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Genuine Replacement Parts Reviews Summary
Genuine Replacement Parts has a rating of 4 stars from 2,830 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Genuine Replacement Parts most frequently mention fast delivery, next day and timely manner. Genuine Replacement Parts ranks 1st among Appliance Parts sites.
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Pleasent, found what I needed.
Great and easy
Good service, thank you
The first part I bought from your company failed after about 4 months. Too long for a return. Ugh, so buying the same part for a 2d time.
Easy use of site. Product came quickly.
I contacted the seller when the item did not arrive as estimated. They were responsive and tracked down the problem. Thanks!
So thankful we could fix our dryer with your replacement part. Thank you for the quick delivery
Simple to navigate site. The only negative is that I didn't receive a receipt. I really need one for my records.
This was the only place on the internet that had gave me confidence that the product was exactly what I was looking for, although it seemed a little expensive for just an oven rack.
Found parts needed listed on GRP website. Ordered and received quickly. Turns out the part listed is a substitute from the manufacturer and it would not fit correctly. I had to then get the parts locally at Tribble's Appliance Parts. I took the old part and the part from GRP and they confirmed that it would not work. I sent the parts back to GRP as per their emailed instructions and was emailed that they were not going to refund for the opened part. Now I'm out the cost of the wrong part and shipping it back, plus the cost of the parts I had to buy locally in order to do the repairs. Even though the mistake was totally the fault of their website information, and the substitution of the part by the manufacturer, the customer service rep would only refund for the unopened part. Obviously not a company I would recommend or will ever do business with again. BEWARE, DON'T get your parts from GENUINE REPLACEMENT PARTS (GRP).
GREAT THANKS!
Very pleasant & easy
Very dissatisfied with the item I ordered. It did not perform the job it was designed to do. I had to go looking locally for a tool that would help get my repair completed.
Parts were as advertised.
Great service, easy to find the items I needed, and your pricing was considerably lower than others THANK YOU!
The part was easy to find; the warnings about returns was clear and reasonable.
Outstanding and fast. Your Web site is easy to work with,
Very easy to find the exact part I needed at a reasonable price.
The box was tore up by the post office. But the piece inside was good to go.
Well, since I haven't received the part yet and installed it, I really can give you a better review. I think the shipping charge in a bit high.
For some reason my street address wasn't written on the package so it was almost sent back. If I hadn't called in time to UPS and then went there on my own and picked it up, It would have been sent back to you.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members