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Getlumina

How would you rate Getlumina?
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Washington
1 review
0 helpful votes
Follow Anastasia R.
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My friend recommended Lumina. When I compared the product to other brands in terms of price and features, I found them to be far superior. It was easy to place an order and the customer support was really helpful.

Date of experience: March 11, 2022
Massachusetts
1 review
0 helpful votes
Follow Thelma C.
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I received my first Lumina 4k camera last month. It performed really well and met most expectations I had. Currently, the upcoming software update is awaited and probably the same or the very next day I'll purchase an additional 4k camera from these guys.

Date of experience: January 26, 2022
Pennsylvania
1 review
0 helpful votes
Follow Wanda E.
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My 4k Lumina camera works fine. I really appreciate the customer service for their responsiveness and the founders of this project for their vision. Software isn't perfect but the direction is great and they are getting there with constant updates.

Date of experience: February 4, 2022
Texas
1 review
0 helpful votes
Follow Tammy J.
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This was my first purchase from Lumina. Their price was the best I could find for a similar product and no one else was offering the same AI features. The shipment took way longer than expected but the customer service kept me informed. I am using their 4k camera for a little over a week now and I am satisfied with it. Also, appreciate the help from their technical support team in setting up and optimizing the product.

Date of experience: February 8, 2022
Virginia
1 review
0 helpful votes
Follow Constance R.
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Great quality equipment for the price. Highly appreciate the help from the technical support team in setting up the camera. My first impression of Lumina is of a company that really cares for its customers.

Date of experience: March 8, 2022
Washington
1 review
0 helpful votes
Follow Alberta M.
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Lead time was longer than usual due to global shortage of critical components. Had an opportunity to speak with the company CTO and he explained the whole thing to me. Finally, when I have received the product I am very happy with it.

Date of experience: October 25, 2021
Pennsylvania
1 review
0 helpful votes
Follow Colton A.
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My second Lumina system but not my last as there are still two more older cameras in my use that I have yet to replace with these amazing 4k units. Lumina made my move to newer technology really easy.

Date of experience: March 16, 2022
Massachusetts
1 review
0 helpful votes
Follow Arthur H.
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Amazing shopping experience with Lumina. Easy ordering and an awesome product. Shipping was a bit delayed but I was kept updated by the customer service. So happy with the video quality and the features that I'll buy a Lumina 4k camera for my wife as well.

Date of experience: March 22, 2022
Minnesota
1 review
0 helpful votes
Follow Caden C.
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Very impressive service!
February 16, 2022

While I was doing the research on which 4k camera to buy I found team Lumina to be the most professional and knowledgeable. They answered all of my questions and recommended the best options based on my needs. Order placement was also like a breeze. Finally, the customer service is keeping me updated while I wait for the delivery. Very impressive service!

Date of experience: February 15, 2022
Georgia
1 review
0 helpful votes
Follow Dawn M.
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Beautiful camera, easy to set-up and packed with great features. Very helpful support team. They set up a call to specifically address the issues I complained about. Turns out I wasn't using the setting correctly. Glad I didn't rush to write a negative review in frustration and instead reached out to team Lumina. Got a great product and saved money as well!

Date of experience: December 31, 2021
California
1 review
0 helpful votes
Follow Erma M.
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Ordered a 4k Lumina camera online. The ordering process was simple and shipping was on time. There was a sale going on so I was able to save some money as well. The product itself is fantastic. Very pleased with my purchase!

Date of experience: March 21, 2022
California
1 review
0 helpful votes
Follow Lynne A.
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The website was easy to navigate and I was able to get all the features of an advanced level camera I needed at a reasonable price. I'm hoping the system works just as anticipated.

Date of experience: April 5, 2022
GB
1 review
0 helpful votes
Follow Isabel B.
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I was disappointed with the camera performance when I used it for the first time. I contacted tech support and they patiently helped me out with the settings. Everything works perfectly now. Very pleased!

Date of experience: January 7, 2022
Louisiana
1 review
0 helpful votes
Follow Anne E.
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User-friendly and informative website. The Lumina system I ordered arrived 2 weeks later than expected but custom service kept me updated on the progress of my order. I'm happy with the product and the service I received.

Date of experience: February 4, 2022
Mississippi
1 review
0 helpful votes
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The website was simple to access and easy to use, allowing me to rapidly explore through the many features of the camera I was interested in! Overall, I had a great experience ordering from Lumina. Looking forward to my shipment.

Date of experience: March 10, 2022
New Jersey
1 review
0 helpful votes
Follow Major N.
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Lumina's customer support was very helpful in rectifying issues with my order. The unit has excellent resolution, great features and robust build quality. Definitely made to last long and looks great with my Macbook.

Date of experience: October 25, 2021
Florida
1 review
0 helpful votes
Follow Naomi M.
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Easy to place an order and the cameras are premium quality. Wait time was a bit longer but looking at the other reviews it seems component shortage issues are resolved and they are clearing the backlog. I trust these guys because even though I had to wait a bit longer, they kept me updated and above all the product quality is seriously the next level. Highly recommend getlumina.com.

Date of experience: October 21, 2021
Massachusetts
1 review
0 helpful votes
Follow Lynn N.
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Easy to navigate website - it takes seconds to find technical specs, testimonials and demos of the product. Not sure if they have already released the next version of the camera because the one I have got seems to perform even better than the online demos.

Date of experience: October 22, 2021
New York
1 review
0 helpful votes
Follow Sandy I.
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I placed an order last month but had to make a change to my shipping address. Customer service promptly responded to my email and rectified the issue. I was waiting to receive my camera before I could post a review as requested. All I have to say is I totally love the service and product quality.

Date of experience: January 10, 2022
West Virginia
1 review
0 helpful votes
Follow Juana A.
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I needed a 4k camera and my friend suggested Lumina. I received it in three weeks but the customer service kept me informed about the shipping issues they were having. The camera itself was of excellent quality, simple to use, easy to set-up and above all served my purpose. A huge thanks to the team Lumina.

Date of experience: March 18, 2022

Overview

Getlumina has a rating of 3.5 stars from 363 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Getlumina most frequently mention customer service, tech support and picture quality. Getlumina ranks 4th among Camera sites.

service
2
value
3
shipping
3
returns
2
quality
3