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Genuine Replacement Parts has a rating of 4 stars from 10,768 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Genuine Replacement Parts most frequently mention fast delivery, next day and timely manner. Genuine Replacement Parts ranks 1st among Appliance Parts sites.
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Excelent service,thanks
It was easy to find parts, and shipped very quickly. Product fit perfectly.
Quick delivery and easy to navigate website!
First time ordering from this online company. I was able to find the part I needed. Everything was quick & easy. Thank you
I received the part the next day or two very prompt that was awesome, But the part needed it was the wrong size. Going to contact company to return part & order the correct one. I would still recommend.
It was fast and easy to order...thanks. With a plastic part over 24 inches long it took some work to get it to fit together. After about a half hour I was done. Thanks again!
It is great to be able to get parts for legacy appliances. The part code and image matched perfectly. The actual part was an exact replacement. I'm very pleased and you will be top of the list should the need arise again.
Pretty good so far because I found what I need. However, I just saw the same part on https://www.samsungparts.com/ and it's tax-free for Kansas residents.
I would like to see more pictures of the item being purchased that show electrical connectors and other wiring.
Unfortunately what I ordered had the wrong connectors. I sent pictures and asked customer service to see if they could find the icemaker with the correct connectors for my model number. I was told they couldn't find a replacement icemaker for me and that I should hire a technician. So I need to return the icemaker that I purchased that has the wrong connectors. If there were more pictures of the connectors on the web page, it would have prevented my ordering the wrong unit. Thank you.
Fit perfectly!
Easy to navigate website, fast shipping time. TY
Part fit perfectly. No issues.
Replacement parts not an issue to install. Worked great
Found what I needed and shipping was reasonable! The only issue I had was that I was given shipping info regarding product being shipped via Fedex, however, it was shipped via US mail! I kept checking the Fedex site and naturally no info found! The product did arrive in a timely manner and worked as required!
Perfect fit great price. Thank you!
So far...
Fast and reliable. Genuine parts
Your site made it easy to find the accurate oven rack.
Very easy to place the order,I will have to wait to see how delievery time goes.
I received the part,I installed it found it to be bad,it had a piece of red tape on it I don't know why but I am a reteired manufacturing production manager,in the business I managed we identified bad parts with red tags?
So far so good, I will confirm after I received my order.
I received my order right on time with no delays
I am very happy
Everything went smoothly and very well.