Anyways, I print out the template (ensure you set adobe to print actual size) and double check scale on the page once printed. Anyways, in under 2 minutes I cut from a full 2FF size down to a nano sim 4FF. Plugged it in and it worked with no problems in roam mode. I would definitely purchase more products from them in the future.

I bought an iPhone 5 last year for a Christmas gift and received it in 2 days right to my door. The online process is easy to use and the phone was "like new" as indicated.
This year I purchased an iPhone 6 in "like new" condition and once again delivery was excellent and the phone is all set up and working great! Both times I was looking for unlocked iPhones and Orchard definitely has the best prices for used iPhones as well as best service for delivery. Will use again!

I was browsing Kijiji trying to find a used iphone when I came across a listing by Get Orchard. I was impressed by their well designed and professional site and the seamless process to find and order an iphone. The customer service was beyond-awesome, not only did they keep me well informed of the shipping information but they sent me a phone with 4 X the memory I ordered at no extra charge! That was a sweet surprise to an overall awesome experience. What is most impressive about Get Orchard is that the prices of the iphones are not more expensive than they would be purchasing through individuals AND you get fabulous service, guarantee and products that meet your expectations.

I hope I don't break my phone again anytime soon - but if I do I will definitely order through Get Orchard again!

I've purchased 3 phones now from Orchard. One of them I returned NO PROBLEM because I did not consider it "very good" condition, as they advertised. I like the fact there is a 30 day warranty. If you have problems (like I had) you can do a return\exchange. Good luck doing that with Kijiji, Craigslist, etc. I'm finding that their bar is slowly lowering for what they classify as Like New, Very Good, Good. For the last 2 phones I received that they categorized as "Very good", I would consider "Good"

I am as picky as it gets when it comes to buying anything used. The amount of meticulous care that goes into reconditioning these phones is unparalleled. Parts that are used for repairs on iPhones for example are always either genuine Apple parts or Apple certified.

My biggest worry was getting a phone that was previously serviced with 3rd party parts. Orchard never sells previously repaired phones through by a third party, never sells phones that are water damaged or blacklisted. In other words, I trust Orchard as much as buying from Apple directly.

If you see a phone that you like on GetOrchard.com, please do not hesitate. On top of everything, their customer service could not have been any better. Dylan and Alex really care about my experience through and through. It felt like buying something from a close friend.

I cannot believe Ive never heard of Orchard before this but they truly deserve to be the #1 used phone company in Canada.

Really great service and experience. No hassel at all and made my selling experience a real joy. I was always hesitant to sell my old iphones which usually end up left on the bottom of my drawer. I'll definitely use this company again in the future to sell my iphones.

This is my 3rd phone purchased from Orchard, and I will be selling my 5th phone. Everything they have promised, has come to fruition. Phones have all met/exceed descriptions. Payments have all been on time, as promised. Excellent company to deal with, you shouldn't have any worries.

I was unsure about buying a used phone at first, and was nervous and scared of being scammed or getting a bad phone, but I went ahead and took a chance with Orchard and I am glad I did because I bought a great phone from them at a great price. The phone I bought was described as "Good condition" and I was surprised when to see that it was in very great condition. If you want to save money and still get a good phone, try orchard! These guys are legit and have great customer service, going as far as to email and ask me how my phone was. Thanks Orchard, will recommend you to family and friends!