Genuine Replacement Parts
business logo of Genuine Replacement Parts

Genuine Replacement PartsReviews 10,768

4.0

On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

How would you rate Genuine Replacement Parts?
grey star
grey star
grey star
grey star
grey star

Genuine Replacement Parts Reviews Summary

Genuine Replacement Parts has a rating of 4 stars from 10,768 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Genuine Replacement Parts most frequently mention fast delivery, next day and timely manner. Genuine Replacement Parts ranks 1st among Appliance Parts sites.

service
290
value
301
shipping
314
returns
151
quality
283
This company does not typically respond to reviews

Instant Feedback

73,570 reviews

We monitor reviews for authenticity

Francisco a.
1 review
0 helpful votes
Follow Francisco a.
Unfollow Francisco a.
Share Review
Report Review

Excelent service,thanks
June 28, 2020

Excelent service,thanks

Date of experience: June 28, 2020
Noelle S.
1 review
0 helpful votes
Follow Noelle S.
Unfollow Noelle S.
Share Review
Report Review

It was easy to find parts, and shipped very quickly. Product fit perfectly.

Date of experience: June 28, 2020
Katie L.
3 reviews
0 helpful votes
Follow Katie L.
Unfollow Katie L.
Share Review
Report Review

Quick delivery and easy to navigate website!
June 28, 2020

Quick delivery and easy to navigate website!

Date of experience: June 28, 2020
Barbara A.
1 review
0 helpful votes
Follow Barbara A.
Unfollow Barbara A.
Share Review
Report Review

First time ordering from this online company
June 28, 2020

First time ordering from this online company. I was able to find the part I needed. Everything was quick & easy. Thank you

I received the part the next day or two very prompt that was awesome, But the part needed it was the wrong size. Going to contact company to return part & order the correct one. I would still recommend.

Date of experience: June 28, 2020
John L.
2 reviews
0 helpful votes
Follow John L.
Unfollow John L.
Share Review
Report Review

It was fast and easy to order...
June 28, 2020

It was fast and easy to order...thanks. With a plastic part over 24 inches long it took some work to get it to fit together. After about a half hour I was done. Thanks again!

Date of experience: June 28, 2020
Lawrence H.
1 review
0 helpful votes
Follow Lawrence H.
Unfollow Lawrence H.
Share Review
Report Review

It is great to be able to get parts for legacy appliances. The part code and image matched perfectly. The actual part was an exact replacement. I'm very pleased and you will be top of the list should the need arise again.

Date of experience: June 28, 2020
PHUC N.
1 review
0 helpful votes
Follow PHUC N.
Unfollow PHUC N.
Share Review
Report Review

Pretty good so far because I found what I need. However, I just saw the same part on https://www.samsungparts.com/ and it's tax-free for Kansas residents.

Date of experience: June 27, 2020
Rosemary E.
1 review
0 helpful votes
Follow Rosemary E.
Unfollow Rosemary E.
Share Review
Report Review

I would like to see more pictures of the item being purchased that show electrical connectors and other wiring.
Unfortunately what I ordered had the wrong connectors. I sent pictures and asked customer service to see if they could find the icemaker with the correct connectors for my model number. I was told they couldn't find a replacement icemaker for me and that I should hire a technician. So I need to return the icemaker that I purchased that has the wrong connectors. If there were more pictures of the connectors on the web page, it would have prevented my ordering the wrong unit. Thank you.

Date of experience: June 27, 2020
Jerry G.
1 review
0 helpful votes
Follow Jerry G.
Unfollow Jerry G.
Share Review
Report Review

Fit perfectly!
June 27, 2020

Fit perfectly!

Date of experience: June 27, 2020
Brian K.
4 reviews
0 helpful votes
Follow Brian K.
Unfollow Brian K.
Share Review
Report Review

Easy to navigate website, fast shipping time
June 27, 2020

Easy to navigate website, fast shipping time. TY

Date of experience: June 27, 2020
Joe D.
1 review
0 helpful votes
Follow Joe D.
Unfollow Joe D.
Share Review
Report Review

Part fit perfectly
June 27, 2020

Part fit perfectly. No issues.

Date of experience: June 27, 2020
Gary H.
1 review
0 helpful votes
Follow Gary H.
Unfollow Gary H.
Share Review
Report Review

Replacement parts not an issue to install
June 27, 2020

Replacement parts not an issue to install. Worked great

Date of experience: June 27, 2020
Jack T.
1 review
0 helpful votes
Follow Jack T.
Unfollow Jack T.
Share Review
Report Review

Found what I needed and shipping was reasonable! The only issue I had was that I was given shipping info regarding product being shipped via Fedex, however, it was shipped via US mail! I kept checking the Fedex site and naturally no info found! The product did arrive in a timely manner and worked as required!

Date of experience: June 27, 2020
JoAnne S.
3 reviews
0 helpful votes
Follow JoAnne S.
Unfollow JoAnne S.
Share Review
Report Review

Perfect fit great price
June 27, 2020

Perfect fit great price. Thank you!

Date of experience: June 27, 2020
Glenn D.
1 review
0 helpful votes
Follow Glenn D.
Unfollow Glenn D.
Share Review
Report Review

So far...
June 26, 2020

So far...

Date of experience: June 26, 2020
RUSSEL V.
1 review
0 helpful votes
Follow RUSSEL V.
Unfollow RUSSEL V.
Share Review
Report Review

Fast and reliable
June 26, 2020

Fast and reliable. Genuine parts

Date of experience: June 26, 2020
Miyo T.
1 review
0 helpful votes
Follow Miyo T.
Unfollow Miyo T.
Share Review
Report Review

Your site made it easy to find the accurate oven rack.

Date of experience: June 26, 2020
Ventrus N.
1 review
0 helpful votes
Follow Ventrus N.
Unfollow Ventrus N.
Share Review
Report Review

Very easy to place the order,I will have to wait to see how delievery time goes.
I received the part,I installed it found it to be bad,it had a piece of red tape on it I don't know why but I am a reteired manufacturing production manager,in the business I managed we identified bad parts with red tags?

Date of experience: June 26, 2020
Vahen G.
1 review
0 helpful votes
Follow Vahen G.
Unfollow Vahen G.
Share Review
Report Review

So far so good, I will confirm after I received my order.
I received my order right on time with no delays
I am very happy

Date of experience: June 26, 2020
Arthur I.
1 review
0 helpful votes
Follow Arthur I.
Unfollow Arthur I.
Share Review
Report Review

Everything went smoothly and very well
June 26, 2020

Everything went smoothly and very well.

Date of experience: June 26, 2020