Genuine Replacement Parts
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Genuine Replacement PartsReviews 10,768

4.0

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Genuine Replacement Parts Reviews Summary

Genuine Replacement Parts has a rating of 4 stars from 10,768 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Genuine Replacement Parts most frequently mention fast delivery, next day and timely manner. Genuine Replacement Parts ranks 1st among Appliance Parts sites.

service
290
value
301
shipping
314
returns
151
quality
283
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Jovanny Y.
1 review
0 helpful votes
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Shipping was fast and great service!
July 3, 2020

Shipping was fast and great service!

Date of experience: July 3, 2020
Debra B.
1 review
0 helpful votes
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I truly appreciate having the match on the model and serial number. It really helps for an older appliance.

Date of experience: July 3, 2020
California
1 review
0 helpful votes
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Satisfaction!
July 4, 2020

Part arrived in 2 days (much sooner than expected) had a few questions and immediately received thorough response. Will definitely use company again!

Date of experience: July 2, 2020
Frank B.
1 review
0 helpful votes
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Fast shipping if holds true
July 2, 2020

Fast shipping if holds true. Thursday 6/25 estimated delivery when ordered, arrived 6/27.

Date of experience: July 2, 2020
phil M.
1 review
0 helpful votes
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Quick and easy, not overpriced
July 2, 2020

Quick and easy, not overpriced

Date of experience: July 2, 2020
Micheal S.
1 review
0 helpful votes
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Fast and easy to get the exact part I needed

Date of experience: July 2, 2020
Jim M.
1 review
0 helpful votes
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I returned the part as it was not needed
July 2, 2020

I returned the part as it was not needed.

Date of experience: July 2, 2020
William L.
3 reviews
0 helpful votes
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Easy to follow, this is my first time, let's see how the rest of the process plays out.
Do regular customers have free shipping for an annual fee?

Date of experience: July 2, 2020
kevin h.
1 review
0 helpful votes
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Nice site and easy to nav
July 2, 2020

Nice site and easy to nav. Prices competitive and shipping seems quick and not extremely over priced. Part worked as you would expect a new part.

Only thing that I would suggest is to make the wire harness optional as this would allow a lower price for the assembly.
Or provide a connection diagram and send the Wire Harness not connected. That way the end user can use existing harness in their stove and not have to disassemble the stove more than needed. Also keeps from having to remove new harness from new assembly.

Date of experience: July 2, 2020
Aaron D.
2 reviews
0 helpful votes
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Had my model number listed and parts easy to find.

Date of experience: July 2, 2020
Daryl B.
1 review
0 helpful votes
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Easy to order online
July 2, 2020

Easy to order online. I was able to find the right parts, order the parts, and have them delivered without any other involvement. Quick shipment, arrived as expected, worked as expected.

Date of experience: July 2, 2020
Bill V.
1 review
0 helpful votes
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Price is a little higher than elsewhere but if it really shows up in 2 or 3 days it is worth it. I wrote that before I received the order. It took over two weeks or me to get my parts. I contacted them after 5 days or so and they said some of the parts (I ordered 2 lawn mower blades) were out of stock. Their website did not indicate this when I placed the order. They said they would have the parts in day or two and I would have them two days after that. I waited another week and contacted them again. I think the response wasn't until the next day but they said the order had shipped. It had, I received them two days later.

Date of experience: July 2, 2020
Ricardo R.
2 reviews
0 helpful votes
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Thk u
July 2, 2020

Thk u

Date of experience: July 2, 2020
ann l.
1 review
0 helpful votes
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It took me at least 6 or 7 attempts to finally enter the payment stage of filling out the online form. The system simply froze and would not let me complete the transaction.
I waited another day and it finally accepted it. I also got mixed reports that said there were 19 available and then another time when it said out of stock. A confusing message. Just happy that it hopefully "took" and my kitchen aid food processing replacement bowl will arrive correctly. Thank you

Date of experience: July 2, 2020
Mark J.
2 reviews
0 helpful votes
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Part was exactly what we needed
July 1, 2020

Part was exactly what we needed

Date of experience: July 1, 2020
Patrick C.
1 review
0 helpful votes
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Only retailer to have the part needed
July 1, 2020

Only retailer to have the part needed.

Date of experience: July 1, 2020
Bernice K.
1 review
0 helpful votes
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So easy to find the correct parts
July 1, 2020

So easy to find the correct parts,

Date of experience: July 1, 2020
Matthew C.
1 review
0 helpful votes
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Quick and too the point
July 1, 2020

Quick and too the point. Parts i need are on the way. Now here. Installed. Oh yay

Date of experience: July 1, 2020
C J.
2 reviews
0 helpful votes
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I was very pleased that you had this part which is missing from the DW in the apt we just rented

Date of experience: July 1, 2020
Tim D.
1 review
0 helpful votes
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Very easy
July 1, 2020

Very easy. Quality OEM parts.

Date of experience: July 1, 2020